Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Excellent washing machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was ideal for the small space we have in our laundry room. It’s easy to operate and it gets the job done in a timely manner. Excellent value and awesome product to purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, LamarcusM! We're delighted to hear that our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer fits perfectly in your laundry room and is easy to operate. It's great to know that it gets the job done efficiently and provides excellent value. Your satisfaction is important to us, and we're thrilled that you find our product awesome. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Ease of use, Noise level
Love it!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! It’s very quiet and easy to use. It fits my small space and I haven’t had any issues with it so far!!
I would recommend this to a friend Worth Every Penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a very good investment. Works well with zero problems. Simple, basic and worth every penny.
I would recommend this to a friend- Cons mentioned:Reliability
Can’t beat it for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried after reading a few of the nightmare reviews on here, I won’t even lie… But other than a few quirks I’ve managed to grow to get over no matter how much I dislike it, it is a wonderful washer. Be sure to level it very well or it will throw error code after error code. I’ll start with the fact you have to use the power button, maybe it’s because we had a 1990s Maytag that I’ve known since I was born but it’s just stupid to me. THE DAIL DOESNT MOVE THROUGH THE PROCESS: this one really threw me off and made me think I was losing my marbles.
I would recommend this to a friend - Pros mentioned:Noise level
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this item for a few days. I was told by the delivery guys that I could not wash comforters in it and that I would need to go to the laundromat ??? Ended up returning it because the place I moved to already had a set included. Would have ended up returning anyway. It was quiet when it ran though.
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my washer.. it Is quiet and washes great thank you
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Good Looking and Efficient washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This top loading washer is so quiet and efficient, I can't believe it is even running. I am so happy with this purchase. I am very pleased and am so excited that I bought it. A wonderful efficient washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Insignia washer machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Insignia washer machine, and this is my first using this Brand. I really like, easy to use and no need for a big space. I really recommend Insignia washer machine as a good Brand to buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChadiE, thank you for choosing the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you found it easy to use and space-efficient. Your recommendation means a lot to us, and we're glad our washer has made a positive impression on you for your first experience with our brand. Emman | Insignia Products
- Pros mentioned:Noise level, Size
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. It's simple, easy to use. I like the size of it because I don't have a big space for it. It's quiet. Definitely worth it.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Mrs.Norfleet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely happy with my purchase! This product is amazing for my family and I. All the specs are effective it is very quite and it also has a alert when the cycle is complete.
I would recommend this to a friend It'll do the job, but it's not built to last
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For as cheap as it is, it's a pretty good washer. It thoroughly washed all the clothes we put through it, and it endured many loads with favorable washing results. Unfortunately, after a year and a half, the motor is starting to burn out with a horrid smell, and is no longer spin-drying the clothes well enough. I say unfortunately because the parts and service warranty is 1 year, meaning I'm out of luck with it. I suppose you get what you pay for, but this machine has done more than its fair share of work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your detailed experience. We're glad to hear that the washer performed well and thoroughly cleaned your clothes for a significant period. However, we're sorry to learn about the motor issues you're experiencing now, especially given the warranty situation. It's understandable to feel disappointed when a product doesn't last as long as hoped. Your feedback is valuable and will help us improve. If there's anything else we can assist you with, please let us know.
Keith | Insignia Support
- Pros mentioned:Cleaning performance, Size
Simple Easy Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for about a month or so now replacing a 30 year old machine that started leaking. Bigger than expected and works great so far. Simple features but way more than my old one. No complaints thusfar.
I would recommend this to a friend - Pros mentioned:Ease of use
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for my mother and so far it is working out very well for her. She is elderly and it is simple for her to operate. She is quite particular about her clothes being clean and this machine is doing the job.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're delighted to hear that the machine is working well for your mother and that it's simple for her to operate. It's wonderful to know that it meets her high standards for cleanliness. Your satisfaction is important to us!
- Carl | Insignia Products
- Pros mentioned:Price, Size
Works great and great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and great price. Bought for my daughter's 1st apartment. Fit in perfectly in laundry room. So far its been great. Sales person was great with helping us pick it out.
I would recommend this to a friend Best priced washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new washer, holds twice as much as my old one. The different features are nice. And the price was the best part, being a single father i was able to afford the washer and dryer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer! It’s wonderful to hear that it holds so much more than your previous one and that you’re enjoying the various features. We’re glad to know that the price made it accessible for you as a single father. Your satisfaction is important, and it sounds like this washer is a great fit for your needs. If you have any further questions or need assistance, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Price, Size
Great Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this washer and matching dryer for our daughter's new apartment. Fits great and works great. Awesome value for the price!
I would recommend this to a friend - Cons mentioned:Spin cycle
Insignia Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek appeance. Cycles all run long. Haven't figured out the spin cycle, a little more dry would be good. Kind of loud. But, happy, overall!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you appreciate the sleek appearance of the product. We understand that the long cycles and the spin cycle not being as dry as expected can be a bit inconvenient. Your input regarding the noise level is also noted. Despite these points, we are pleased that you are happy overall with the product. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Ease of use
Works great and looks even better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! It very easy to use and my clothes come out looking great! Highly recommended
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We're thrilled that your Insignia product works great, is very easy to use, and that your clothes come out looking great! It's fantastic that you highly recommend it.
Carl | Insignia Products
- Pros mentioned:Noise level
My Opinion of this product.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product since 2022 when i bought it, i must say its an excellent product. Easy to operate, consumes very little energy ( i can say its energy saving) , little or no noise, never needed maintenance or repairs. Its just a perfect appliance for every home
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! It's fantastic to hear that you've been enjoying the product since 2022. We're glad to know that it's easy to operate, energy-saving, and operates quietly. It's also great to hear that it hasn't needed any maintenance or repairs. Your feedback about it being a perfect appliance for every home is much appreciated. If you have any more thoughts or need assistance, feel free to reach out. Enjoy!
Keith | Insignia Support
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what I paid for and it is easy to operate. Very happy with it.
I would recommend this to a friend
