Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- |
- SKU:
- 6405497
Customer reviews
Rating 4.5 out of 5 stars with 1678 reviews
(1,678 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Massage quality
Rated 5 out of 5 stars
Amazing chair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best massage chair I’ve ever had! Look no more, get this one! I promise you’ll never regret it!
I would recommend this to a friend - Cons mentioned:Airbags, Warranty
Rated 1 out of 5 stars
Don’t waste your money on this garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for just under a month. There airbags don’t work. No error codes. They show on the display as working but they don’t. No reset. And the return window is 14 days. It lasted 21. You can’t send it in for warranty without the original huge box. Which who in the world would keep a box bigger than the chair who has that kind of spare room?! A 2k$ chair that doesn’t work! Don’t waste your money here. Look for a better quality better return window and warranty. And one with a reset feature
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2D Zero Gravity Full Body Massage Chair. We genuinely appreciate your feedback regarding the functionality and return process, as it provides us with essential information to improve our products and services. Understanding your perspective helps us prioritize areas for enhancement, and we value your input in guiding our efforts toward better quality and customer satisfaction. Thank you once again for taking the time to express your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497
- Pros mentioned:Massage quality
Rated 4 out of 5 stars
Massage chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality chair.total relaxing after a long day
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Massage chair as Deal of the Day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, well built chair. I'm 6'2" and 240 lbs and I fit in no problem. The calf and foot massage is fabulous. Bought on deal of day for $1000 off. Felt like I "got a Steal"
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Great chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was against this purchase because I found other similar chairs uncomfortable. But my husband was insistent and I am glad he was. This chair has been a comfort to all in our family.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 3 out of 5 stars
It was worth my $1,058. Just little feedback!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my mom. She liked it. However, If you want massage shoulder or upper then this can’t reach those area. The pressures is decent since it doesn’t seems like it makes difference on the hand or leg. My remote started to having problem where I can’t press the bottom anymore. Overall I would give 3.5 out of 5.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Awesome Massage Chair!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it when was on sale and don’t think you can get much better for what it is. Have in my office and my team loves it or clients can get tuned up in a few minutes!
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Best chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best massage investment love it my kids are always relaxing me afterwork sleeping in the chair haha
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Great massage chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage chair. I am using every day. My wife loves it too. I like all Best Buy brand name.
I would recommend this to a friend Rated 5 out of 5 stars
Relaxing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it use it every day, so relaxing I work every day has a server so it helps my back
I would recommend this to a friendRated 4 out of 5 stars
Great chair poor grading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chair but I bought open box. The description of the item I received was nowhere close to good. Best buy did work with me and refunded and additional 200+ dollars. Just be aware open box grading is horrible on these. Mine was filthy, and one of the foot air bags had a giant hole in it so the leg and foot airbags on both sides didn't inflate. I watched it with some flex tape and it works fine now. Had to give it a DEEP cleaning and the zipper holding the foot air bag cover on was broken had to repair it as well. Still I say a great deal I got this chair under 1000 taxes included
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Top 3 things that have ever touched my body
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was worried i would have buyers remorse..but this chair is amazing in every way! Could not be happier!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
In love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never regret to buy it, its very helpful to be relax at home. Easy to use it and we love it,
I would recommend this to a friend Rated 5 out of 5 stars
Best Money We Ever Spent!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chair is amazing. After doing a little research and deciding this was the one for us, I kept watching for the 50% off sale so many other reviewers had mentioned. Literally just days later, it was on sale! Purchased immediately, delivered within days and is truly the best money we ever spent on a discretionary item. It is helping with a multitude of aging items (aches, pains, getting the blood flowing, insomnia), and has become a part of our daily routine. The only thing I wish was different is the remote - I wish the buttons were backlit. Outside of that - highly recommended!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
AWESOME PRODUCT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I have ever made. I sit in this daily for a great massage.
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
Once a day, activate your body for next day…
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, before going to bed just spend 20min & you good for next day….
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
Great chair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful chair comfortable and works great beware on delivery if ur stairs are to sharp or tight they well not take it up I had to have a friend come help me get it up
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Don’t hesitate get it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love Best purchase ever I have recommended this to all my family and they are all happy after but this ❤️
I would recommend this to a friend - Pros mentioned:Massage quality
Rated 5 out of 5 stars
LOVE IT!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man I massage chair has always been on my list and now I have one people complain about it being so tough and rough but I’m a big guy so I love it I highly recommend this chair.
I would recommend this to a friend Rated 5 out of 5 stars
Great father day present
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble. My family love it, initially was for my husband but now the whole family is taking turns. We set up the chair in the living room in the corner where is not taking a lot of space. Simple to use and clean.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're thrilled to hear that the chair was easy to assemble and has become a favorite for the whole family. It's wonderful that it fits perfectly in your living room without taking up much space. We're glad to know it's simple to use and clean. Enjoy the comfort and convenience! If you have any other feedback or need assistance, feel free to reach out. - Carl | Insignia Products








