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Customer Ratings & Reviews

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$799.99
Save $1,700
Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,678 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great message chair. Have to get used to the settings … good value

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Love this massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be one of the best purchases ever. I absolutely love my massage chair and I use it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair changed my life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like coming home from a hard days work to get a relaxing massage and unwind... Love Love Love it!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 5 out of 5 stars

    Only had it a month but it’s working well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, only had it a month. They don’t offer an extended warranty. I don’t like that.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Hale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose. Good quality product I bought this chair with a promotional price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price - all the basic features needed from a massage chair. It's a bit strong - particularly when you're trapped by the calf massager and the foot rollers start tickling your feet. But you can make some adjustments like using one at a time. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Julian Ortega

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chair ever will be used for many years to come . Be safe and I will enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Delivered fast and they assembled it in my living room. Everything works and it’s comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massage chair it does the full body. I got this at deal of the day and was a bargain. The chair tilts which makes it a great massage chair. I use it everyday just hope it does not break. Make sure it can fit thru the door with the box. The delivery guys refused to unbox it and move it inside the house due to possible damage to the chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Find it on sale and BUY don’t think about it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing massage chair and you can’t go wrong with the price. I’ll admit, getting it in sale for less than $1,000 was the biggest selling point. Chair was a gift for my petite wife that only likes light massages. On the lowest settings she is in it everyday. The only down side is the lower back area can become very tender, even on me. So we just put a small pillow to cushion it while the chair is massaging and BINGO! all is amazing again.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is AMAZING!!! It even rubs your butt!! Haha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a sweet chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable only issue I have is it doesn’t have the thigh airbags or a cup holder

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best seat in my house Everyone loves it

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Very relaxing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this at the end of the day after an exhausting work day is such a bliss! And I got it on sale too so it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    2D Massage Chair from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best massage chair I've ever had plan to buy another one. Than you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Massage chair and buy the Extended Warranty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents and after 8 months of use, the built in air compressor stopped pumping. Contacted Insignia and with their assistance, had Best Buy send in a new replacement but +$120 out of my pocket for a delivery and setup. I bought one for myself and use it every day before bed and have been sleeping like a baby.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Awesome Choose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy Mother’s Day , She’s LOVE’S this body therapy and relaxation chair. The family enjoys also.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Fantastic chair, do yourself a favor and buy one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous value for this chair, very happy with the overall quality and not to mention the massage is wonderful and therapeutic!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair, well worth the price!! I got it on sale so the price is also worth it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Shazam,

      Thank you for taking the time to review our Zero Gravity Full Body Massage Chair. I am glad to read you are enjoying the chair, you must be happy with your purchase. We strive to provide excellent products at an affordable price so we definitely appreciate your comments. If you ever have any questions or concerns about the chair, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for my achy bones daily. Not to hard not too soft.

    I would recommend this to a friend