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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,357 reviews
  • Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer at a great price. Love all the different cycles the washer has. The ECO cycle always you to choose a cycle or choose Auto and the washer choose itself by sensing the amount of cloths and adjusting the water level itself. Also has a self clean cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Lid quality

    Rated 4 out of 5 stars

    Performs as expected.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Has minimal settings and suitable for small space. Top lid could have been metal instead of plastic. Otherwise it’s good and easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Great Budget Friendly Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Great Price! Needed a budget friendly option after my front loader died. This definitely fills the bill, great machine, delivery & installation was performed flawlessly and they hauled off the old machine! Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, great design and great price. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for the price, cleans and easy to use. Bestbuy installed washer and ran through all cycles check for leaks

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and I have been very pleased. It was reasonably priced and does a great job of cleaning my clothes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that you're very happy with your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that it was reasonably priced and is doing a fantastic job of cleaning your clothes.

      If you have any other thoughts or need further assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Never buy expensive or name brands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Easy to use very satisfied never buy another expensive name brand washer again your just buying the name this is something worth buying

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your kind words! We’re thrilled to hear that you're satisfied with your Insignia washer and found it easy to install and use. We believe that quality shouldn't always come with a high price tag, and it’s great to know that our product has met your expectations. Your feedback is valuable to us, and we hope you continue to enjoy your washer for years to come. If you have any questions or need assistance, feel free to reach out! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    economical washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine have bought several for our school district and have no complaints very good machine and great price and quick turnaround for pick up and friendly knowledgeable staff.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect dryer fits like a glove!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was EXACTLY what I needed for a small outside porch space. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the past period I was looking for washer machine and I was hesitant when I found this washing machine, especially since its price is excellent, so I decided to try it. After trying it for a number of months, I found it more than I expected. It is excellent in washing and quiet without any disturbance and provides a number of options such as the type of washing, water temperature and water quantity.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience. We're thrilled to hear that the washing machine exceeded your expectations and provided excellent performance. It's great to know that you found it to be quiet and versatile with various options for washing, water temperature, and quantity. Your feedback is valuable and helps us continue to offer quality products at competitive prices.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Washer? Look no further!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect addition to our home. Perfect size and the washer is extremely roomy for large loads. Dependable. Reliable. It was truly a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to hook up. They delivered to my basement with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the washer,it was very noisy and annonoying sound like a train.i called for service to explain and the tech came over and he explained and took care of the problem.also he explained about the dryer settings which i know how to do.besides that it works fine with no probldms

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Clean clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machine. Washes clothes making them clean...

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Wombat! We're delighted to hear that the Insignia™ High Efficiency Top-Loading Washer is performing quietly and effectively for you. It's great to know that your clothes are coming out clean. Your positive experience is important to us, and we appreciate you sharing it! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent new dryer and washer combo.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The talented folks at best buy made it so simple and time effective. I couldn't have asked for a better price on an efficieng set of washer and dryer. They are quiet and they have smart wash and smart dry technology built in plus they cost very little energy each year. Very glad that I had the courage to go with it and not look back.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're thrilled to hear that you had a positive experience with our team at Best Buy and that you found the washer and dryer combo to be efficient and cost-effective. It's great to know that the smart wash and smart dry technology, along with their quiet operation, have met your expectations. Your satisfaction is important to us, and we're glad you made the decision to go with this set. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for six months now and it has preformed flawlessly. It surprised me how much it holds. Plenty big for a small washer. It just works nothing fancy just does what it’s supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the cheap price. Doing the work just perfectly fine and pretty quit as well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the product is performing well and meets your expectations, especially considering its affordable price. Your comments on its quiet operation and effectiveness are greatly appreciated. We value your support and are glad to know you are satisfied with your purchase. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far , easy to set up and balance the machine . Good price for machine that’s brand new .. a few minor dents and scratches from delivery and getting it inside but nothing serious .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    new washing machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Just purchased a new washing machine from Best Buy and I'm extremely satisfied! The staff was knowledgeable, helpful, and made the buying process seamless. The machine itself is top-notch - quiet, efficient, and gets the job done perfectly. Highly recommend Best Buy for appliance purchases!" 5/5 stars.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AreebaK, for your fantastic review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you're extremely satisfied with both the product and the service you received. Your positive feedback is greatly appreciated and helps us continue to provide excellent appliances and customer experiences. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and works great. Very easy to operate and does small and large items

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're delighted to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is working great for you and is easy to operate. It's wonderful to know that it handles both small and large items effectively. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia