Customer Ratings & Reviews

I have had the chair for 2 months now and really really like (maybe love?) it. Trial and error is the best recommendation for switching through the various modes and pre-set massages. My only critique would be give us an option to disable the remote control from beeping when buttons are pressed

I bought this as a treat for myself and to help with my chronic pain and muscle soreness. It has helped me tremendously. I've used it nearly every day to help loosen up my lower back and spine, and it has been very helpful.

This chair is awesome Best Buy delivered it, set it up in the house, and remove the trash. I only had to connect the remote and power cable. I was skeptical because Insignia is either really great or bad. This chair is great! I always wanted one and have zero regrets.

My husband absolutely loves this. It gets all the areas. He can never find a good massage therapist that ca get deep enough. With this massage chair, it massaged places in his back and it really helps with the incline the chair offers. So satisified with the purchase!

Ordered this for my daughter in law who is battling cancer. Delivery was as promised. They confirmed the night before and called before arriving. The guys were very courteous and professional. They brought chair in and unpacked it for her. Great service and great buy.

That’s a good job a little hard on the butt area. I had to put a pillow down there, but I like it.

It’s a good chair and has room for improvement but worth the money if you purchase it on sale. It would be nice to have adjustments where you could adjust the intensity lower and adjust the intensity of the presets. Massages are limited to 30 minutes.

This chair is the Best, relaxes me to the max!!! Worth every penny!

Really good, but in the relax mode puts to much pressure on the back, and the feet rollers they are always out, thats not cool. Relax mode needs to be soft.

First time ever in a massage chair. I purchased this massage chair based on sale and reviews. Not disappointed at all! I practically use this every night. Helps me relax and wind down before bed. It's very quiet and I'm able to watch TV without having to turn the volume up.

1 year and half later still working fine. Ive seen other reviews and i feel like they overuse it. I don't at first its very stiff but with time it does loosing up and get weaker but still does the job for me.

I love this massage chair and I use this on a weekly basis. Full body massage is the one that I like the most. Neck and Shoulders are my second favorite.. overall its good to have it for those who massage at any time.

Great massage chair. Only complaint is it is very rough around the sacrum area. Almost painful. And paid for setup, but delivery guys just brought it in and left. Best buy did reimburse me for that though.

Great purchase. Value for money. My family loved it.

Amazing chair! Got it on a one day sale and it was the best dear anyone could ask for! Works wonders! Easy to move around with the wheels on the back but very difficult to bring up stairs

Love this chair. I use it every night before I go to bed. I've been falling right to sleep and no more body pain. It took a week or so to get use to the chair. It hurt at first using it everyday but now It makes be fall right to sleep.

Bought this chair for my wife as a early anniversary gift, she absolutely loves it uses the chair every day before going to sleep to help her relax, for us it was a good investment to contribute to our overall health,

I got this chair for my birthday and it’s so heavy it’s still in the dining room where the delivery team left it but everyone loves it my step dad comes over and falls asleep in the My children and neighbors love it easy to use

I’m 6 feet tall and 300 lbs and fit in it just fine. Anyone above 6 feet 2 inches will not get neck and upper shoulders massaged.

5 months from purchase and air bags stop working. Manufacturer Parts and service warranty is useless as several phone support I am being forwarded to mentioned they do not offer home service for the product. Search through internet and you will find the air compressor functionality for this product is common issue. The very bad part when you call support they forward you to several department from best buy to isignia support and then you get forwarded back to bestbuy until you get exhausted talking and waiting for next "next specific support department" for the product.