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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 7008 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the 3' 3.5mm Audio Cable's sound quality and compatibility. Many appreciate the cable length and find it to be a good value for the price. Positive feedback also highlights its ease of use. A small number of customers mentioned issues with static, but this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 7,008 reviews
  • Rated 1 out of 5 stars

    It was cheap, get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ends doesn't make the best connection, so I speaker will cut out now and again. I have reversed it with slightly better results, so I must also have a bad receptacle. but the cord still doesn't work like it should.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for posting this honest review of the 3.5mm Audio Cable. Please remember that one of the advantages of Insignia Products is the one year warranty that covers your device. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable worked once then it wouldn’t fully go into my headphones. Once I got back from trip I tried with a different chord and it worked fine. This chord was not a good buy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time to leave a review of the 3.5 mm audio cable. I do apologize for the inconvenience. Please contact us to be able to check all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worked for a few days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to use in my car so I can listen to music. But a couple of days in t started to make a constant static noise that just got worse. Not too thrilled with them

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Elena,

      I'm sorry to read that you had issues with your audio cable. We really care about this issue and we want to try to help you out with this. Please contact us to review this situation.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one didnt work & the 15 days expired so its basically junk now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disc player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAYBE A GOOD PRODUCT, BUT IT WAS NOT THE CABLE CONNECTOR FOR DISC PLAYER. WHY WOULD THEY NOT PUT THE CORRECT ADAPTER IN WITH THE DISC PLAYER

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the flat cord was what I was looking for...unfortunately I compromised the performance for the look as the aux cord only worked for about week and a half. I will be returning this item for refund.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear that the auxiliary cable you purchased broke and is no longer working as expected. Thank you for this feedback as we strive on it, to constantly improve our products. Fortunately in the event your device does not perform as expected, you can always take advantage of Best Buy's 14 day no hassle Return/Exchange policy. In addition, Geek Squad in your local Best Buy will support the cable for the duration of the Manufacturer Warranty. I wish you nothing but the best! Daniel T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works just as expected but it didn’t even last a month before it just stopped working! the plug in piece started to pop out of place so the sound would no longer play.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am sorry to read that you are having issues one month after purchase. Please contact us to guide you to apply the warranty of the cable.

      1-877-467-4289 from 8am to 12pm CT to assist you.

      -Grace Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working in 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started crackling and only have sound coming out of the left side after a week. Maybe I got a bad one but I returned it for another and we'll see what happens. I usually have good luck with insignia products though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend to use in car with a CD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord stopped working with the CD player also purchased at Best Buy in approximately 3 weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An associate told me that was a good one but it doesn't work. I believed her and threw away the box. I was travelling and I needed and now i have a piece of garbage that I paid for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in the audio cable. I purchased it to connect and iPhone to a sonos speaker to use in vacation and it was a total bust. No music during the holidays. I am bring it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work well with apple adapter for car

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good I'm returning. You can hardly hear the sound when using in car which is why I purchased.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Lainey,

      We appreciate your feedback. It helps us to improve the quality of our products.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very cheap

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew from the get go that the wire was cheap but at the same time I excepted some quality thing broke pretty quick had it less than a month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy, the picture is a Flat wire Aux cord and what I received was a circular cord. Then was told well that’s the correct code, we’ll broham it’s not the same as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't hear from iPad to Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear some sound from my iPad, however most of it is very fuzzy and I can't hear any words clearly. Maybe it's the headphones, but I am not sure and the salesperson told me this one should work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely does not work as advertised.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquired to enable smart phone audio to play through mini Stereo speakers. While it worked in store, it does not work on my Stereo system.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 3' 3.5mm Audio Cable! I know how frustrating is that your cable is not properly working with your stereo. We would love to assist you further so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for the first day I used in my vehicle. Didn’t work anymore after that. Terrible quality product. Why Best Buy sells them is beyond me.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Rodrigo!

      Thank you for your review about our 3.5mm Audio Cable! We understand that a new product is an exciting purchase to just be ruined by a malfunction. Please let us assist you further by contacting us at the link below

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable did not last the trip from SLC to Elko. Wire broke inside. Threw it away.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia - 3' 3.5mm Audio Cable - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not compatible with iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend for use with my iPhone to listen to music in my car it doesn’t fit and thank you for reminding me to return it to Best Buy !

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mork,

      Thank you for taking the time to leave your review on this 3.5mm audio cable. We truly appreciate your comments. We know how important this is for you to be able to listen to music. Being as this cable did not work for you, it is concerning since other customers claim to use this perfectly with their iPhones. We kindly encourage you to contact our team so we can look into this for you and provide you with a resolution.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very bad.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to bend. almost too quick. Starts to do audio popping around 10 or so minutes of use. Not worth even buying for temporary use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Collin, Thanks for taking the time to review our 3.5mm Audio Cable, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

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