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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,678 reviews
  • Rated 5 out of 5 stars

    Relaxing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant tell you all od the featuresa because everytime i get in it i fall asleep!! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Pod

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but a bear to move around. The only drawback is the remote is not back lit. I can also be a little rough on the lower back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lower rating due to price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for people who work everyday. Once or twice a week is plenty for me to feel great. I got this chair on sale and would not have bought at full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I was looking for in a massage chair. One small inconvenience is the length adjustment is on a spring which requires the user to push down and hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super. This is exactly what I wanted to buy. It really helps my body recover from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair that gives an excellent massage, except it doesn't get the back of my thighs. It came fully assembled, just needed to plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After work it helps to keep me feeling great for a much needed rest, from a long day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic chari!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic chair! 2 years old and still works purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, would recommend for a reasonable cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably not the best massage chair, but got this when it was half off for my mother who has rheumatoid arthritis and she really likes it. She uses it all the time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy if you can't bring this chair upstairs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4-star for the chair. 2-star for Bestbuy delivery service. We relied on Bestbuy's free delivery description when we ordered this chair. It states as follows: "We'll deliver your item and put it in the room of your choice. If there are more than 3 floors to climb and no functioning elevator, or there's a risk of damaging walls, we'll be able to offer doorstep drop-off only. Yardbird furniture and massage chairs will be setup and ready to use upon delivery." A reasonable person would read the description that Bestbuy would deliver it to a second floor. If you have a 2-story house and plan to have it delivered to a room in your second floor, DO NOT order from Bestbuy. This chair weighs nearly 300 lbs and Bestbuy delivery people (2 of them came) refused to bring the chair upstairs for us.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 2D Zero Gravity Full Body Massage Chair! We understand that you're having issues when the unit was delivered. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my chair and the heating options I use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This chair is my new best friend...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome.....I...cannot say enough good things about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Helps in body pain . Full body massage is good. It has specific location massage too which helps .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lot of features, works good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good options but sometimes it doesn't work at the right spots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is Amazing….. I Absolutely Love it… I highly recommend this Massage Chair…. It is technology friendly for those of us that are not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved the chair it the beginning its kind of rough, but you get comfortable on the next 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to buy. Easy to use and full body massage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recliners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent money's worth after long stressful day, cool

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good & bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a little more than the ones see at the mall at the expense of comfort. The cushion & padding could be much better. It can get somewhat painful sometimes & I have a high tolerance. It’s not horrible to have but I don’t find myself getting in it everyday like I thought I would. I would suggest trying one more expensive because this one just isn’t what i was hoping for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Peace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. (Minimal) Well Packaged The chair gives a Total Body Massage I am enjoying this product Beyond Satisfying Results

    I would recommend this to a friend