Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- SKU:
- 6405497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
Massage chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this chair while it was on sale. It is so nice. The way it gets all of your muscles is so good. Highly recommend
I would recommend this to a friend- Pros mentioned:Comfort
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the $1000. Several people recommend this item even at full price, since i have limited experience on such items, i can't recommend that. There are several options out there for a $1000 massage chair, i have no way of knowing if any of those are better or worse. What i can say is that i have been in better chairs before. This does a job, but the footroller is terrible and i wish there was more than just airpressure for legs. Overall, comfortable, looks great, does a decent job.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brian!
Thank you for sharing your thoughts on our Massage Chair, we're constantly working to improve our products and your feedback is extremely important for us, feel free to contact us using the link below if you ever encounter any additional questions or concerns as we'll be more than happy to further assist you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
- Pros mentioned:Comfort
Best Massager
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely splendid! My back feels great! It relaxes and comforts greatly and has different modes that can suite anyone!
I would recommend this to a friend - Pros mentioned:Overall performance
Massage chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my massage chair, its being used every day since i purchase it.
I would recommend this to a friend good chair and great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good, has helped with my back pain, i love the feet rub and the buttocks massage. recommended to 2 friends as well and both already have it now. they have but only good things to say about this chair. a chair well deserved for any one dealing with bodily pains and aches.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're delighted to hear that the chair has been helping with your back pain and that you love the feet rub and buttocks massage features. It's wonderful to know that you've recommended it to friends and that they are also enjoying it. A chair that brings relief to bodily pains and aches is indeed well-deserved. If you have any questions or need further assistance, feel free to reach out. Enjoy your chair!
Keith | Insignia Support
- Pros mentioned:Massage quality
Massage chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys put it in place and I’ve been using it twice a day. No problems it’s very good.
I would recommend this to a friend - Pros mentioned:Price
Get it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair! I have always wanted one but couldn’t justify spending the money on some of these chairs. Found this chair at a reasonable price compared to the market. No regrets and use it daily!
I would recommend this to a friend - Pros mentioned:Massage quality
Deep Massage Chair works out the kinks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chair and it's massage methods are great. Unfortunately the screen on the controller does not work. I will be contacting the store as to how it can be swapped out.
I would recommend this to a friend - Pros mentioned:Comfort
Great chair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife who has nerve issues. She loves it and said it helped her nerves.
I would recommend this to a friend - Pros mentioned:Massage quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend getting this. I have been using it everyday since I got it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ 2D Zero Gravity Full Body Massage Chair, JC95! We're thrilled to hear that you find it amazing and that it's become a daily essential for you. Your recommendation means a lot to us, and we're delighted to know that the chair is providing you with the relaxation and comfort you deserve. If you ever have any questions or need assistance, feel free to reach out. Enjoy your daily massages! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
We love it!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a good purchase I don’t regret it at all from the time approaches to the time of delivery everything went very smooth overall I am pleased with the purchase and Best Buy!
I would recommend this to a friend - Pros mentioned:Comfort
A great addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is a lifesaver!! It doesn’t take up much room and blends in with the current furniture. My husband goes to sleep each time he gets in. Definitely a great purchase.
I would recommend this to a friend - Pros mentioned:Massage quality
Heavenly chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By grace of god this chair was just what was needed to save me from daily hardship and relax my body
I would recommend this to a friend - Pros mentioned:Comfort
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the different features this chair comes with. “Comfort” mode is definitely the best!
I would recommend this to a friend - Pros mentioned:Price
Awesome massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price it does the job. Have some room for delivery to maneuver needs two people.
I would recommend this to a friend - Pros mentioned:Overall performance
No more Asian massages
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is incredible. I'm so happy I bought it. If it could do just one more thing I'd never have to go to an Asian massage again.
I would recommend this to a friend - Cons mentioned:Remote control
Good buy on Black Friday
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very popular chair in our house. Everything works. The only down side is the keys on the remote are difficult to see and are not illuminated.
I would recommend this to a friend - Pros mentioned:Massage quality
Great Chair, bad customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok, this is a hard review for me, so here we go: The chair: 5* (Five Stars) the chair is amazing! works really good and the massage is great, I bought it cuz one of my uncles have it and I really liked it, I got a really good deal and it was $999, so totally worth it! Delivery service -5*: (negative 5 stars) got re-schedule 4!! 4 times! I had to be really mad to a persone who called me so I could get it, A MONTH AFTER IT WAS SUPOSE TO BE DELIVERY!! is insane and really nonsense for me why and how is this posible, idk why is so poorly managed to have a delivery when you made it on schedule... overall the chairs is amazing, but the customer service was really bad, and btw im a total member customer, and not even for that they were a little bit more serious about it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We're thrilled to hear that you're enjoying your chair and that it's meeting your expectations for comfort and massage functionality. However, we sincerely apologize for the frustration and inconvenience caused by the delivery rescheduling issues you experienced. This is not the level of service we strive to provide to our valued customers.
Your feedback is incredibly valuable to us, and we appreciate you bringing this matter to our attention. We will review this internally to ensure that such issues are addressed promptly and that our delivery scheduling process is improved.
As a loyal member customer, your satisfaction is very important to us. If there's anything else we can do to assist you or if you have further concerns, please don't hesitate to contact our best buy customer support team directly. We're here to help and ensure you have a positive experience with us.
Thank you again for your understanding, and we apologize for any inconvenience caused. We appreciate your patience and look forward to serving you better in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497
- Pros mentioned:Price
Best massage chair and great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this chair as deal of the day for $999. You will not find a better one for this special price , wife love it and after my morning workout is prefect, fast delivery...
I would recommend this to a friend - Pros mentioned:Massage quality
Great Purchase for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this chair. Our entire family is using it. Highly recommend. It has a ton of different setting for massage and allows you to adjust time and everything.
I would recommend this to a friend