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Customer Ratings & Reviews

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$799.99
Save $1,700
Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,678 reviews
  • Rated 5 out of 5 stars

    Great Massage chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money…when on sale or is deal of the day! $899.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST DEAL EVER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product. My wife love it because I gave it to her as a birthday present..Very reliable and wonderful thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase present for myself at a reasonable price if you catch it on sale. Only 1 comment I wish control buttons lit up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this chair. It was one of his Christmas gifts, and he uses the chair daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cushion pads needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, caught it on the deal of the day. Need some cushion pads for the back massage to come with the chair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great chair been using it for a month now. Just wish it was a little bit stronger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chair and remote lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair and use it 2-3 times per day. It would great if the letter were able to illuminate. This would be helpful in dark areas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KLH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair and how it works. One thing would be nice if it sat up a little more for the ease of getting in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re loving our massage chair. It works great. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cant describe how this has change my family's life and mine. Back pain doesn't exists in this house anymore! A must own

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 3 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best massage chair ever the best purchase

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair was HUGE and took way too much space! Plus, it actually was painful to my lower back. Was not impressed with the inflation pockets either. This product just wasn’t for me! I returned the chair and let me tell you, I didn’t think the wheels would make it to the truck when they picked it up! I have seen better rollers on toys! It was easy to set up!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Would definitely buy again. Only thing is would like different is if the buttons had a back light option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Would be better if it had more emphasis on the neck region

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the perfect chair - that has now replaced my expensive massage monthly subscription - I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relax take it easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice to have at home. Relaxing and a lot of massage options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not so great. To get intense pressure make sure to recline it all the way. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great! Was Scheduled for noon - 4:00 pm and they called ahead and let me know they would be there at 3:30. Showed up at 3:35

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Broken right after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product worked great for 1 year and 3 months when it suddenly stopped working. the controller made none stop beeping and flash; the electric cable connecting the chair made weird noise, as if it tried to start the machine. I checked: warranty expired. I dont know how much it cost. what a waste.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Johnny,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 2D Zero Gravity Full Body Massage Chair - Black with silver trim. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great i really enjoyed the way it puts pressure on my back

    I would recommend this to a friend