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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1680 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,680 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, a great massage chair for the Black Friday price. Been looking for massage chair for a while and saw this Black Friday deal and bought it in a heartbeat. I have been using it everyday since the delivery and is loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best massage chair I have ever had. The quality is very good. Even my wife loves this chair, and she has not really like any of my other massage chairs. This one is perfectly balanced, as in massaging power. I believe it is just as good as those that cost thousands more.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Full Body Relaxation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best purchase I have ever made. Being able to get off work and shower then get a massage has made my house so relaxing. I see some people complained about to intensity but me personally I turn it all the way up. Gets all the cracks out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this since Xmas 2024 (Now 06-11-2025) and we love it! Even our kids use this machine for some relaxation

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for sharing your positive experience! We’re delighted to hear that you and your family are enjoying our product. Your feedback truly brightens our day! If you have any more thoughts or suggestions, feel free to share them with us. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent massage chair entry point

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better and more cost-effective entry option into the massage chair market. It's done wonders for aches and tension and tightness in the neck and upper back. All over massage puts me right to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    amazing massage for the price and built very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife's 49th birthday. Delivery was on time and you just plug in to wall. She now comes home everyday at lunch and also uses it at night. I scored a great deal 1/2 off original price. I have the BestBuy warranty so no worries there.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair!! My sister has a more expensive chair from Costco and this one definitely is comparable in all ways. It’s actually better, the timer setting let’s you continue the massage longer then 15 mins where the more expensive version doesn’t. Definitely recommend this!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair, once you get use to it,and all the settings you will like,takes a little bit, but will happen. Got on sale for 900.could not pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I purchased this chair. It is extremely easy to operate and has many different functions to meet specific needs. If you have back issues, you need to get this chair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than I expected.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this as a surprise gift for my wife fearing she may not like it. She loves it! One of my best gifts thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    mat xa chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mattxa chair i buy a new one again thanks so much

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi HienthithuT! It's fantastic to hear that you love your Insignia™ 2D Zero Gravity Full Body Massage Chair. It sounds like it's been a great addition for you, so much so that you're considering buying another one! Thank you for sharing your positive experience. Enjoy your relaxation time! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Much better than anticipated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be a cheap and not have all the bells and whistles. My wife loves it, it gets her neck, shoulders, full back, feet and sciatic nerves really well. The legs it has air blades that it usues too aply pressure.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already assembled. It’s easy to use. Looks worthier according to price. Only thing which wasn’t expected from the delivery guy that he just left the box by the door. He didn’t open the box at all nor put it in the right place.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this item for my husband because he have a bad back. He also works really long hours when I tell you he absolutely love this chair it was suppose to be for Christmas but nope he got it early. So far we haven’t had any problems but it also been only four days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is great works wonderfully!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good price and product, worth it and delivered on time

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    LOVE IT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair, I love it. I don't have to run to the massage shop any longer. I am very happy with my chair I use it every day. Is the best investment for myself that I ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great value, using it everyday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with mine for the value, can't control the foot roller/air bag pressure as much as I'd like but for the price, very relaxing and great massage. Got delivered early too, Best buy brought to master bedroom 2nd level, easy to unpack myself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect massage chair!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first massage chair I bought for my parents and they totally love it! It was affordable for our family because Bestbuy had it on-sale. Thank you so much Bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. Great coming home from a hard day at work and ending in this. I have fallen asleep in this. I tease why buy a recliner when you can get this.

    I would recommend this to a friend