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Customer Ratings & Reviews

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$799.99
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Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,681 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. Great coming home from a hard day at work and ending in this. I have fallen asleep in this. I tease why buy a recliner when you can get this.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Fair product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fair product that help you relax at a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried on a 10k chair, but decided to buy this one as it is more affordable and very satisfied with it. Cheap price but do the work. My sister tried my chair and bought one right away. She is happy either.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Outstanding! I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is Outstanding! Brookstone quality at a fraction of the cost. Highly recommend. Its strong machine not for the timid, even on lower settings. I would not recommend this chair for the elderly. Use caution when lowering the space is big enough for a child to sneak under.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow that si all i can say. I was surprised at how good this chair was. The settings are hard to figure out at first but once you do they are great. The chair gets all of your body including your butt and feet. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Going strong after 2 years plus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value for a massage chair. I don't know much difference between 2D, 3D, or 4D, but this massage chair is good enough and serve me well daily for 2 plus years already.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been watching this for a while trying to save up to get it, i finally did and boy am i glad i did. From my arches to my neck they all need this chair. 100% would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Chair!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this chair for my wife.. safe to say she loves it! It's Very comfortable and has a lot of modes to get the right spot.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best value and nice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $999 on Black Friday. Great values for the price! It is heated, and massages your butt and the bottom of your feet too. And it reclines to near flat position. Good luck and try and stay awake. I'm a big guy...6 1, and it works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying my physical therapist a lot of money to sit in this chair foe 20 minutes. When I realized that I could buy the chair and save myself some money… I dumped him. Chair is huge so I wouldn’t recommend unless you have a house or plenty room in your apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    It was worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is great! You need to get used to it being a Deep Massage Chair but once you get used to it and know how you can control it - this chair does what you need. It doesn't get the back or front of the legs but the air cushions massage works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair love it. For the price can’t go wrong. My kids enough it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    mat xa chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mattxa chair i buy a new one again thanks so much

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi HienthithuT! It's fantastic to hear that you love your Insignia™ 2D Zero Gravity Full Body Massage Chair. It sounds like it's been a great addition for you, so much so that you're considering buying another one! Thank you for sharing your positive experience. Enjoy your relaxation time! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    massage chair does great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at this massage chair for a long time and found it on the deal of the day and ordered it. It works great. Still learning the ins and outs but am very happy with purchase. Would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is so great I bought one for my brother as a gift, then one for myself and then my parents bought one. All of us love our chairs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value! Great Massage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I'm 6 ft tall and about 230 lbs and I am pretty much as big of a human as will fit in the chair though. Feels comparable to $5000 models I've sat in else where.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zero Grav Full Body Massage Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever; and used Best Buy credit card for another $40 reward. This massager perfectly matched the brown leather color I was looking for and works like a charm. So many programed cycles to choose from as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves this chair, I use it all the time!! It works so well you fall asleep in it. That is how relaxed you get!! Its amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome massage chair!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awesome. I Would recommend everyone get a chair like this. Great all around massage chair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deep massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny that we bought a second one! The chair works miracles on tight muscles, has excellent grip in feet and legs, really the best chair I have ever sat in. I get massages when I can but this is really a great alternative.

    I would recommend this to a friend