Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2357 reviews
(2,357 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, cost effective and easy to use. Great for families!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer for great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My washer broke down in my home that I rent. When my landlord didn’t want to replace it, I chose this washer as it was the most affordable option. I was worried because they say “you get what you pay for” but honestly I’ve been beyond impressed with this washer! it’s seriously so great and exactly what I was looking for. I love the simplicity of it- it doesn’t make washing laundry complicated. Just press and go!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that it has exceeded your expectations and provided a simple, effective solution for your laundry needs. If you ever encounter any issues or need assistance, please don't hesitate to reach out to our customer service team. Your satisfaction is our top priority, and we're here to help. Thank you for choosing Insignia! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cool washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. I’ve found I run everything on heavy duty and it does a good job on my delicates and work clothes
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great price. So far so good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Lots of features. Great price! Definitely recommend this product!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you're finding it easy to use and appreciate its many features and great price.
If you ever encounter any issues or have further questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Your feedback is valuable and helps us continue to improve our products and services.
Thank you for supporting Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Good, not great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this machine, but it lasted just two years. A small part (the latch) stopped working, and I had Best Buy come out to try to repair. The repair person was wonderful, and he came twice (first to diagnose and finally to replace the part that malfunctioned). The part did not work, and I had to replace the machine. These machines work well (I have the dryer in this set and it is working just fine). My only recommendation is to purchase warranty, so that if you are covered if anything malfunctions on the machine. I am purchasing a second machine and this time buying a 5 year warranty. As I said, the machine works great. I just need even my minor investment to last longer than two years.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value easy to use no confusing user issue. Size fit in my cellar
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MarkC! We're glad the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is meeting your needs and fits well in your cellar. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this model in the past but unfortunately damaged it during a move. I am pleased with how well it works and how quiet it is.
I would recommend this to a friend- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple, compact, quiet, good capacity, old school cool.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Satisfied so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It washes my clothes just as it promised it would. Thank you!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great washer. It fits in the small space that I have but it has a pretty large capacity
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and gets clothes clean. Annoy beat it for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you found our product easy to use and effective in getting clothes clean. Your satisfaction with the price and performance is important to us, and we appreciate your support.
Keith | Insignia Support
Rated 5 out of 5 stars
Insignia Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fit perfect in my daughter’s rental. Amazed how roomy it was inside and how well it performed along with all the cycles. Would buy again. Very pleased with the product.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use, Size
Rated 5 out of 5 stars
Insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value , size and efficiency, easy to use I recommend
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine with good capacity and affordable price besides many washing options.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're pleased to hear that you find it to be a good choice with its capacity, affordability, and variety of washing options. If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products|
- Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Great Budget Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a really good clothes washer. It doesn't have all the bells and whistles of a more expensive model but does the job well. If you are on a budget, this is a good choice.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine doesn't agitate like older models. The clothes move against each other. Come out clean with no odor.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Price
Rated 5 out of 5 stars
Love this thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Super quiet. Love the auto setting. So easy to use.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Best value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this machine after seeing many positive reviews. Turns out to be the best machine for the price. Works as good or better than more expensive washers. Would highly recommend.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Spin cycle
Rated 4 out of 5 stars
washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a good product for the price. Sometimes the drain and spin doesnt remove as much water as I would like
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value- nice deep large load washer- easy functions and works great!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the washer to be of great value and appreciate its deep large load capacity. It's wonderful to know that the easy functions and performance meet your expectations. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support













