Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- SKU:
- 6405497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage quality
Excellent massage chair entry point
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't ask for a better and more cost-effective entry option into the massage chair market. It's done wonders for aches and tension and tightness in the neck and upper back. All over massage puts me right to sleep.
I would recommend this to a friend Best Investment Ever !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent chair. I've been wanting one for quite some time, and BestBuy had them on sale. It was delivered, and set up by a friendly, knowledgeable team. I spend at least an hour a day in it. I suffer from lower back pain and get lots of relief without having to go to the chiropractor!
I would recommend this to a friend- Pros mentioned:Price
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks Great! Exceeded our expectations, and most its afordable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're delighted to hear that the product exceeded your expectations and that you find it affordable. Your satisfaction is important to us. Keith | Insignia Support
- Pros mentioned:Massage quality
life changer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this massage chair so much, i always wanted one my whole life and I finally got this one on sale during black friday
I would recommend this to a friend - Pros mentioned:Massage quality
Full Body Relaxation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best purchase I have ever made. Being able to get off work and shower then get a massage has made my house so relaxing. I see some people complained about to intensity but me personally I turn it all the way up. Gets all the cracks out.
I would recommend this to a friend - Pros mentioned:Price
amazing massage for the price and built very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife's 49th birthday. Delivery was on time and you just plug in to wall. She now comes home everyday at lunch and also uses it at night. I scored a great deal 1/2 off original price. I have the BestBuy warranty so no worries there.
I would recommend this to a friend - Pros mentioned:Massage quality
Great Massage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair!! My sister has a more expensive chair from Costco and this one definitely is comparable in all ways. It’s actually better, the timer setting let’s you continue the massage longer then 15 mins where the more expensive version doesn’t. Definitely recommend this!!
I would recommend this to a friend - Cons mentioned:Airbags, Remote control
STAY AWAY!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 months and then air bags stopped working. Called and got a new one sent. A month later the remote stopped working. Called and they sent a replacement. 4 months later the air bags stopped working again. Called and now they are giving me the run around. Insignia says call best buy, best buy says call geek squad, geek squad says to go instore. I will never buy any insignia products again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RoneelK,
Thanks for taking the time and effort to leave a review about our Insignia™ - 2D Zero Gravity Full Body Massage Chair - Black with silver trim (NS-MGC300BK1). I'd like to apologize for the situation that you're experiencing with one of our products. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. For further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Pros mentioned:Massage quality
Great chair for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, a great massage chair for the Black Friday price. Been looking for massage chair for a while and saw this Black Friday deal and bought it in a heartbeat. I have been using it everyday since the delivery and is loving it.
I would recommend this to a friend - Pros mentioned:Massage quality
Very Satisfied Customer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing chair! Glad we got this on sale because we are in love with it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you are in love with the chair and that you were able to get it on sale. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Overall performance
Great massage chair.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this chair for a year now with no problems at all. It works very well me and my wife use it weekly. Pro tip: hold the “times” button to make beeping sound from the remote silent.
I would recommend this to a friend - Pros mentioned:Massage quality
Love the chair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our massage chair. If I could change anything, I would change where it gets in the middle butt area to the outer area and the legs more.
I would recommend this to a friend - Pros mentioned:Price
Great Chair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got all the features needed. Can’t get better than this for the value
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It sounds like the Insignia™ 2D Zero Gravity Full Body Massage Chair is a fantastic addition to your home, AhmedF! With all the features it offers and its great value, it seems like a perfect choice for relaxation and comfort.
If you have any questions about using the chair or need tips on getting the most out of its features, feel free to ask. Enjoy your massages! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Massage quality
Much better than anticipated.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be a cheap and not have all the bells and whistles. My wife loves it, it gets her neck, shoulders, full back, feet and sciatic nerves really well. The legs it has air blades that it usues too aply pressure.
I would recommend this to a friend - Pros mentioned:Massage quality
Massage chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome chair!! Has multiple different functions and the delivery people did an amazing job!! Could not have gotten it into the house by myself, comes in a huge box
I would recommend this to a friend - Pros mentioned:Price
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s already assembled. It’s easy to use. Looks worthier according to price. Only thing which wasn’t expected from the delivery guy that he just left the box by the door. He didn’t open the box at all nor put it in the right place.
I would recommend this to a friend - Pros mentioned:Massage quality
Awesome chair
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchased, always using this massager.. should have got this chair long time ago .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Aisleen, for your fantastic feedback! We’re delighted to hear that you’re enjoying your Insignia™ 2D Zero Gravity Full Body Massage Chair and using it frequently. It’s great to know that you find it so beneficial and wish you had purchased it sooner. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497
- Pros mentioned:Massage quality
Best massage chair!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. We pretty much use it every day. We got it on sale too.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ShielaB,
Thank you for your fantastic review! We're thrilled to hear that you love the Insignia™ 2D Zero Gravity Full Body Massage Chair and that you're using it every day. It's great to know that you were able to get it on sale too!
If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Massage quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy that I purchased this chair. It is extremely easy to operate and has many different functions to meet specific needs. If you have back issues, you need to get this chair.
I would recommend this to a friend - Pros mentioned:Massage quality
Great buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this item for my husband because he have a bad back. He also works really long hours when I tell you he absolutely love this chair it was suppose to be for Christmas but nope he got it early. So far we haven’t had any problems but it also been only four days
I would recommend this to a friend