Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$799.99
Save $1,700
Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,678 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Sore muscles, foot and sciatica reliever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a real human touch massage. I highly recommend to everyone.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the full body massage chair. We are very pleased to know that you are enjoying the unit. We also appreciate the feed back, kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice No Frills Massage Chair

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a God send. Bought at 50% during Father’s Day/Daily Deals sale. Not house though. But the box, OMG give that to your kids for a playhouse. The box is immense. Also comes with a nice pillow in the form of an inflated plastic bag. Like others I put towels through the middle of the chair’s rollers. But other than that I wish the arm and leg pressure were higher, had double rollers on the feet and had a hand roller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best massage ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chair ever! My back feels amazing! I use right before bed and right as I wake up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair. I am very satisfied. It has most features that more expensive chairs offer.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! This chair is amazing. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grest product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent s service. Delivery people were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my massage chair !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !! I have been wanting to buy a massage chair since Covid 2020, I have been working from home in front of 3 computers ever since. I really need this for my neck, back, and feet. It does all the massages I need, it even has a butt massage, no kidding! LOL - anyways, I am happy with the price & quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this massage chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this massage chair, however, it can be a little hard on the bottom of your feet, but you can just adjust your feet and can be hard on the upper shoulders. For those that are sensitive to deeper tissue massage, I would recommend placing a thick blanket on the back of the chair to cushion some of the rolling. Love this chair and I've fallen asleep while the massage is in play!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full body massage, not too strong but still relaxing with this massage’s chair

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    MUST BUY TO RELAX!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 7 spine surgeries and this is the most comfortable and relaxing chair EVER!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Life changing. Great quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing. Amazing chair. Amazing quality. Purchased one for a friend, changed their life as well!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase this do it with the assumption the will NOT honor their delivery to “any room”. Now i have to find a way to get 190lbs upstairs and its toonlate to cancel. Do one of two things. Remove that statement from the product or change delivery companies. But STOP LYING TO THE CUSTOMERS!!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kobesmt,

      Thank you very much for taking the time to review our Insignia - 2D Zero Gravity Full Body Massage Chair - Black with silver trim. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Massage Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice machine. My wife is 5feet tall and never like it. I guess not for shorter person.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Message chair.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features it is built for a slim person the foot extension is nice. No setup just dropped off and left.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent chair

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it and my family uses this chair daily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dream chair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the chair. Wish i wouldve got it sooner. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice massage chair. very relaxing and comfortable. it helps ease the tension in my back and shoulders

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this chair is awesome it does everything it says it does a great buy on sale

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good . . . .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massage Chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase Ever!! My family loves this chair. Love it.

    I would recommend this to a friend