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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,678 reviews
  • Rated 5 out of 5 stars

    Best price value massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this chair, waited long time for this deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to use out of box. Easy to use and move inside the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor service they have to come 2 time bad ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad service they have to come to install 2 time , protect is not that great I call the cistern service no help

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, BishnuD. We're sorry to hear about the installation issues and the difficulty you had with customer service. Your experience is not what we aim for, and your feedback will be shared with our service and product teams to help improve future support. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for good product. Recommend to all my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chair, strong lumbar, helps with my back pain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but difficilt to get settings you want. Cant figure it all out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friend called it a death trap lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time to get use to it but it will be relaxing in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. Good zero gravity massage. You will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Chair Evert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best massage chair ever! Get really hits all the spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Does what it should. No comPlaints. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. My family enjoys it. Not bad for what it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Zero Gravity Full Body Massage Chair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is okay but it's also a little painful. The foot rollers are uncomfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a petite user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as strong as I would like . But it’s a good size

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very intense and effective. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad. Hurts at first. Kinda does help with pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good. But they raised the price…….!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend the price reduction is to buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice prices and easy to use. quality average, but I liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and love the color scheme. my wife loves it also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys damaged my wall, but the product is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failing boards, motors, NO Warranty Support

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    few months into purchase and E1,E2 errors and per the manual these are board and motor failures. We don't even use this chair on a daily basis and used only 20 mins at a time. Biggest failure is Insignia and BestBuy not providing any warranty support. After 3 weeks of contacting support, emails, phone calls and emailing information they requested there has been NO follow up or scheduled service as of 9/15. Best Buy/Insignia does not stand behind their warranty so for me this is a Worst Buy.

    No, I would not recommend this to a friend