Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Noise level
Great washing machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine, it does what it says in tye manual and cleans clothing great, very low noise, that when your tv is on medium you don't hear it at all. This is a great wash machine for the price.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Don’t think about it just buy it !!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We live in a condo and this washer fit perfect and has many modes. It was very affordable and is running amazing. Had it for about eight months now no problem highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy install, easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best buy technicians showed up in a geek squad truck and dropped the washing machine off pulled the cardboard and actually put it close to where I was going to install it and for that I thank them. They were very professional. The machine couldn't be simpler to use It's all electronic. I would write the quality is way above average and I ran a load through it right away and everything went smoothly. For the money for the machine I think it's a pretty good deal. All you need to know is where the start button is located.
I would recommend this to a friend - Cons mentioned:Spin cycle
Cleans clothes just as good as the rest for less
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy washing machine and not complicated to install, parts could be more stronger or made of better material, I had to replace the hoses due to loud squealing when washing with hot water but cycles are fast getting all water out but spin can be noisy. Good buy though.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the washing machine! It's great to hear that it's not complicated to install and that the cycles efficiently remove water. However, I understand your concerns about the parts and noise during the spin cycle. Your insights are valuable for product improvement. If you have any other thoughts or questions, feel free to share—I'm here to assist! - Carl | Insignia Products
- Pros mentioned:Cleaning performance, Noise level
Good washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, efficient and worth the price! This washer was a necessity kinda buy when mine just stopped working, this machine is very quiet and gets the job done. One of the best priced buys I’ve made.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there. Thank you for your glowing review! We're thrilled to hear that our washer met your expectations and provided efficient performance. Your satisfaction is our priority, and we're delighted that you found value in your purchase. We look forward to serving you again. Ivy | Insignia Support
- Pros mentioned:Size
Great efficiency washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact washing machine fits well in my small kitchen. Able to wash full loads and heavy blankets for winter
I would recommend this to a friend - Pros mentioned:Cleaning performance
Don’t be afraid of the Insignia Washing and Dryer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer had quit working on a Wednesday, we were looking for an affordable replacement. Although I was skeptical about purchasing the “Best Buy” brand, I must admit I am pleasantly surprised so far buy its performance. It does everything as it should and has not disappointed us in one bit. I would recommend this to anyone that needs a washing machine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MikeK, thank you so much for taking the time to share your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We're thrilled to hear that it has exceeded your expectations and that you’re happy with its performance. Your recommendation means a lot to us, and we appreciate your trust in the Insignia brand. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Ease of use
Sensational
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was one of the few that could fit in my narrow doorway. Overall, I like it since it is quiet and pretty easy to use. When washer is in use, the door lock seems a bit “weak” or loose when you slightly try to lift the door open; not that you want to open the door while in use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that you found our washer to be a good fit for your space and that you're enjoying its quiet operation and ease of use. Your feedback about the door lock is duly noted, and we'll pass it along to our product development team for consideration in future improvements. Thank you for choosing our product! If you ever have any further questions or feedback, please don't hesitate to let us know. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Nice value for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the essentials features of a washing machine. Various modes of operation. Auto water level. Economic water consumption (aka HE). Imbalance detection… my previous washing machine was thrashed beyond repair due to imbalance when washing beddings, but this item nicely stops and warns me when imbalance happens during a drying cycle, so that is really good. It saves water pretty aggressively when using the “normal/eco” mode. For some food stains eco mode is good enough to clean it up. For some other stains, no so good… and Id have to use “heavy” mode. My machine sometimes can spend up to 30 minutes during the drying cycle repeatedly draining and spinning. Not sure if that is by design or a faulty behavior.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for providing such detailed feedback on your Insignia 3.7 Cu. Ft. High Efficiency Top-Loading Washer! It’s wonderful to hear that you appreciate the essential features, such as the various modes of operation and the auto water level, along with the effective imbalance detection that enhances your washing experience. Your insights on the eco mode and its efficiency with different types of stains are especially helpful. We value your observations and thank you for sharing your experience with us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
The best unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had any issues and it washes my clothes very thoroughly. I would definitely recommend. I plan on giving this to my teenage son in the next couple months and upgrading our home units.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of fixing and dealing with my old washer. Bought this one on sale and don't regret it. So far so good. It was really easy to install and I was washing clothes within 20 min of bringing it home. I love that it has an agitator and it actually washes large loads of laundry in deep water.
I would recommend this to a friendGood buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is a great product. It has a large capacity that allows you to wash several large items at once and loads throughout the week. I would definitely buy it again.
I would recommend this to a friendGreat Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Insignia washer from Best Buy. Great quality and price at the right time I needed it. My old washer finally gave out on me unexpectedly and I was in a bind to find a new one. Quick search on line and I the perfect washer for me. I have now had it for 7 months, going on 8, and I am extemely satified with it. Great price, quality, and brand.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes very nicely, large capacity and has an eco option which is great.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Amy’s Laundry Room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Quiet Clothes are Very Clean Extremely Happy!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer in White! It’s wonderful to hear that you’re extremely happy with it. If you have any more questions or need further assistance, feel free to ask! Keep enjoying your laundry room! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
Great quality for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer for a few months now and it's been very reliable and easy to use. It's nothing fancy but great quality for the price. I recommend this for a first time buyer.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Big for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer ever n big for the price runs nice n smooth
I would recommend this to a friend - Pros mentioned:Cleaning performance
Insignia Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is AWESOME. Gets everything very clean. The spin cycle spins so well the clothes are almost dry.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you find the washing machine awesome and that it gets everything very clean. It's wonderful to know that the spin cycle works so effectively that your clothes are almost dry. Your satisfaction is our priority, and we are committed to providing products that meet your expectations. We look forward to continuing to serve you and enhancing your experience with us.
Keith | Insignia Support
- Pros mentioned:Cleaning performance
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale for $300 we use it daily and does the job had to replace our washer after hurricane Beryl this was awesome deal and just as good as our whirlpool
I would recommend this to a friend - Pros mentioned:Cleaning performance, Size
Affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Works great in my small space! Worth the money!
I would recommend this to a friend
