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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,678 reviews
  • Rated 5 out of 5 stars

    Save Money on Massage therapy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair, I had sciatic and shoulder pain for the last year and I'm finally starting to feel relief. I use this chair every night before bed. My only complaint is I wish the heating was a little more intense, it takes awhile to warm up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value and multi-functional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value. A comprehensive massage chair with many functions. Sometimes it can be a little rough and needs to be toned down a bit, but worth it. Has more functions than many massage chairs that cost twice the price and more. Attractive appearance. Set up and haul away packing materials was to be included in delivery but didn't occur.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, best purchase I ever made. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax and Enjoy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little rough initially for me whereas my wife thought it was just perfect; however I quickly got adjusted to it and it is officially part of my end of day routine to fully relax. Has enough settings for anyone to be able to enjoy and set up took all of 15 minutes as all we had to do was take it out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is the Best, relaxes me to the max!!! Worth every penny!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 2D Zero Gravity Full Body Massage Chair is providing you with maximum relaxation and that you find it worth every penny. Your satisfaction is important to us, and we appreciate your positive review. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the higher priced models. I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Value for money. My family loved it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 2D Zero Gravity Full Body Massage Chair is a great purchase and offers excellent value for money. It's wonderful to know that your family loves it. If you have any further questions or need assistance, feel free to reach out. Enjoy the relaxation! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice massager

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a good job a little hard on the butt area. I had to put a pillow down there, but I like it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CynthiaIS! Thank you for your feedback on the Insignia™ 2D Zero Gravity Full Body Massage Chair! We're glad to hear that you like it overall. We appreciate your note about the firmness in the butt area and your creative solution with the pillow. Your insights are valuable and will be shared with our product team. If you have any other comments or need assistance, feel free to reach out. Enjoy your massages! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-2d-zero-gravity-full-body-massage-chair-black-with-silver-trim/6405497.p?skuId=6405497 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest investment I ever made i for the black Friday deal. I honestly don't think it's worth full price just bc you can't really control the pressure of the shiatsu balls and the calf is just pressure wish it had the shiatsu balls aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair if you buy it on sale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthy $1,000 investment on sale. This chair goes on sale all the time so don’t pay more than that. My office has a much more expensive brand and this one is almost on par. I use it daily to help with my neck and back pain.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Message Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is awesome. I use it a few times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT MASSAGING CHAIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Use it daily. Especially with my wife and kids.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great chair and fir the price it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome! Great first massage chair!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice & comfort! Love the full recline setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend this chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good chair, it is a little short on the neck massage as most people say, but we've used it for 2 months now and it works great, it does have an adjustment for the neck height, just so some know. But its still a great massage chair

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair, great value, deal of the day purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds every expectation. A great value. Fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent massage chair Very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for tall people pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 6'5 wide bodied 270lb for reference and it works pretty good for me! It struggles to get to my neck unless I slouch some and have my legs either out or knees bent(calves out slightly) but still a great chair and I was satisfied that I fit.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    Good chair to buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good chair. The only thing is the hand part of the massage is okay not really does much. The back and foot massage is really good. It's worth the price.

    I would recommend this to a friend