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Customer Ratings & Reviews

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$799.99
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Customer reviews

Rating 4.5 out of 5 stars with 1681 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,681 reviews
  • Rated 3 out of 5 stars

    Do your research

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s meant to do. If you like a very deep, hard massage then this is the chair for you. But, If you want a more gentle massage, then this is not for you. Even on the softest settings it is very very hard on your feet. When In the natural massage position or zero gravity massage positions it is WAY TOO HARD for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great chair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great i really enjoyed the way it puts pressure on my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Body massager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best massage recliner I've ever had would recommend it to friends and family and they will not regret it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair, relax my body before I go to bed. The heating option is a plus. Love the message in my legs and arms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice to be able to customize your massage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little time to figure out which features feel best for your body, but once you do it’s perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Massage Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This massage chair was a great purchase over black friday! It does a great job to give a total body massage.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Broken right after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product worked great for 1 year and 3 months when it suddenly stopped working. the controller made none stop beeping and flash; the electric cable connecting the chair made weird noise, as if it tried to start the machine. I checked: warranty expired. I dont know how much it cost. what a waste.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Johnny,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 2D Zero Gravity Full Body Massage Chair - Black with silver trim. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best investments I’ve ever made for the money . Good massage chair with plenty of options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice massage chair.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool chair. Like everything, but the foot massage is a bit tight for me. Still love it. And got it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice chair. Sometimes if I'm really sore its a little intense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and sales rep was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales Rep was great my wife and I used the chair every day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Message Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, foot rollers are pretty hard. Machine is very loud when running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chair. It does take some getting used to some of the settings. Some of them hurt at first.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good massage chair, if you're lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair itself is nice and should be considered top value for the money — if the pump hadn’t stopped working immediately after one year (just after the warranty expired), despite being used dozen times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but it’s a little hard on my lower back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair. It helps a lot with my lower back pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great discount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish the hands would have rollers too. But overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic chair! I have chronic pain! This helps a lot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relaxing Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chair. The foot part hurts so I don’t use that part. Everything else is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best message chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price just right. Beautiful design and material.

    I would recommend this to a friend