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Customer Ratings & Reviews

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$799.99
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Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,681 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, great massage chair. Wife and I use it every day after work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A good massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite relaxing, pleasantly surprised. For my body length (6feet), it is more comfortable to be in the horizontal position, as I can extend my legs better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was against this purchase because I found other similar chairs uncomfortable. But my husband was insistent and I am glad he was. This chair has been a comfort to all in our family.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair as Deal of the Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, well built chair. I'm 6'2" and 240 lbs and I fit in no problem. The calf and foot massage is fabulous. Bought on deal of day for $1000 off. Felt like I "got a Steal"

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always in pain? Look no further, this chair wont only relive you of it but will also massage you to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Its very good for deep tissue massage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Its very good for deep tissue massage when you are at zero gravity. I highly recommended it. I got it when the had deal of the day. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son in law. The whole family and his friends are in love it. The foot message is amazing. The delivery guys were great - made it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great value (wait for sale)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair for the price. Only thing missing is a roller for calf muscles. Everything else is splendid. Just wait for the right sale before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could’ve ever spent my money on worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Everyone deserves this chsir.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like getting a massage but in your home at your convenience. Whole family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. I highly recommend this!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    It was worth my $1,058. Just little feedback!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my mom. She liked it. However, If you want massage shoulder or upper then this can’t reach those area. The pressures is decent since it doesn’t seems like it makes difference on the hand or leg. My remote started to having problem where I can’t press the bottom anymore. Overall I would give 3.5 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Massage Chair!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it when was on sale and don’t think you can get much better for what it is. Have in my office and my team loves it or clients can get tuned up in a few minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia 2d massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia -2d zero gravity full body massage chair is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the parents!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Airbags, Warranty

    Rated 1 out of 5 stars

    Don’t waste your money on this garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for just under a month. There airbags don’t work. No error codes. They show on the display as working but they don’t. No reset. And the return window is 14 days. It lasted 21. You can’t send it in for warranty without the original huge box. Which who in the world would keep a box bigger than the chair who has that kind of spare room?! A 2k$ chair that doesn’t work! Don’t waste your money here. Look for a better quality better return window and warranty. And one with a reset feature

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 2D Zero Gravity Full Body Massage Chair. We genuinely appreciate your feedback regarding the functionality and return process, as it provides us with essential information to improve our products and services. Understanding your perspective helps us prioritize areas for enhancement, and we value your input in guiding our efforts toward better quality and customer satisfaction. Thank you once again for taking the time to express your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but i am giving 4 stars because the first one i bought was not turning on after couple days but thank GOD it was under warranty so best buy replaced it so jus worried if again same problem with this after warranty expires what i am going to do?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chair poor grading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair but I bought open box. The description of the item I received was nowhere close to good. Best buy did work with me and refunded and additional 200+ dollars. Just be aware open box grading is horrible on these. Mine was filthy, and one of the foot air bags had a giant hole in it so the leg and foot airbags on both sides didn't inflate. I watched it with some flex tape and it works fine now. Had to give it a DEEP cleaning and the zipper holding the foot air bag cover on was broken had to repair it as well. Still I say a great deal I got this chair under 1000 taxes included

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Its nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very nice for the price and it was on sale $1000$

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I massage chair has always been on my list and now I have one people complain about it being so tough and rough but I’m a big guy so I love it I highly recommend this chair.

    I would recommend this to a friend