Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$799.99
Save $1,700
Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,678 reviews
  • Rated 5 out of 5 stars

    Buy this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one of these chairs for years! I finally bought this one and I'm so happy that I did. Each massage lasts for 20 minutes and leaves me relaxed each time. One of the settings is a little too intense for my butt (I have lost a lot of weight and am kind of boney), so I sit on a pillow for that. I still get the massage, but it's not as hard there. I bought this on sale ($999) and it is cheaper than going for a monthly massage for a year. I highly recommend this chair if you are considering it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the chair does similar to the 3g chair. The difference is only cushion supports are slightly thinner in chair setup. All preset modes does a good massage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing! Better than I expected. Staff was helpful with unboxing the item and placing it where it needed to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic so far

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this chair for a few weeks now, I use it almost every night. I am not familiar with every massage mode, but I have tried most of them. I am pleased with this chair so far. The heat is only on the back, not on the neck. I really enjoy the inflatable bags on the legs and the arms. There are also inflatable bags that apply pressure to the shoulders. Some of the shiatsu balls are a little rough on the shoulder blades, I am very thin, so that may affect how it feels. The manual mode is my favorite, I can adjust the settings to what I like best. I got the chair at half price on the deal of the day, and if the chair holds up for many years, I will say it is a fantastic deal. So far, I love this chair!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Good investment.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Was a bit skeptical at first but it works well. Bought it on sale and I’ve been pretty happy with it. I should use it more than I do, everytime I use it I make those classic “oh yes that’s nice” noises.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I got it on sale so that's always a plus! The rollers can be a little hard on certain areas. For me it's my lower back area where I'm basically just bone but other than that, I like it. Let's hope it lasts a while.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair would not fit through my doorway so I had to have them take it back

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience regarding the Insignia™ 2D Zero Gravity Full Body Massage Chair. I’m sorry to hear that the chair could not fit through your doorway, leading to your decision to return it.

      We understand that product dimensions are crucial when making a purchase, and we always strive to provide clear specifications to help our customers choose the right items for their spaces. If you have any further questions or need assistance in finding an alternative product that meets your requirements, please feel free to reach out.

      Thank you for your understanding, and we hope to serve you better in the future. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great chair.. we all usw it on daily basis i have recommended to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Message Chair

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awesome! I bought this for my husband for Father's Day! He loves it! He is in it almost everyday after a long day at work and it just relaxes him! He is about 5'11 and about 225lbs it fits him great! we are love this chair!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massage chair comfort

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! This is so comfortable and I use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing massage chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair! After a long day at work, I come home excited because I’m going to get a nice massage from this wonderful chair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good chair and great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, has helped with my back pain, i love the feet rub and the buttocks massage. recommended to 2 friends as well and both already have it now. they have but only good things to say about this chair. a chair well deserved for any one dealing with bodily pains and aches.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that the chair has been helping with your back pain and that you love the feet rub and buttocks massage features. It's wonderful to know that you've recommended it to friends and that they are also enjoying it. A chair that brings relief to bodily pains and aches is indeed well-deserved. If you have any questions or need further assistance, feel free to reach out. Enjoy your chair!


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great massage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great massage chair. Got it on deal of the day. Helps you relax and loosen your sore muscles. Keep the chair on light setting. This thing is really powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good massaging chair. Its really an upgrade from my old one. The foot roller are awesome. Oh and the butt massanger are great. Just wish the arm and calve massage can compress harder. Other than that, I'm really happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Pain reliever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been suffering from chronic back pain, could not afford a regular body massage. I decided to invest on this and I so love it...truly relaxing and helps my body pain. I use it every single day!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing product, since I got this massage chair i have no tiredness

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChiaG, thank you so much for your positive feedback! It's awesome that our massage chair has been able to help reduce your tiredness. Your satisfaction and comfort are our top priorities, and we are always striving to create products that offer the best experience for our customers. Thank you for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Using multiple times every day

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was one of the best purchases I have ever made. It is working well with no issue at all. We use this every day and everyone is happy about this chair. It has all features and functions we need. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale at a great price and have been in it every day so far. Does a good job overall.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mom, she was skeptical at first, but really likes it after starting to use it for a week. She has it now for 8 months and no issues this far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Massage Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the good reviews on this massage chair and felt I couldn't go wrong by purchasing this as the Deal of the Day. At the DotD price of $999 this chair does everything more expensive chairs offer. I use this chair when I wake up to get myself ready for the day with the "Energy" preset. I use the "Relax" preset at night before bedtime. And then "Full Body" preset if I need it after working out. You can customize the session time and focus the massage to specific areas. The different modes of massage, shiatsu, kneading, tapping, and knocking are all impressive in their effectiveness. Compression and fool roller settings are adjustable, and the back heat is the cherry on top. The material is soft and very comfortable as well. I highly recommend this chair!

    I would recommend this to a friend