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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,678 reviews
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. I got two of these for family members & both of them get used daily. Looks good and works well. It’s been a hit with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage for the price…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect right out of the box! Been wanting a massage chair and glad to find this at a good price. Love the looks, display remote and auto-set functions - just sit, pick and relax…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxation!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! 22 minutes of relation if you do a pre-programmed session. Use the manual setting to work on a specific area. You can choose the speed and type of massage you receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot is convenient because it comes already reash to install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good massage chair, if you're lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair itself is nice and should be considered top value for the money — if the pump hadn’t stopped working immediately after one year (just after the warranty expired), despite being used dozen times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it a 4 star because directions were lacking but it does exactly what it should once you figure out all the ins and outs of the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Sit in it daily, mostly nightly. Had dramatically reduced upper shoulder pain / tension from sitting at a desk working on a computer for far too many hours daily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfy chair for smaller built person. The rollers roll with too much pressure. The lowest pressure setting on the arms and the legs are extremely tight. The intensity of the roller for the back and buttocks is very uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tanisia,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 2D Zero Gravity Full Body Massage Chair - brown with silver trime. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great choice...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally whats expected..but, is a tad ruff. Takes some gettingnuse too, butnotherwise, I use it daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a good chair when it is 50% off.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. There are better massage chairs out there with more features and functions. But, for the price I paid $1250. I am not going to complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this one when it was on sales, and very good value. the function is simple, but is with every function that I am looking for. it doesn't use up too much space also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No install needed, just plug in and enjoy the great experience of relaxation at home. Super happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps to relax muscles. We enjoy this chair after a hard days work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Massage Chair for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has many functions for the price. It can massage the whole body. It is a little hard to get in and out of but worth it once you do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it but so far works really well only thing missing is rolling massage in calf leg muscles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full body massage chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time with no problems. Whole family has been using the chair, and everyone loves how there different modes to choose from. One of the best puchases I've made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this chair. Good pressure in the areas you want. Easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best chair!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth all the money! Would definitely recommend! Parents love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use. Has the ability to be programmed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very very happy to have this massage chair because the reduce my back pain.

    I would recommend this to a friend