Customer Ratings & Reviews

Great product. This is the 2nd chair that I bought because of the well built and the price is amazing. If anyone who are looking for a affordable massage chair, this is the one I am highly recommended. When you placed an order, they will ship and bring inside the place you want to put. The delivery was easy.

I got this for a gift and have had it for a few weeks. It was on sale when my dad bough it. I would recommend at the discount price. I use the reset button and I have a setting that I really enjoy. It does a great job but I probably still go to a massage place to get my feet done.

This massage chair exceeded my expectations. I use it every day. It’s especially therapeutic on days I go to the gym. A great item to have at my disposal anytime. I would recommend.

Excellent massage, making one fall asleep in the chair itself!

So far I love this chair. The only thing that would make me change my opinion is if it were to break. This chair is every bit as nice as the $5000.00 chairs I have seen. I bought this for $1000.00 and I don’t regret it at all.

Few pointers after using the chair for 3 months. We use a towel folded on lower back and foot because no matter what mode it’s on it’s too aggressive and later we get sore. Heat mode is good if you have a heavier shirt on or it seems to get real hot after about 20 mins. Full body seems to be the favorite but suggest using comfort for the first few times until muscles get use to the massage. The arms and legs are air pressure bags that inflate and deflate. The back and feet are really the only massaging rollers. At half price I feel this is a good deal but because of the legs not having massaging rollers and that I have to press and hold the upright position at the end of the massage to get out of the chair I gave it 4 stars. Considering the rest of the chairs costing 3k+ I can deal.

It's the best thing I ever bought for myself. Just by sitting on it after a long day work and driving, it's magic. I always checked every day hoping to get the same deal I got, because my family love it. I'm planning to get one for my Aunt if ever I get the same deal I got it.

Love this chair it gives an amazing massage I would purchase it again.

Amazing masterpiece! This massage chair changed my life. Thank you for this life changing experience. Best Buy always provides the best in all they sell to their customers.

If you’re thinking of giving this to your wife, you better think again!! Your life will be miserable (or maybe not haha )! She won’t even remember your name once she sees this! But really.. i recommend this chair!

I've been wanting a massage chair like this for years. So I finally made the purchase. Great chair, Great price, Best Buy ever. I truly love it!

Was a little leary of committing to this but it is the best decision that I have made. Could not be happier with the performance of this chair. Everything it does is wonderful. The performance and features cover nearly every massage need. YOU WILL NOT REGRET

Very Happy with my New 2d Massage chair by Insignia. Purchase online Set up delivery every thing went flawless. Great Massage chair hits all the right spots highly recommended.

I love my new Zero Gravity Full Body Massage. I love all of the different modes and adjustments that you can make to customize each massage. I use this chair every day/night and it gives me 20 minutes of relaxation and most of the times I get a second massage in a different mode so I get 40 minutes!

Has great pressure. Good deep tissue massage. Husband uses it every day. Bought over 2 years ago and still works as it is brand new.

The only thing I don’t like about the chair is the footrest doesn’t go down when the programmed massage is done. You have to press and hold the power button, but that is in the instructions, so I can’t complain too much. We absolutely love having this to supplement our in person massages. It is pretty heavy, and obviously bulky, but we managed to get it up a set of U-shaped stairs. Might be worth hiring a couple of movers for this if you have any health issues.

It works when it does not fall apart. However, within a few days of receiving it, the inside mechanics started to fall apart. First came some noise, then sound of parts dropping on the floor. The good thing is that it was easy to fix. So I opened the covers and found the parts on the floor and put them back. Another few days later the parts fell again. I fixed it again and paid attention to the torque required. Till now it is still working. Sometimes I can still hear a little noise but not too bad. Some critical parts are made from nylon. I would prefer them to be metal because they bear substantial force. Don't expect it to last for 20 years. The nylon/plastic parts will need to be replaced after certain time. The produce seems to be produced by TruMedic and branded as Insignia. I saw some complains online about the customer service of TruMedic. I am not sure who is going to take care of the customers, TruMedic or Bestbuy. One more thing ... I still dont know how to extend my legs when lying in the chair. The footrest pushes you feet towards you, forcing you bend your legs.

The 3 star rating is based on issues I had with the chair personally, but easily worth 4 or 5 stars with no issues and when on sale, as you won't find a better deal. Unfortunately the chair I received stopped reclining shortly after I received it, but Best Buy was very helpful in addressing the problem. As a tall person I also found the manual leg extension to be and issue as it would not stay put and effort had to be exerted to keep it extended. Overall, though, well made and a great value if you receive a good one.

This is by far the best massage chair I have ever had. The quality is very good. Even my wife loves this chair, and she has not really like any of my other massage chairs. This one is perfectly balanced, as in massaging power. I believe it is just as good as those that cost thousands more.

Very good chair.makes you feel good as new no matter the age.