Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Lovely
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine works fantastic . Especially for the price . I know people keep making mention of the plastic lid .. saying it may break quickly . I don't have the same feelings. I feel like as long as you aren't jumping on it. It will certainly last .it's light ..quick and efficient .
I would recommend this to a friendLove my washer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this washing machine. The team was very friendly and helpful installing it in my house!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, user705863! We're delighted to hear that you're very happy with your new washing machine. It's wonderful to know that our team was friendly and helpful during the installation process. If you have any further feedback or need assistance, feel free to reach out. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Spin cycle
Slow and loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes over an hour to wash a normal size load of laundry. The basin is very deep and difficult to reach items at the bottom if you’re short or have short arms. It’s also loud, it makes a chugging sound as it agitates. I wish I knew the wash time was drastically longer than other machines, I would spent more and purchased a faster model. The best part of the purchase was the ease of having the washer delivered
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marianne,
We appreciate your feedback about this product. Hearing your feedback is really important to us so we will know how to improve the quality and efficiency of this washer. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price
Awesome washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EVERYTHING YOU WOULD EXPECT IN A WASHER!! Great Value!!!
I would recommend this to a friend - Pros mentioned:Price
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine for the price! Awesome delivery. Came in its shipping carton.
I would recommend this to a friend Loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes loud noise when spinning out water could be less noisy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We appreciate your honesty and are sorry to hear that the noise level during the spin cycle has been an issue for you.
Your feedback is important to us, and we'll take it into consideration as we work to improve our products. If you need any assistance or have any questions, please don't hesitate to reach out to our customer support team.
Thank you for choosing Insignia! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Nice White Washer that fits in nicely with my drye
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I received would not start. It was returned and a week later the second one arrive and it works perfectly. I really like the ability to wash small loads quickly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your experience with the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're sorry to hear about the initial issue, but we're glad the replacement is working perfectly for you. It's great to know that you appreciate the ability to wash small loads quickly. If you have any other feedback or need further assistance, please don't hesitate to reach out. Enjoy your new washer! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Size
Perfect for me!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for something smaller that would do the job for 2. Works like a charm.
I would recommend this to a friend Insignia 3.7 cu ft top loading washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good washer. Works as it should. It's just a little difficult to reach the bottom of the drum. It's pretty tall. I'm 5'4", and I have to use a coat hanger to fish for socks.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issues works great super washes great
I would recommend this to a friend - Cons mentioned:Spin cycle
Takes forever even in Quick Wash Mode.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spin cycle on Normal can take half an hour. Takes forever for a load even when set to Quick Wash. I would not purchase again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about your Insignia 3.7 Cu. Ft. High Efficiency Top-Loading Washer. I’m sorry to hear that you’re experiencing longer wash times than expected, even in Quick Wash mode.
While Quick Wash is designed to help save time, the duration can vary based on load size, fabric type, and the selected cycle options. The spin cycle duration can also be influenced by the settings, as it aims to effectively remove moisture for optimal drying.
Your experience is valuable to us, and I encourage you to reach out to our support team if you have any questions or need further assistance. We're here to help and want to ensure you get the best performance from your washer.
Thank you again for your feedback, and I hope we can assist you further.
- Pros mentioned:Ease of use
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy-to-use, can do big loads. Great for a small room.
I would recommend this to a friend - Pros mentioned:Noise level
Excellent machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for low price very quiet and washes like a champ
I would recommend this to a friend Dan k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendPurchased a dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My appliance, which was a washer was delivered in good condition ands installed. The associates were very professional and friendly. They did an outstanding job.
I would recommend this to a friendEaster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the water level are fairly even with the amount of clothes that you wash and fills up almost to the top on a large. Work well and clothes come out clean.
No, I would not recommend this to a friend- Pros mentioned:Price
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer,great price,I have no complaints at all.
I would recommend this to a friend - Pros mentioned:Size
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Great for large loads. Sort of quiet.
I would recommend this to a friend Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer, it's exactly what I was looking for.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that it meets your expectations and is exactly what you were looking for. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any further feedback or need assistance, please don't hesitate to reach out. Enjoy your new washer! Ivy | Insignia Support
Good Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect washer and so compact! It gets the job done.
I would recommend this to a friend