Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2355 reviews
(2,355 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Insignia Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet compared to my old one. Easy to use and not too complicated… Just what I was looking for.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We are thrilled to hear that you are satisfied with its performance and find it quiet and easy to use. Your insights are invaluable and help us in continually providing quality products for our customers.
If you have any further questions or need assistance, please do not hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mr. Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily my best washer. It not only cleans, it is.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
So glad I picked this washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works perfect. It’s quiet and super easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MichaelM! We're delighted to hear that the Insignia™ Top-Loading Washer is working perfectly for you and that you find it quiet and easy to use. We appreciate your support and look forward to serving you again in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and stable. Clothes come out clean. Some operation modes do not allow adjustments for water temperature. Please with the purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Rated 5 out of 5 stars
It’s been great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love the settings, the agitator, and it’s huge it has so much space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We’re glad to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is working great for you. It’s fantastic to know you love the settings, the agitator, and the spacious capacity. We appreciate your feedback and hope you continue to enjoy your washer! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cleaning performance, Noise level
Rated 4 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and have washed around 6 loads of laundry. The machine ran perfectly. Did a great job getting clothes clean and was very quiet during operation.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Washer & dryer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is so much better than I expected for the price!!! Can't find these (both washer & dryer) anywhere else without it being a few hundred dollars more at least! And it's almost identical to what my Mom just got for I don't know how much, but I'm sure a good bit more.... Thank you Best Buy!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Good Looking and Efficient washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This top loading washer is so quiet and efficient, I can't believe it is even running. I am so happy with this purchase. I am very pleased and am so excited that I bought it. A wonderful efficient washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Insignia Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer! Very efficient and easy to use!!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size. Can hold more than it looks. Great price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re delighted to hear that you love the size and find it spacious enough to hold more than it looks. It’s great to know that you also appreciate the price. If you have any other comments or need assistance, please feel free to reach out. Enjoy your purchase! Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great bargain!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old washer broke. I like top loaders. This one has great features and simple to figure out. Good entry level washer and I got it cheap on sale!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best buy washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet running washer with ex lg tub. Differently a water savor and clothes come out looking so bright and clean.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 4 out of 5 stars
Can’t beat it for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried after reading a few of the nightmare reviews on here, I won’t even lie… But other than a few quirks I’ve managed to grow to get over no matter how much I dislike it, it is a wonderful washer. Be sure to level it very well or it will throw error code after error code. I’ll start with the fact you have to use the power button, maybe it’s because we had a 1990s Maytag that I’ve known since I was born but it’s just stupid to me. THE DAIL DOESNT MOVE THROUGH THE PROCESS: this one really threw me off and made me think I was losing my marbles.
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
tenant happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for a rental and tenant. good size and price. would buy again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you found our product to be a good size and price for your rental property and tenant. We appreciate your positive review and are delighted that you would consider buying from us again. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machine for the price and perfect price
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Rated 5 out of 5 stars
Simple Easy Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a month or so now replacing a 30 year old machine that started leaking. Bigger than expected and works great so far. Simple features but way more than my old one. No complaints thusfar.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
I highly recommend Insignia Washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Insignia washer almost 5 yrs ago for my mother-in-law and it really works very good...Now this is my second time but now is for me... Price is good,size excellent, clean clothes very good..I highly recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your glowing review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're delighted to hear that it has served your mother-in-law well for almost five years and that you've chosen to purchase it again for yourself. It's great to know that you find the price, size, and cleaning performance excellent. Your recommendation means a lot to us and helps other customers make informed decisions. Ivy | Insignia Support
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Mrs.Norfleet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely happy with my purchase! This product is amazing for my family and I. All the specs are effective it is very quite and it also has a alert when the cycle is complete.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! It’s very quiet and easy to use. It fits my small space and I haven’t had any issues with it so far!!
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 3 out of 5 stars
Spin cycle could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spin cycle is lacking, I usually have to do an additional drain and spin to get clothes dryer ready. But okay for the price point.
I would recommend this to a friend













