Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- SKU:
- 6405497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time delivery and easy set up and performs as expecred!
I would recommend this to a friend Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This massage chair is great works wonderfully!!!!!
I would recommend this to a friendWorth of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good price and product, worth it and delivered on time
I would recommend this to a friend- Pros mentioned:Massage quality
Insignia 2d massage chair.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with my New 2d Massage chair by Insignia. Purchase online Set up delivery every thing went flawless. Great Massage chair hits all the right spots highly recommended.
I would recommend this to a friend - Pros mentioned:Price
Great massage chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a gift and have had it for a few weeks. It was on sale when my dad bough it. I would recommend at the discount price. I use the reset button and I have a setting that I really enjoy. It does a great job but I probably still go to a massage place to get my feet done.
I would recommend this to a friend - Pros mentioned:Massage quality
Nice after work break
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this chair. The only thing that would make me change my opinion is if it were to break. This chair is every bit as nice as the $5000.00 chairs I have seen. I bought this for $1000.00 and I don’t regret it at all.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the full body massage chair. I am very glad to know that you are enjoying the unit. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few pointers after using the chair for 3 months. We use a towel folded on lower back and foot because no matter what mode it’s on it’s too aggressive and later we get sore. Heat mode is good if you have a heavier shirt on or it seems to get real hot after about 20 mins. Full body seems to be the favorite but suggest using comfort for the first few times until muscles get use to the massage. The arms and legs are air pressure bags that inflate and deflate. The back and feet are really the only massaging rollers. At half price I feel this is a good deal but because of the legs not having massaging rollers and that I have to press and hold the upright position at the end of the massage to get out of the chair I gave it 4 stars. Considering the rest of the chairs costing 3k+ I can deal.
I would recommend this to a friend- Pros mentioned:Price
Great chair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is the 2nd chair that I bought because of the well built and the price is amazing. If anyone who are looking for a affordable massage chair, this is the one I am highly recommended. When you placed an order, they will ship and bring inside the place you want to put. The delivery was easy.
I would recommend this to a friend - Pros mentioned:Massage quality
Fair product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fair product that help you relax at a decent price.
I would recommend this to a friend - Pros mentioned:Comfort
Magic Hand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best thing I ever bought for myself. Just by sitting on it after a long day work and driving, it's magic. I always checked every day hoping to get the same deal I got, because my family love it. I'm planning to get one for my Aunt if ever I get the same deal I got it.
I would recommend this to a friend - Pros mentioned:Massage quality
Great Massage Chair
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solidly great massaging chair. Probably can be compared to the ones that are over 5k-6k chairs..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your fantastic review! We're happy to hear that you're enjoying your Insignia™ 2D Zero Gravity Full Body Massage Chair. It's great to know that you find it comparable to higher-end options. If you have any specific features or any feedback to share, we’d love to hear more. Your satisfaction is our priority! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Airbags, Remote control
STAY AWAY!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 months and then air bags stopped working. Called and got a new one sent. A month later the remote stopped working. Called and they sent a replacement. 4 months later the air bags stopped working again. Called and now they are giving me the run around. Insignia says call best buy, best buy says call geek squad, geek squad says to go instore. I will never buy any insignia products again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RoneelK,
Thanks for taking the time and effort to leave a review about our Insignia™ - 2D Zero Gravity Full Body Massage Chair - Black with silver trim (NS-MGC300BK1). I'd like to apologize for the situation that you're experiencing with one of our products. I know it can be dissatisfying. Please know that we are improving the quality of this product by considering our customers' feedback. For further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
- Pros mentioned:Massage quality
Love the chair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our massage chair. If I could change anything, I would change where it gets in the middle butt area to the outer area and the legs more.
I would recommend this to a friend - Pros mentioned:Massage quality
Good massage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really good chair especially to get those tight knots. Been using every other day when i get out of work
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It's great to hear that you're enjoying your massage chair! Regular use can really help with relaxation and relieving tension in the body. Keep enjoying those massages after work!- James | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Massage quality
A gift for my wife.. BIG MISTAKE!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re thinking of giving this to your wife, you better think again!! Your life will be miserable (or maybe not haha )! She won’t even remember your name once she sees this! But really.. i recommend this chair!
I would recommend this to a friend Unbelievable performance at this price!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little leary of committing to this but it is the best decision that I have made. Could not be happier with the performance of this chair. Everything it does is wonderful. The performance and features cover nearly every massage need. YOU WILL NOT REGRET
I would recommend this to a friend- Pros mentioned:Massage quality
Massage chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome chair!! Has multiple different functions and the delivery people did an amazing job!! Could not have gotten it into the house by myself, comes in a huge box
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this since Xmas 2024 (Now 06-11-2025) and we love it! Even our kids use this machine for some relaxation
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for sharing your positive experience! We’re delighted to hear that you and your family are enjoying our product. Your feedback truly brightens our day! If you have any more thoughts or suggestions, feel free to share them with us. - Carl | Insignia Products
- Pros mentioned:Zero gravity
Great investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great massage chair. It has different features and settings to customize your own massage experience. The zero gravity makes you feel relax.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Great massage chair.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this chair for a year now with no problems at all. It works very well me and my wife use it weekly. Pro tip: hold the “times” button to make beeping sound from the remote silent.
I would recommend this to a friend