Customer Ratings & Reviews
- Model:
- NS-MGC300BK1
- SKU:
- 6405497
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.
This summary was generated by AI based on customer reviews.
Like it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids especially love it in our theater room. Noise could be a little less, but that may be asking a lot for all of the options on it. I could do without the arm massage and would rather have a cup holder and charger. Would spend a bit more and get the 3D as it is larger. Foot massage covers about 2/3 of my size 12 foot.
I would recommend this to a friendGreat massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great massage chair. I am very satisfied. It has most features that more expensive chairs offer.
I would recommend this to a friend- Pros mentioned:Overall performance
Best massage ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best chair ever! My back feels amazing! I use right before bed and right as I wake up!
I would recommend this to a friend - Pros mentioned:Overall performance
Grest product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, excellent s service. Delivery people were professional and courteous.
I would recommend this to a friend - Pros mentioned:Massage quality
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! This chair is amazing. Highly recommend!
I would recommend this to a friend I love my massage chair !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it !! I have been wanting to buy a massage chair since Covid 2020, I have been working from home in front of 3 computers ever since. I really need this for my neck, back, and feet. It does all the massages I need, it even has a butt massage, no kidding! LOL - anyways, I am happy with the price & quality.
I would recommend this to a friendLove this massage chair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this massage chair, however, it can be a little hard on the bottom of your feet, but you can just adjust your feet and can be hard on the upper shoulders. For those that are sensitive to deeper tissue massage, I would recommend placing a thick blanket on the back of the chair to cushion some of the rolling. Love this chair and I've fallen asleep while the massage is in play!
I would recommend this to a friend- Pros mentioned:Comfort
MUST BUY TO RELAX!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 7 spine surgeries and this is the most comfortable and relaxing chair EVER!!
I would recommend this to a friend - Pros mentioned:Overall performance
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full body massage, not too strong but still relaxing with this massage’s chair
I would recommend this to a friend - Pros mentioned:Massage quality
Life changing. Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Amazing chair. Amazing quality. Purchased one for a friend, changed their life as well!
I would recommend this to a friend - Cons mentioned:Size
Message chair.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice features it is built for a slim person the foot extension is nice. No setup just dropped off and left.
I would recommend this to a friend - Cons mentioned:Size
Massage Chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice machine. My wife is 5feet tall and never like it. I guess not for shorter person.
No, I would not recommend this to a friend - Pros mentioned:Comfort
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice massage chair. very relaxing and comfortable. it helps ease the tension in my back and shoulders
I would recommend this to a friend Lies
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you purchase this do it with the assumption the will NOT honor their delivery to “any room”. Now i have to find a way to get 190lbs upstairs and its toonlate to cancel. Do one of two things. Remove that statement from the product or change delivery companies. But STOP LYING TO THE CUSTOMERS!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kobesmt,
Thank you very much for taking the time to review our Insignia - 2D Zero Gravity Full Body Massage Chair - Black with silver trim. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Massage quality
Massage chair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this chair is awesome it does everything it says it does a great buy on sale
I would recommend this to a friend - Pros mentioned:Massage quality
Excellent chair
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it and my family uses this chair daily.
I would recommend this to a friend - Pros mentioned:Overall performance
Dream chair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the chair. Wish i wouldve got it sooner. Very satisfied.
I would recommend this to a friend Too Intense for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave 3 stars because the modes except one are too intense for me, particularly the calf and foot rollers - feels like my leg is in a vise. I would return if feasible, but the size and weight of the chair make this impossible. I will just not use the calf and the foot rollers (which is a shame) - wish there was more ability for customizing or programming custom massage sessions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 2D Zero Gravity Full Body Massage Chair. We sincerely apologize for the discomfort you experienced with the intensity of the calf and foot rollers. Your comfort is our priority, and we appreciate your insights as they help us improve our products.
We understand that a one-size-fits-all approach may not suit everyone, and we are constantly working to enhance our chairs' features. Your suggestion for more customization options and the ability to program personalized massage sessions is invaluable, and we will be sure to relay this to our design team for future considerations.
In the meantime, we encourage you to explore any available settings that may help adjust the intensity to a more comfortable level. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team.
Thank you once again for your feedback, and we hope to provide you with a more enjoyable experience in the future.
- Pros mentioned:Overall performance
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good . . . .
I would recommend this to a friend - Pros mentioned:Overall performance
Great Bday present for my dad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price paid. Fairly straightforward to use and from what I'm told it works great!
I would recommend this to a friend