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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,678 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, great massage chair. Wife and I use it every day after work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Insignia Massage Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Massage Chair is a functional item that I look forward to using twice a day. It took about one week before my body became use to the different settings. It also looks great in the home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    First big massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first big massage chair I bought it on over the Black Friday and cyber monday deals so I got a price close to $1,000 and it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 2d massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia -2d zero gravity full body massage chair is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but i am giving 4 stars because the first one i bought was not turning on after couple days but thank GOD it was under warranty so best buy replaced it so jus worried if again same problem with this after warranty expires what i am going to do?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and everyone that walks though the door loves to use it. We have a lot more guests now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Quality Chair at a Lower-Than-Average Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been wanting a massage chair for awhile, but it's a big investment. This was a big investment too, but for $1000 (daily deal) it was worth trying... that, and the free delivery / free pick-up if we didn't like it. With that, we tried it without trying it at the store first (which is tough with covid). Other reviews are right, some modes are rough, but there are other modes that work just right. Plus you can set it up to manually work on a particular spot, as long as it's behind you. The rollers for the feed are rough even at the lowest setting, we always turn it off, which is why this loses a star. Otherwise, it's a great product at a great price and has been running daily for 6 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Its nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very nice for the price and it was on sale $1000$

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Very good chair from best buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves this machine and its comparable to other machines that cost thousands more. Best buy delievered on time and everything went smoothly. Its been almost a year and no complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good massage chair. Love the feet massager. My husband has complained that it’s a little harsh on his lower back so he’s need to adjust the settings but it’s been great to have after workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught this on the deal of the day and it was a great purchase. My wife and I use it daily. We could not be more pleased and worth every penny. Don’t be afraid to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted one of these and I finally got one. the price that Best buy offers can't be matched for the quality that you get with this chair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the full body massage chair. I am very pleased that you are enjoying the unit. Please contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Everyone deserves this chsir.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like getting a massage but in your home at your convenience. Whole family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different settings, very comfortable and really looks nice. Overall a great purchase. Wish I had room for two of these bad boys!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massage chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is amazing! My son loves it. It gives a full body massage that relaxes you until you fall asleep.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    What you will look forward to at the end of the da

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is what I look forward to at the end of a long work day. Be careful because you will fall asleep in the chair.....it's that relaxing!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Use it all the time!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Too big and heavy to move (even though it has wheels). Put it where you want it, but you'll use it all the time! Great purchase. Keep and eye out for it on the deal of the day!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always in pain? Look no further, this chair wont only relive you of it but will also massage you to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great massage chair at half price deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair at a great price. Got it as a deal of the day half off. Took almost a month to home delivery. Too bad they only moved the huge box into my living room. They did not unbox it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Feels so good and can hurt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful massage. It took me a while to get the right settings and now it’s amazing. Some of the pre-programmed settings are too rough for me.

    I would recommend this to a friend