Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2355 reviews
(2,355 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good basic washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to and does it right. Don’t have to worry about high tech parts and fits a full laundry basket.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent machine! We love it as a family of 4.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an affordable, easy to use machine with not a bunch of frills, bells & whistles ... I met my match & love it! Very easy to use. Unit comes with instructions but I did not need to read for immediate eco washing. I am 5'2" and basket is deep but I can still manage. I would love to buy the matching dryer but the one we currently use is only 20 years old. LOL Highly recommend this machine. I am also finding we are liking this brand as well.
I would recommend this to a friend Rated 5 out of 5 stars
Its good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's is good for the price. For being one of the smallest machines out there it fits a lot.
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Works well.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit loud if you don't have a separate laundry room where you can shut the door. The cycles seem to take a little longer than I was used to but it works well and I'm happy with how well it cleans our clothes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your honest review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We’re glad to hear that it’s doing a great job at cleaning your clothes and that you’re overall happy with its performance. We appreciate your feedback about the noise level and cycle duration—your insights help us improve our products for future customers. If you have any more thoughts or need assistance, feel free to reach out. Thanks again for choosing Insignia. Happy washing!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the simplicity of this machine. My clothes are spinning well in this machine so it’s taking less time to dry them. It’s relatively quiet and is narrower than the other machine so I have more room in my laundry room!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Michelle! We're thrilled to hear that you're enjoying the simplicity and efficiency of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to know that it's helping your clothes dry faster while also saving space in your laundry room. We appreciate your feedback! Ivy | Insignia Support
- Pros mentioned:Size
Rated 4 out of 5 stars
Nice buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, good size, large capacity, many functions.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mark, thank you so much for your positive feedback! It's wonderful that you are enjoying the size, capacity, and functionality of your purchase. We appreciate you taking the time to share your experience with us! -Carlo, Insignia Products
- Cons mentioned:Lid quality, Spin cycle
Rated 1 out of 5 stars
You get what you pay for applies to this washer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk. I’m constantly upset with this washer and already had it replaced once under warranty because it kept repeating the rinse cycle over and over after restarting because the load ended up off balance somehow. The compartment to put the detergent in just runs right out directly on the clothes before shutting it and you can’t add the detergent while the water is running because of the locking mechanism so you’re forced to load clothes first or you can add detergent to empty washer then fill it up and then try to catch it before the wash starts to load your clothes in a full tub of water which I haven’t tried since it doesn’t sound like a better idea. Also, the fabric softener compartment just runs straight through as well rather than releasing at the right time during the rinse cycle as the instruction manual indicates it will do. Pretty much every cycle except for quick wash takes over an hour and quick cycle is limited to medium or smaller loads. The lid is plastic and feels so cheap I’m afraid to let my husband or kids even use this machine for fear they will break the lid and locking mechanism and I’m sure the machine won’t work then! Last complaint is for all the short people out there, I’m 5’2” and can barely reach the bottom when getting clothes out and if I put any of my weight on the edge while reaching in, I hear a popping sound like plastic cracking and I only weigh 130 lbs. I guess the only positive thing I can say is the clothes come out clean so it gets the job done, but not without tons of frustration. This will probably be the first time I end up buying a new washer without letting the current one die first:( Guess I can’t expect much buying the cheapest option, but the last washer I bought was the cheapest option and it lasted 16 years. RIP Whirlpool.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Too bad so sad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good job, great size. I like that it’s easy to understand. Disappointed that I can’t use just cold water on the echo fast wash. It’s warm cycle only and I’m just not willing to give up my hot shower.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
When you're old, you get excited about appliances
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little washer. My old one went out. I'm to old and spoiled to go to a laundry and too cheap to have it done. $ were a little tight so I bought this to tide me over until I could afford a 'better' one. Thing is great! Works well, fairly quiet, and I have zero complaints or regrets. Actually, I think it's made by LG. The daughter has an LG washer, the controls are identical. I'm very pleased.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there ! Thank you for sharing your positive experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that it's meeting your needs and that you're pleased with its performance. It's great to know that it works well and is fairly quiet. Your insights about the controls being similar to LG's are interesting and helpful. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Ease of useCons mentioned:Lid quality
Rated 4 out of 5 stars
Great budget option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, easy to use, and gets the job done. Took a star away because although perfectly functional, the lid feels flimsy and made of plastic.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washing machine with agitator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly awesome and cleans my clothes really well I am impressed with the value, price and the brand
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good even thou it makes some noises that I'm not used to. It's too deep for mevto reach some clothes, but overall it gets the work done real good. Thanks
I would recommend this to a friend- Pros mentioned:Price, Size
Rated 5 out of 5 stars
Delivery was great. Fast and efficient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was great.fast and efficient. The washer works great.even has little holes in the bottom to catch change and things. I was concerned it would be too small but it's perfect. Great price too.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great product for a price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive but efficient and not too noisy. Gets the job done without a hitch.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Excellent Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great fit. I have been looking for a small unit which can be the dimension I needed and here it is.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great washer for the price. Big. Heavy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer/ great price. The only challenge has been getting technicians, not delivery people. Leveled beautifully, now I need to find someone to remove the top drum piece ( tower) to find a credit card that came out of a pocket, it is now under the center piece in the drum of the washer. Installation did tip it; drain NOT blocked, credit card not on the floor. Whew.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Good buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small footprint but takes a fullsize load. Very quite easy to understand controls.
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Lid quality
Rated 4 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and all the different settings. I just hate the lid is made out of plastic. Overall a good machine.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy very quiet and user friendly. I’d definitely recommend to someone else
I would recommend this to a friend Rated 5 out of 5 stars
Get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best price and quality products. Highly recommended.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you find it to be the best price and quality product. Your high recommendation means a lot to us and helps other customers make informed decisions. If you have any further comments or questions, please feel free to reach out. We're here to help! Ivy | Insignia Support













