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Customer Ratings & Reviews

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$799.99
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Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,681 reviews
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair that gives an excellent massage, except it doesn't get the back of my thighs. It came fully assembled, just needed to plug and go.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy if you can't bring this chair upstairs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-star for the chair. 2-star for Bestbuy delivery service. We relied on Bestbuy's free delivery description when we ordered this chair. It states as follows: "We'll deliver your item and put it in the room of your choice. If there are more than 3 floors to climb and no functioning elevator, or there's a risk of damaging walls, we'll be able to offer doorstep drop-off only. Yardbird furniture and massage chairs will be setup and ready to use upon delivery." A reasonable person would read the description that Bestbuy would deliver it to a second floor. If you have a 2-story house and plan to have it delivered to a room in your second floor, DO NOT order from Bestbuy. This chair weighs nearly 300 lbs and Bestbuy delivery people (2 of them came) refused to bring the chair upstairs for us.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 2D Zero Gravity Full Body Massage Chair! We understand that you're having issues when the unit was delivered. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Relaxing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant tell you all od the featuresa because everytime i get in it i fall asleep!! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is Amazing….. I Absolutely Love it… I highly recommend this Massage Chair…. It is technology friendly for those of us that are not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super. This is exactly what I wanted to buy. It really helps my body recover from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Helps in body pain . Full body massage is good. It has specific location massage too which helps .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best chair!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth all the money! Would definitely recommend! Parents love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very very happy to have this massage chair because the reduce my back pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After work it helps to keep me feeling great for a much needed rest, from a long day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good & bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a little more than the ones see at the mall at the expense of comfort. The cushion & padding could be much better. It can get somewhat painful sometimes & I have a high tolerance. It’s not horrible to have but I don’t find myself getting in it everyday like I thought I would. I would suggest trying one more expensive because this one just isn’t what i was hoping for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved the chair it the beginning its kind of rough, but you get comfortable on the next 20 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back was just to rough on my back bruised me. Put a pad over it an was better. Good luck seems to be made nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Peace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. (Minimal) Well Packaged The chair gives a Total Body Massage I am enjoying this product Beyond Satisfying Results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use. Has the ability to be programmed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent working product so far. Easy set up once I got it thru the narrow doorway. Wish an extended warranty was available, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair with good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. We all like this. Good design, convenient massage settings. I use it everyday. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair is my favorite purchase I have ever made. I keeps me relaxed and loose. Before the chair, my back was always tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relaxing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my husband. Have only had it a week but he LOVES coming home from a long day of work and relaxing in his chair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic chari!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic chair! 2 years old and still works purpose

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Bargain chair: hopefully works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. No damage to box. Too big to find a space yet.

    I would recommend this to a friend