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Customer Ratings & Reviews

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$799.99
Save $1,700
Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,678 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair for the price! Everyone at home uses it after work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great investment. Very versatile. I am 6'1" and 280lbs and still works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family bought this chair for my mother and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value and Delivery Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars based on value and delivery service. This massage chair doesn't have all theoptions a 3D or 4D massager does, but for the sale, it is an outstanding deal. The delivery service was great too, they were prompt, delivered up a flight of stairs into the room we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great massage chair. Helps me with my arthritis and foot pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chair of the Future Household

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this chair has become a staple for our household as we rely on it and works every time. i have been asked where did i purchase and pointed them to Best Buy no issues since purchased

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Works. Wonders on back and feet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair great ,one of the best investment I ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Fast shipping My whole family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciate the different settings and the pressure is amazing!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TaraJ,

      Thank you for your fantastic review! We're thrilled to hear that you appreciate the different settings and the amazing pressure of our Insignia™ 2D Zero Gravity Full Body Massage Chair. Your satisfaction is our top priority, and it's great to know our product is meeting your expectations.

      If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best massage chair I have ever used. The easy operating system; as well as the variety of mode selection is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for my back aches & found this online for only 1000.00. My brother & I use it all the time & very happy with it. The foot massager quit working & they brought me a brand new one without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool chair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has been very nice and the delivery guys installed it which was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy buy buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and pleasing. Works as advertised. Dont hesitate to buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Thanks for building it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it’s value for spend money it relax anytime when i use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! Great stress reliever. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Well worth the sale price, no question

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution: this product will cause unexpected naps.....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Massage Chair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good and got it for only 999 when it was on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horribly painful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a medieval torture device, at least for my six foot tall and wide width (2X.) I tried a couple of times a week for a month hoping to get used to it, but it left my tailbone area sore every single time and pinched my lower back repeatedly. I also had to slouch to get the shoulder massage to fit properly. I haven’t used it in months. Even at half price deal-of-the-day, DON’T DO IT!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have I love it. Nice size, easy setup and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super comfortable chair!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair, wait for 50% off sale and is worth it!

    I would recommend this to a friend