Customer Ratings & Reviews

Got this chair while it was on sale. It is so nice. The way it gets all of your muscles is so good. Highly recommend

I love the mattxa chair i buy a new one again thanks so much

The 3 star rating is based on issues I had with the chair personally, but easily worth 4 or 5 stars with no issues and when on sale, as you won't find a better deal. Unfortunately the chair I received stopped reclining shortly after I received it, but Best Buy was very helpful in addressing the problem. As a tall person I also found the manual leg extension to be and issue as it would not stay put and effort had to be exerted to keep it extended. Overall, though, well made and a great value if you receive a good one.

Good chair, once you get use to it,and all the settings you will like,takes a little bit, but will happen. Got on sale for 900.could not pass up.

I love my new Zero Gravity Full Body Massage. I love all of the different modes and adjustments that you can make to customize each massage. I use this chair every day/night and it gives me 20 minutes of relaxation and most of the times I get a second massage in a different mode so I get 40 minutes!

Wow, a great massage chair for the Black Friday price. Been looking for massage chair for a while and saw this Black Friday deal and bought it in a heartbeat. I have been using it everyday since the delivery and is loving it.

It works when it does not fall apart. However, within a few days of receiving it, the inside mechanics started to fall apart. First came some noise, then sound of parts dropping on the floor. The good thing is that it was easy to fix. So I opened the covers and found the parts on the floor and put them back. Another few days later the parts fell again. I fixed it again and paid attention to the torque required. Till now it is still working. Sometimes I can still hear a little noise but not too bad. Some critical parts are made from nylon. I would prefer them to be metal because they bear substantial force. Don't expect it to last for 20 years. The nylon/plastic parts will need to be replaced after certain time. The produce seems to be produced by TruMedic and branded as Insignia. I saw some complains online about the customer service of TruMedic. I am not sure who is going to take care of the customers, TruMedic or Bestbuy. One more thing ... I still dont know how to extend my legs when lying in the chair. The footrest pushes you feet towards you, forcing you bend your legs.

By far the best purchase I have ever made. Being able to get off work and shower then get a massage has made my house so relaxing. I see some people complained about to intensity but me personally I turn it all the way up. Gets all the cracks out.

I was hesitant to buy this as a surprise gift for my wife fearing she may not like it. She loves it! One of my best gifts thus far!

I am so happy that I purchased this chair. It is extremely easy to operate and has many different functions to meet specific needs. If you have back issues, you need to get this chair.

This is by far the best massage chair I have ever had. The quality is very good. Even my wife loves this chair, and she has not really like any of my other massage chairs. This one is perfectly balanced, as in massaging power. I believe it is just as good as those that cost thousands more.

I bought this for my wife's 49th birthday. Delivery was on time and you just plug in to wall. She now comes home everyday at lunch and also uses it at night. I scored a great deal 1/2 off original price. I have the BestBuy warranty so no worries there.

Couldn't ask for a better and more cost-effective entry option into the massage chair market. It's done wonders for aches and tension and tightness in the neck and upper back. All over massage puts me right to sleep.

Great chair!! My sister has a more expensive chair from Costco and this one definitely is comparable in all ways. It’s actually better, the timer setting let’s you continue the massage longer then 15 mins where the more expensive version doesn’t. Definitely recommend this!!

Thought it would be a cheap and not have all the bells and whistles. My wife loves it, it gets her neck, shoulders, full back, feet and sciatic nerves really well. The legs it has air blades that it usues too aply pressure.

Excellent massage chair, I love it. I don't have to run to the massage shop any longer. I am very happy with my chair I use it every day. Is the best investment for myself that I ever made.

It’s already assembled. It’s easy to use. Looks worthier according to price. Only thing which wasn’t expected from the delivery guy that he just left the box by the door. He didn’t open the box at all nor put it in the right place.

Brought this item for my husband because he have a bad back. He also works really long hours when I tell you he absolutely love this chair it was suppose to be for Christmas but nope he got it early. So far we haven’t had any problems but it also been only four days

Great chair and machine, and the price was good tok

Love this chair. Great coming home from a hard day at work and ending in this. I have fallen asleep in this. I tease why buy a recliner when you can get this.