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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,678 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an awesome purchase. Glad I got it. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You don't need a masseue anymore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG THIS IS AMAZING! My family said I won Christmas!

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Does Not Last

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these chairs 6 months ago, and as of today, 3 of them have parts that no longer massage. It says it has a 1 year warranty, I’ve called Insignia, they said Best Buy would be reaching out within 96 hours. I waited 2 weeks, called Best Buy 4 times and each time they said they don’t get many calls about massage chairs and have no options for help. The 3 weeks of good use that you get out of this chair is VERY GOOD, but it does not hold up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 2D Zero Gravity Full Body Massage Chair! We understand that some parts of your units stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Terrific!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Well worth the money. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calves leg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this massage chair for over a week now. It’s user friendly. All you have to know about it is in the manual. No surprises. I just wish it also massages the calves leg. It only presses it. Otherwise, I’m a happy customer with this purchase. I’m hoping for it’s durability. I intend to take care of it to last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massage chair!!! Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaaawwweeesssoooommmmeeer!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    2D Zero Gravity Full Body Massage Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommended! Love the product, Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sit and relax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works just fine and I love it! I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair! If you have smaller legs and smaller arms, you might not feel the squeezing much, but still great. Love the different settings it has for different areas. None of family cares for the heat feature, it is too hot for us. Foot massager can be a little intense if going longer than 20 minutes. So glad I made this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chair for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good massage chair. If I wasn’t 6’3 I would have given this Five stars. At my height the chair doesn’t really reach my neck well but everything else is great! The leg and foot massage is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life’s better with a massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the massage chair! I bought it on sale for a good price. The chair is compact, compared to other bulky chairs. I’m 5”10 and sitting on the chair is comfortable. The massage experience is great! I’m glad I bought it. Wife’s happy, I’m happy, best way to end a hard working day.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best choice ! good deal and good one!<3 <3 <3 <3 <3

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work awesome with the price . I use it everyday after work .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch as always .

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is excellent quality, great way to end a stressful day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best massage chair ever!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using it while writing this review! Has so many different modes and even heat option. My whole family uses it to relax.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    BEST OPTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, EXCELENT QUALITY AND VERY STRONG MASAGE

    I would recommend this to a friend
  • Cons mentioned:
    Airbags

    Rated 3 out of 5 stars

    Good Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not suited for broad shouldered persons. Airbags stopped working after 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for the parents. They both like it

    I would recommend this to a friend