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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,678 reviews
  • Rated 3 out of 5 stars

    Be careful if you have back problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the chair is a good bargain if you get it at the Sale price and you are younger and do not have any back problems. If you are older and have any back problems then I would not recommend this chair as the 2D massage types that it has are all to strong and intense. I do have a sensitive back and after I first tried all the programs for about 30 mins my back was hurting for 2 weeks. I ended up returning after 2 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia - Zero Gravity Full Body Massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a deal of the day! The 20 min message is perfect. Superb relaxing. Too excited and used it over an hour the first day, that was too much, but once a day or every other day for 20 is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Massage Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair! Only thing I don’t like is that I wish I could turn down the intensity sometimes. The heat feature is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for back and foot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use. But very expensive . Like all functions but the neck area is not massaging as it supposed to be .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wishing I had it a long time ago.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my chair! I have chronic lower back pain from years of pushing and pulling patients. This chair truly gives me great relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2D insignia massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it relaxes your body! Scared to do body massage outside due to CoVid but now with this portable massager you feel safe enjoying relaxation as the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far very Amazing chair!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on Deal of the Day $999. I have back and feet problems and so far on day two this chair is very amazing. Its got wheels so easy to move by myself and im a small person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Massage Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a new massage chair after some short malfunction but best buy replaced it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product chair is perfect for getting in a quick adjustment! I have lower back issues and I absolutely love this chair. highly recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely excited based on reviews. Was I ever so wrong! I throughly enjoy my feet massaged or any part of back side. This chair has caused more pain than pleasure. The foot rollers are terrible positioning as if youre stepping on marbles and no adjust avail, the air pressure cuts off circulation even on lightest setting. The rollers on back are good, til it hits lower back/hip area and they are so stout I had to jump up and again no way to adjust pressure. No I am not a skin & bone body type and not overweight either. Worst chair ive sat in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works well so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a couple months and so far it works well. The first one we got had some issue so the foot massager didn't work but Best Buy exchanged it for us without any problem. Overall works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Wind Down Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair works great and easy to control. There is no assembly needed, just plug up and start using. My only concern is that I'm 6'3 and a little to tall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your hard earned dollars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bliss to use. Very good quality for the price. Goes on sale quite a lot. Grabbed mine for $1000. Best in class at this price. Best purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Bought for my husband but I love it too. So many options to do. It really works. It also lays back like a recliner. Love love love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this. It's exceeded my expectations and I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for his birthday. He absolutely loves it and everyone that comes over has to try it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massage chair!! I really works!! And no assembly required!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is worth the money only thing is it has a tendency to be rough on the backside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. We love it! The only reason I gave 4 stars instead of 5 is that in some places the rollers are a little too hard against my bones which can be uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever loving everytime I used it COULDNT be more proud

    I would recommend this to a friend