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Customer Ratings & Reviews

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$799.99
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Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,681 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaaawwweeesssoooommmmeeer!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair! If you have smaller legs and smaller arms, you might not feel the squeezing much, but still great. Love the different settings it has for different areas. None of family cares for the heat feature, it is too hot for us. Foot massager can be a little intense if going longer than 20 minutes. So glad I made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life’s better with a massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the massage chair! I bought it on sale for a good price. The chair is compact, compared to other bulky chairs. I’m 5”10 and sitting on the chair is comfortable. The massage experience is great! I’m glad I bought it. Wife’s happy, I’m happy, best way to end a hard working day.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is excellent quality, great way to end a stressful day!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work awesome with the price . I use it everyday after work .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best choice ! good deal and good one!<3 <3 <3 <3 <3

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch as always .

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    BEST OPTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, EXCELENT QUALITY AND VERY STRONG MASAGE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for my back aches & found this online for only 1000.00. My brother & I use it all the time & very happy with it. The foot massager quit working & they brought me a brand new one without any hassle.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Does Not Last

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these chairs 6 months ago, and as of today, 3 of them have parts that no longer massage. It says it has a 1 year warranty, I’ve called Insignia, they said Best Buy would be reaching out within 96 hours. I waited 2 weeks, called Best Buy 4 times and each time they said they don’t get many calls about massage chairs and have no options for help. The 3 weeks of good use that you get out of this chair is VERY GOOD, but it does not hold up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 2D Zero Gravity Full Body Massage Chair! We understand that some parts of your units stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Chair of the Future Household

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this chair has become a staple for our household as we rely on it and works every time. i have been asked where did i purchase and pointed them to Best Buy no issues since purchased

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for the parents. They both like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value and multi-functional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. A comprehensive massage chair with many functions. Sometimes it can be a little rough and needs to be toned down a bit, but worth it. Has more functions than many massage chairs that cost twice the price and more. Attractive appearance. Set up and haul away packing materials was to be included in delivery but didn't occur.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, best purchase I ever made. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax and Enjoy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little rough initially for me whereas my wife thought it was just perfect; however I quickly got adjusted to it and it is officially part of my end of day routine to fully relax. Has enough settings for anyone to be able to enjoy and set up took all of 15 minutes as all we had to do was take it out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the higher priced models. I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Money on Massage therapy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair, I had sciatic and shoulder pain for the last year and I'm finally starting to feel relief. I use this chair every night before bed. My only complaint is I wish the heating was a little more intense, it takes awhile to warm up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT MASSAGING CHAIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Use it daily. Especially with my wife and kids.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Message Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awesome. I use it a few times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great chair and fir the price it was worth it

    I would recommend this to a friend