Customer Ratings & Reviews

Great chair. Bought it as a birthday present for my wife and she loves it. I can’t believe how good it feels. My lone complaint is it doesn’t hit the shoulders as well as I would like. I’m a bit taller 6’1 so that could be why. But still fantastic chair. Well worth the money.

Got all the features needed. Can’t get better than this for the value

Love it. We pretty much use it every day. We got it on sale too.

The only thing I don’t like about the chair is the footrest doesn’t go down when the programmed massage is done. You have to press and hold the power button, but that is in the instructions, so I can’t complain too much. We absolutely love having this to supplement our in person massages. It is pretty heavy, and obviously bulky, but we managed to get it up a set of U-shaped stairs. Might be worth hiring a couple of movers for this if you have any health issues.

With a superb Massage Chair! Just got this chair today and dont know, why i didnt get one sooner! I was waiting for this chair to get under $1000 again (as a deal of the day) to pounce! If you can get one of these chairs for under $1000, do it, without hesitation and thank me later!

This thing just works. It's well-made and looks good. What else is there to say? I was skeptical because it's a house-brand, but we were very pleasantly surprised. Good enough massage to make your garden-variety back and neck aches go away...until the next ones.

This chair was one my best purchase of the year. It is amazing. I used to have a Sharper image massage chair that I gave to my parents about 7 years ago. I thought it’s time for me to get another one for me and this one exceeded my expectations. On a day where I’m very tired, this chair relaxes me and puts me to sleep.

We are enjoying the chair very much in the house it was bought for medical reasons for massaging to relax because of a procedure that takes many hours to do every day

Saw it during sale and I grabbed the opportunity! I didn’t regret buying it. My spouse and I loved it..not just helps ur back but also relaxes your body. Wife loved the foot roller and how it reclines. Husband drives a lot for work and it helps his back really good. We had only it 3 days and so far we’re satisfied!

I've been wanting a massage chair like this for years. So I finally made the purchase. Great chair, Great price, Best Buy ever. I truly love it!

Bought the massage chair at $999.99 at the Black Friday sale for half off the normal retail price. I got together with my other 2 brothers and pooled the money to buy it as a Christmas Gift to our parents. They absolutely loved it. Pretty good deal!

Amazing masterpiece! This massage chair changed my life. Thank you for this life changing experience. Best Buy always provides the best in all they sell to their customers.

Has great pressure. Good deep tissue massage. Husband uses it every day. Bought over 2 years ago and still works as it is brand new.

I use the custom option mostly to target certain areas as i am 5 ft 11 in and feel that preset options dont pay much attention to neck. Would be nice to eliminate the loud beep with every button press (which I push about 50 times while customizing massage to areas i need during 20 minute session). Considering opening remote and removing speaker. The air bags on the calfs and forearms are just ok but the foot airbags and rollers are amazing. I think the overall power of main massage track is adequate. No prior massage chair experience but at $1000 i think this chair provides its value (spouse and i use about 2-3 times per week). Only had for 1 month though, so not sure of durability. Once unpackaged, was able to tightly squeeze through 29.5 in door with a only a little scuff on the sides. Be sure to remove any metal on the door frame that could cut the faux leather

I purchased this on sale , this is a luxury liner , a dream come true, a chair you want to wear ! It has all the tools you need to obtain a awesome massage right in you're own home ! It massages from your head too you're toes , program what body parts you want it to do ! Best Buy / Best Chair

Attention workers who are standing all the time, working hard, or busy with the jobs or tasks, this is for you. This would be a Best Buy to treat yourself for ultimate relaxation. This is a one-time investment that you would not regret. Easy to use with power on, adjust your seat level, make your choice Comfort, Relax, Energize, Waist & Buttocks, Neck & Shoulder or Full Body. Or choose another mode setting Fixed position. The initial time setting is 20 minutes and a maximum of 30 minutes per session. Turn on your headphones listen to soothing soft music and you are in Cloud 9. For further mechanical details read the user manual for guidance.

Works very well. Easy to use. Has wheels so can be moved fairly easily if needed. Pretty big and ugly so you need to have a large enough area to tuck it into. After a few months no issues yet, still works like day 1. I would recommend this.

Massage chair was delivered in good condition, but bestbuy agents didn't assist in the installing it. The complete box didn't fit in the door, so there was not other option but to leave it in garage. Later I had to do it by myself. Product was worth the deal, but disappointed with bestbuy delivery service.

Great purchased, always using this massager.. should have got this chair long time ago .

I love this massage chair so much, i always wanted one my whole life and I finally got this one on sale during black friday