Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2280 reviews
(2,280 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Washer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great cost- they are always friendly and make it simple to purchase and conduct delivery! Warranty is a hit as well and they always get things done in a timely manner
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Efficient, quiet, easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nicely surprised by the quality and value. Very good washer and surprisingly quiet . I wanted a low frills version and this suits our home perfectly.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Great for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer and I have been very pleased. It was reasonably priced and does a great job of cleaning my clothes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that you're very happy with your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that it was reasonably priced and is doing a fantastic job of cleaning your clothes.
If you have any other thoughts or need further assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products|
- Pros mentioned:Noise level
Rated 5 out of 5 stars
More than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During the past period I was looking for washer machine and I was hesitant when I found this washing machine, especially since its price is excellent, so I decided to try it. After trying it for a number of months, I found it more than I expected. It is excellent in washing and quiet without any disturbance and provides a number of options such as the type of washing, water temperature and water quantity.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed experience. We're thrilled to hear that the washing machine exceeded your expectations and provided excellent performance. It's great to know that you found it to be quiet and versatile with various options for washing, water temperature, and quantity. Your feedback is valuable and helps us continue to offer quality products at competitive prices.
Keith | Insignia Support
Rated 5 out of 5 stars
Its good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's is good for the price. For being one of the smallest machines out there it fits a lot.
I would recommend this to a friend- Cons mentioned:Reliability
Rated 4 out of 5 stars
Washer won’t go through spin cycle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical with the washer after setting it up seeing it used an ordinary everyday plug. After 3 months of use, there’s already problems and seeking it get it fixed now.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We are sorry to hear about the issues you are facing with the washer after three months of use. We understand your initial skepticism and are committed to ensuring that your concerns are addressed promptly. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter. Keith | Insignia Support
Rated 5 out of 5 stars
Good basic washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to and does it right. Don’t have to worry about high tech parts and fits a full laundry basket.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Small but mighty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and works great. Very easy to operate and does small and large items
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is working great for you and is easy to operate. It's wonderful to know that it handles both small and large items effectively. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Surprised for a smaller machine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase a smaller washer as the larger ones would not have fit through the door down into my basement. Was surprised at how big this smaller washer was inside. I used it a few times and it was great. Thought I would have had to do double loads due to the size difference from my old washer. I love the automatic water level option. Choosing a wash cycle is very user friendly. I use liquid detergent and it works well in the compartment. The only down fall I have experienced was using the fabric softener compartment, it doesn't hold much and when it releases it into the wash it stained my clothes where it fell due to no option to dilute it. I am going to have to wait and pause the rinse and add the softener manually in the future. Otherwise it is a very easy and great machine.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Lid quality
Rated 4 out of 5 stars
Performs as expected.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money. Has minimal settings and suitable for small space. Top lid could have been metal instead of plastic. Otherwise it’s good and easy to hook up.
I would recommend this to a friend - Pros mentioned:Noise level, Price
Rated 5 out of 5 stars
Exceptional Delivery Juan & Edwin, great price on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Juan and edwin bot work exceptional. They utilized their professional skills, time management skill. They were cordial, and I hope on my mext purchae that they get to deliver? The washer dryer had a good price, they wirk good and are quiet. My old set was 20+ years old, so i feel like im moviig on ip lol, buy the ser if you need it, while supplies last.
I would recommend this to a friend - Pros mentioned:Noise level, Price
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for the cheap price. Doing the work just perfectly fine and pretty quit as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the product is performing well and meets your expectations, especially considering its affordable price. Your comments on its quiet operation and effectiveness are greatly appreciated. We value your support and are glad to know you are satisfied with your purchase. Keith | Insignia Support
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value easy to use no confusing user issue. Size fit in my cellar
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MarkC! We're glad the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is meeting your needs and fits well in your cellar. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Never buy expensive or name brands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install Easy to use very satisfied never buy another expensive name brand washer again your just buying the name this is something worth buying
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your kind words! We’re thrilled to hear that you're satisfied with your Insignia washer and found it easy to install and use. We believe that quality shouldn't always come with a high price tag, and it’s great to know that our product has met your expectations. Your feedback is valuable to us, and we hope you continue to enjoy your washer for years to come. If you have any questions or need assistance, feel free to reach out! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great price. So far so good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Lots of features. Great price! Definitely recommend this product!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you're finding it easy to use and appreciate its many features and great price.
If you ever encounter any issues or have further questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Your feedback is valuable and helps us continue to improve our products and services.
Thank you for supporting Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Great Budget Friendly Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Great Price! Needed a budget friendly option after my front loader died. This definitely fills the bill, great machine, delivery & installation was performed flawlessly and they hauled off the old machine! Perfect!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer for great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer broke down in my home that I rent. When my landlord didn’t want to replace it, I chose this washer as it was the most affordable option. I was worried because they say “you get what you pay for” but honestly I’ve been beyond impressed with this washer! it’s seriously so great and exactly what I was looking for. I love the simplicity of it- it doesn’t make washing laundry complicated. Just press and go!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that it has exceeded your expectations and provided a simple, effective solution for your laundry needs. If you ever encounter any issues or need assistance, please don't hesitate to reach out to our customer service team. Your satisfaction is our top priority, and we're here to help. Thank you for choosing Insignia! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mr. Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily my best washer. It not only cleans, it is.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and gets clothes clean. Annoy beat it for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you found our product easy to use and effective in getting clothes clean. Your satisfaction with the price and performance is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Good, not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this machine, but it lasted just two years. A small part (the latch) stopped working, and I had Best Buy come out to try to repair. The repair person was wonderful, and he came twice (first to diagnose and finally to replace the part that malfunctioned). The part did not work, and I had to replace the machine. These machines work well (I have the dryer in this set and it is working just fine). My only recommendation is to purchase warranty, so that if you are covered if anything malfunctions on the machine. I am purchasing a second machine and this time buying a 5 year warranty. As I said, the machine works great. I just need even my minor investment to last longer than two years.
I would recommend this to a friend
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