Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service, they come to the shop but 7:00 am in the morning without notice
No, I would not recommend this to a friendsad machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agitator didn't agitate very much. It sounded like it was tired
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bad choice! Worse ever! Loud and inconvenient! It’s true when they say cheap is expensive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the loading washer. I am sorry to read that the unit is not working properly. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use, Size
Insignia High Efficiency 12 Cycle top-loading wash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied, for the price, very efficient, doesn't take too much space, ease to operate.
I would recommend this to a friend do not buy this washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.started making horrible noises and shacking violently after one week and returned
No, I would not recommend this to a friendZERO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible wait time, this is taking forever and a day to be shipped, zero stars
No, I would not recommend this to a friendRidiculous
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t do it! They have repair paperless that don’t know how to install washing machines
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your feedback.
1. Could you please advise what happened on this unit?
*Here is the link for the User Guide:
https://files.bbystatic.com/eAHq%2FO0%2FsGfSp%2FdGkABy2Q%3D%3D/User%2Bguide
2. If possible, could you please provide the Serial Number of the unit?
*It is located on a white label on the back side close to the hot water. It is a bar code and a string of numbers.
Thanks in advance.
Mechanic issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has issues that are hard to repair and get fixed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Washer. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Noise level
Very efficient and Just what was needed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter needed a washer and dryer for her apartment and she chose this brand. At first I was skeptical but I purchased them anyway. J must say that we are very pleased with the performance of this appliance. She really appreciates the quality, the quietness (compared to my Samsung washer and dryer), and the time it takes to cycle through a load of clothes.
I would recommend this to a friend broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not wash or spin. Smells like wires are burning.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Noise level, Size
So far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it for a short time, however, so far I love this washer. It's efficient, quiet, and cleans laundry better than the full size I replaced with this one. It fits perfectly in my small laundry space, and does the job of most full size washers.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Price
New Insignia Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Great price. Easy to operate, Quiet, Smooth contour look. I do like the large capacity metal tub inside. Very roomy. Will purchase this brand again and will recommend to friends and family.
I would recommend this to a friend - Cons mentioned:Lid quality
washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well. I don't like that the lid locks. It makes adding fabric softener, etc. difficult
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer because it was the only one that fit down my narrow stairway. (large appliance makers; there are still MANY old homes that won't accommodate HUGE appliances!) That being said, this washer has been great so far! Pretty large capacity for a smaller washer, and very user-friendly settings & controls. The only slight drawback is that there's a bit of a water-hammer issue, (which prompted me to install a water arrestor) but I think that's common with newer high efficiency washers. Overall quite happy with this machine.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Size
Seems like a good value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smaller size washer to fit down narrow stair way. It runs pretty quietly and is easy to use. Have had no problems with it. Time will tell as to reliability.
I would recommend this to a friend - Pros mentioned:Size
Perfect for my space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a few try’s to find this perfect washer/dryer for my condo. This was is a bit smaller measurements to fit in my tight space. It’s perfect!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Totaly recomended!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good washing machine in relation to the cost of the benefit is the best, recommended
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best washing machines ..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine works well for me..And it clean the clothes really well. I love it..
I would recommend this to a friend - Pros mentioned:Cleaning performance
Happy customer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. My clothes come out clean. I recommend this product if you are on a strict budget.
I would recommend this to a friend - Pros mentioned:Ease of use
Insignia Clothes Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great brand. Good value for money. Straightforward, easy to use. Highly recommended.
I would recommend this to a friend