Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Good Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect washer and so compact! It gets the job done.
I would recommend this to a friend- Cons mentioned:Reliability
Garbage. 0 stars.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars. Absolute garbage. Insignia is so bad that the geek squad is begging me to pay for a different brand. I have tried to exchange for a different brand but I am a renter and they want me to have all of my landlords private info on hand and use his credit card to pay for the upgrade. So I say just exchange for same item please. Wel they want my landlord to change his adress on his Best Buy account to the property that I am renting and not his own physical or mailing address. Wow. I have no words. I am floored at the lack of common sense and the robotic way this company simply trusts their computer system to do all of their thinking for them. I heard Best Buy is losing money and may go out of business. Good riddance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PatrickB,
Thank you for taking the time to review our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the automatic water level sensor. Getting familiar with amount of soap, I suggest using liquid. It gets the job done, will see for how long.
I would recommend this to a friendMy kind of washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Exactly what I was looking for. It does make a funny noise. I just load the clothes and turn it on. I then go to the living room and do not hear it in there. It washes and drains good.
I would recommend this to a friendGood, but more explanation about washer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install, had to get plumber, but price taken off. Also, more explanation of high efficiency type of washer would help.
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tub was larger than I would have imagined. I can barely get things from the bottom and I'm 5'4"
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi User171927! Thank you for your feedback on the size of our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer, we appreciate your honesty. We strive to maintain a high quality of service and excellent after sales support for all our customers. Rest assured, our tubs come with a 1 year manufacturer warranty for any issues that may arise. Your satisfaction is our top priority, and we value your input to continually improve our product offerings.
JC | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Good communication
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but the install was not correct . But the phone rep who rescheduled me was very helpful and nice communication very well
I would recommend this to a friendGood washer for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good affordable washer had it since 2020 and has served me excellent the last 4 years!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We’re glad to hear that your Insignia™ Top-Loading Washer has been serving you well for the past four years. It’s great to know that it’s both affordable and reliable. If you have any other feedback or need assistance, feel free to reach out. Happy washing! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia 3.7 Ft washer review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works well. Clothes are clean and it is efficient.
I would recommend this to a friendgreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was the best choice that I have made in a long time, should have gone to Best buy in the beginning. Yeehaw....
I would recommend this to a friendGreat washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Never have any problems with it. Would buy another in future.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for sharing your feedback! We're thrilled to hear that you're enjoying your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that it has been reliable for you. We appreciate your support and look forward to serving you again in the future! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes it, but it's hard for her to get the clothes out of the bottom, and she thinks the water level is too low.
I would recommend this to a friendGreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is right and very simple to install. I Have used it for 2 1/2 months with no problems. I would recommend this product.
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine lid lock is a little sensitive other than that I have no complaints
I would recommend this to a friendGreat Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best Washing machine I have had in a while. Takes large loads and dries them pretty well.
I would recommend this to a friendconsumer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy bug other than that works great!!!!
I would recommend this to a friendGreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great washer, the only regret I have is that it’s a bit big for my area but I’m making it work.
I would recommend this to a friendWasher andDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One Word Awesome!!!!! Its a smaller size but it washes and dries perfectly!
I would recommend this to a friendMr. Taylor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washed my clothes and the machine is perfect. Would not want anything else.
I would recommend this to a friendGreat for the pricr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine for the money! Yes the top is flimsy so be careful but onthe plus side it won’t rust. Pleased with this purchase.
I would recommend this to a friend