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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,678 reviews
  • Rated 5 out of 5 stars

    Life Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed massage chairs, but this one sets a new standard! The mobility of the rollers while still giving perfect amount of intensity has broken science! I utilize this chair daily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better suited for a smaller person

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair would work better for a smaller framed person. I am 6 foot tall and the massager did not reach the tops of my shoulders or my neck. The reason I got this was mostly for a neck massage so this chair didn’t meet those needs. Honestly it kind of hurt. My girlfriend is 5 foot nine and it did not reach her neck either and she also thought that it was painful on the upper back. The legs, butt and lower back felt really good though. I think if you are around 5 foot five this chair would be great for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a massage chair for years and have not been disappointed by this purchase. It’s easy to use and very quiet. I like having the multiple pre-made massages built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Message chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love this message chair I bought for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfection. Perfect amount of heat selection of massage types is a extra bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Massage Chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this during deal of the day. And were so happy that we didnt hesitate to order it. it made us relaxed after session.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy But Heavy Handed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurts my shoulder blades. Great for the lower back though. It you're tall you're going to feel cramped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing massage chair! So glad I made this purchase. Excellent fit chair size and massage options. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relaxation at its finest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets you in all the right spots and maybe a spot or two it shouldn’t. The height works great for me but my Boyfriend could use a few extra inches. Overall I’m so glad we got it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is just okay. I've had other massage chair experiences that were better. Of course those chairs weren't 50% off, which was the main draw to buy this one. Seems like all of the settings are pretty much the same, or at least I can't tell the difference. Also not a fan of how low the rollers go. Really only looking for neck, shoulders and back but this chair spends an inordinate amount of time massaging my derriere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    relaxing 20 minutes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my massage chair. Provides a very relaxing 20 minutes. I do have a problem with my DIL wanting to hog the chair when she comes over. I do wish that you could get an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy fory budget

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my mom and she loves it. She says she is in it most every night and I am in as well when I visit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First massage chair ever. Came assembled in crate. It is heavy. Needed help getting it upstairs. Has lots of options. Didn’t know we needed one until I got it. Can’t get the wife off of it. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he loves it! He’s 6’2 and 240 lbs and it accommodates him well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair! Fits me great. I’m 6’ 1 “ 250 lbs and I still have room. They delivered to a room in the basement and took all the cardboard. Very happy. Also got it on a 3 day sale. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome home massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this massage chair was the best gift ive given to my husband!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product! good warranty!I bought one! it has a bit of a problem with the air pump but has been replaced with a new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Do it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! I got it on sale for under 1k and Best Buy brought it to my house and helped me set it up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got on sale and its pretty good but if your short or tall the position are different, takes time to really get comfortable and for it to not hurt.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    300 percent more expensive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why I rated 1 star: 1/ I don’t rate 1 star for a product quality within the first week of using because it not fair for the product itself because the quality will show up in long term performance. 2/ I rated 1 star due to Best Buy showed me that Best Buy doesn’t have any faith on the quality of their own particular product. In this case: this massage chair. The question we have is why I rather pay $2500 item for the same item for same product wat Amazon for $850 after $45 saving? Best Buy is about 300% more expensive. My answer to my case is it carries the Best Buy branding. Please note: Best Buy has been selling Extended Warranty for everything, even when you buy a pencil with Best Buy. However, Best Buy does not offer any Extended Warranty for this extremely marked up item with its own brand. This showed me that Best Best doesn’t have any faith on this product. I have contacted online chatting, called Best Buy Geek Squad to find out about the extended warranty for this massage chai, but no one could answer my question.

    No, I would not recommend this to a friend