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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,678 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great massage chair.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massage knlts in your body that you never realized was there! Was very painful at first but after time using it pain was gone. It sure does its job. Oh love the feet massage.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Good for you body!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get one, you will save thousands from not going to the chiropractor!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Relaxing massager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massager is so relaxing. We use it everyday and still the same as new. It has been 6 months since we bought it. I highly recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Yep, same thing you pay $60/hr for in mall/airport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was so excited when she found out I was getting this for her. She was even more excited about it when we actually got it. Helps her relax when she can't get to sleep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It definitely gets the job done. The only downfall is not being able to adjust the intensity of the pulses. I will connect with product support to resolve.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are satisfied with your purchase and that it meets your needs. We understand the importance of being able to adjust the intensity of the pulses and appreciate your patience in reaching out to product support for assistance. Your satisfaction is important to us, and we are here to help ensure you have the best experience possible.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own it for a month so far so good not sure how long it will last but i got it on sale half the original price. I think it is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chair. I was looking for long time and find in Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice chair but misleading on the delivery & setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't so much about the chair as it was the supposed delivery and set up service. The claim is they will deliver and set up. The exception states no more than 3 flights of stairs. The crew got here, and i have a split level house. They said technically we arent supposed to bring it in because you have stairs. I said online states 3 flights of stairs and this is about 8 steps..nowhere near 3 flights. They bring it in and state they arent supposed to even take it out of the box. I told them online states delivery and set up. Obviously set up involves taking it out of the box. They then said their hands were greasy and couldnt take it out of the box(i giess washing hands in either of my 2 sinks wasn't possible) They cut open the box and the chair was wrapped in plastic. I said perfect, its all wrapped in plastic so greasy hands dont matter. They did try to get it in the room, but it wouldnt fit unless the took off the door..which i guess they don't do either. When my husband got home we did get it in that room and set up. The chair is nice..still have to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heaven in a chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First is comes to you fully assembled no worries on that which I was. Then it takes about 10 minutes to read all the paperwork but it still is not too clear. HOWEVER once you start the automatic sequence just sit back and relax. You won't fall asleep in it but you will feel great. So much so that my wife stopped her weekly visit to the bone doctor. Which saves me money $. Do I recommend it YES HIGHLY put it into Zero Gravity mode and OMG. Now I purchased it on sale but had I known then what I know now I would have purchased at full price without a concern. Are there better ones out there most likely but at almost 3 times the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price everyone that comes over use it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price everyone that comes over use it. My house stay full of guest now

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Today busy life this is one necessity in every hou

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After working 12 hrs in retail business, sore body , massage chair relaxes us so well. I use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Nice Little Massager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level massager, would like a few more options or a better user guide, but learning as I go....everyone love getting 20 min massages!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing low budget chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair for the price would recommend does everything you would expect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Finally!!!! Yeah!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful surprise! I bought the chair on the chance it would be "okay". It was wonderful! My wife for the first time said she's glad I spent the money -LOL-

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair! A little rough on the lower back, but I haven’t really played with all the settings yet. Worth every penny, very relaxing after a workout or a day at the office.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is doing the job much better than I spect, great quality and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massage me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice massage chair i got for my wife she loves it % recomended

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best massage chair I’ve sat in, I’m glad I bought it for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver on time. Good quality and very organized. Deliver the item and install it inside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love my chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good and quality made massage chair. Simple to use with the preset settings. I love sitting and getting a good massage after a hard day work!

    I would recommend this to a friend