Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2322 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its cleaning performance, quiet operation, attractive price point, and ease of use. The size and capacity of the washer are also well-received. However, some customers have expressed concerns regarding the spin cycle, reliability, and the perceived quality of the lid.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,322 reviews
  • Rated 5 out of 5 stars

    Worth the purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and cleans my nasty work clothes. Plus the cycle is runs pretty quick. Happy with purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the worst piece of junk I have ever owned. I am on my second insignia washer because they replaced it instead of repairing it, same model and same problem both times. It makes terrible noises. I wish I could play the recording I made of it for you. I paid good money for this thing and I just got junk!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We’re truly sorry to hear about the repeated issues you’ve faced with your Insignia washer. It’s frustrating to deal with the same problem twice, especially after paying good money for a product. We understand how disappointing this must be, and we appreciate your patience. Your feedback is important, and we’ll use it to improve our products and services. If there’s anything else we can do to assist you, please let us know. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent unit. It's can be a lil loud on the agitation cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap washer that does what it needs too. Dont push it hard.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Your Clothes will be Soaked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will work for about 2 years then spin cycle stops working. Drain and Spin option also does a rinse cycle for some reason. Do not recommend what so ever.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear about the issues you've experienced with the spin cycle and the Drain and Spin option. Your comments are important to us, and we will use them to improve our products. We appreciate you taking the time to share your experience.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    ❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and my mother loved it❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broken since day one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it 0 stars if I could. It's been broken since the day I bought it. It jams mid-cycle every time I use it, forcing me to manually reset it. No fix in the manual. Tech support doesn't know, either. Clothes do not come out fully clean, even when I pre-treat. Save your money - at least if you're buying from the Raleigh, NC location. Unsure if the machine was broken before assembly, or if the local installation team did it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat159674602528 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great All the functions work Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, delivery service, delivery was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was ontime, complete, and courteous. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works really well. Will recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cheap washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little workhorse washer. Gets the job done for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this Washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean my clothes very good or it might just be my cleaning skills lol

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy this piece of junk!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine delivered & installed 11/13. 11/14 on the 4th load the machine dumped the water and flooded our upstairs laundry & hall way and had water pouring out of the light fixtures downstairs. Best Buy refuses to help us so far other offer replacement! Our house is ruined! Having to call our own homeowners ins.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great, affordable washing machine good for a first time buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washing machine its great the quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great. The drum is very deep. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Can wash many different types of loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect addition to my own cant wait to get the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatvalue! Love this machine, gets clothes very clean.

    I would recommend this to a friend