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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1364 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the 3.5 Cu. Ft. Garage-Ready Chest Freezer, particularly its perfect size, impressive capacity, and overall performance. Many appreciate its quiet operation and reliable temperature control. However, some customers have noted issues with the absence of interior lighting and a few instances of damage upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,364 of 1,364 reviews
  • Rated 1 out of 5 stars

    Broken after one month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like other othero one star review, mine stopped working after one month of purchase. Power light is on but it is not cooling.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 3.5 Cu. Ft. Garage Ready Chest Freezer - White. I know that this could be an unfortunate situation that Power light is on but it is not cooling, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst buy In years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 3-4 months ruined about $500-$700 worth of food and meat

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RussellN,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working in 3 months and I lost my breast milk

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 3.5 Cu. Ft. Garage Ready Chest Freezer! We know how frustrating is that your unit stopped working and you've lost ,your breast milk. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for less than one year and it stopped . Not good

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kimo,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 3.5 Cu. Ft. Garage-Ready Chest Freezer - White (NS-CZ35WH3). I'm sorry the product did not last longer than expected. When designing our products, we try to balance durability and affordability, but sometimes products fail sooner than we’d like. If you need further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia