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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2322 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, attractive price point, and ease of use. The size and capacity of the washer are also well-received. However, some customers have expressed concerns regarding the spin cycle, reliability, and the perceived quality of the lid.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,322 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine, so many different wash options, good size tub for larger loads, runs so quite you barely realize that it’s on!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washing machine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much bigger than I thought. Love the washer! Big load and water level only on medium.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, super reliable, and easy to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quiet machine I wish that the manual was clearer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little washing machine! I went with this machine because I didn’t have a lot of space to work with. I highly recommend this machine if you like top loaders and if you’re lacking sufficient space. I never fill my washing machine up all the way so the drum size was also a perfect fit for my needs. I’ve had it for about a month and have not had any issues with it. Love that it has the agitator!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model because it was the only one that would fit in our narrow opening. It's plenty big enough and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. Very easy to use. Doesn’t take much space. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just love this washing machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so stinkin' happy with this washer. It does what it's supposed to do - it's reasonably quiet - love love love the eco quick wash -(which is what i use most of the time anyway). It uses a minimum water (which is what i was shooting for). It's basic - it washes clothes, spins them out and does a good job of it! All in all this is a terrific buy for a basic washing machine. And it holds a lot - more than I thought it would. Yes, the lid is plastic but the lid does not wash my clothes so that point is moot! Love my new washer (and I had a very $$$$ Speed Queen before)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quality and Value, The Best of Both

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working beautifully, and meets the needs of my lifestyle

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, wish is accommodated short clients have to get step stool to get to bottom.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, very quiet. Has an express wash. Works efficiently and It's a phenomenal product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started off great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer machine is amazing because it can sense how much laundry u have to give the right amount of water My only downfall was i paid for them to haul away the old machine, they didnt and lie about doing it. When i rescheduled for them to come out again they went to the wrong house. This experience with bestbuy at the end of it all wasnt that good

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're glad to hear that you're impressed with the washer's ability to sense the right amount of water for your laundry. However, we're very sorry to hear about the issues you experienced with the haul-away service. This is not the level of service we strive to provide, and we apologize for the inconvenience caused. We appreciate your feedback and will work to improve our services. If there's anything we can do to assist you further, please don't hesitate to reach out to our customer service team. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my new washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Fits in the space perfectly and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washingmachine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and staff loaded it in my Jeep. A no hastle purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase of my washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product that I bought the washing machine is amazing works very well Best Buy was amazing as well works with their customers patient and kind I am so pleased with the washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia 3.7 cu. ft. High Efficiency washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for over one month. I do like the way it operates. Very quiet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far, ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 2nd washer in a week..so Ill give 3 stars for now. 1st one essentially "ate" a sheet..sucked it under the agitator base and was totally unable to get the sheet out so Best Buy sent a replacement because we don't know what, if any, damage was caused. Everything was quick and no complaints about them or delivery. But, will see if this one does the same. It also has very long wash cycles..did towels on the towels option and was literally over an hour...wont make that mistake again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Affordable and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and efficient. Am very satisfied that I purchased through best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 3.7 Cu Ft High Efficiency 12 Cycle Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item over the internet and had no real idea what it looked like. After the delivery guys left, I threw in a load of wash. When I went to empty it, I realized that I could not reach the bottom of washer to remove the wash. Luckily I had a step stool handy. Being 5'2' made a big difference with the depth of the washer. Back to the review. The 2 delivery guys were great and had no problem bringing the washer to the basement and setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed ...it works perfectly find not like the old one i had

    I would recommend this to a friend