Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 1. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • The text on the image is grouped and corrected as follows: 1. LED indicators and dial cycle selector 2. 12 wash cycles 3. 4 temperature settings 4. Lid lock 5. Automatic water level control 6. Heavy Duty Clean 7. White's Active Wear Kinse & Spin Orwin 4 spin colors 8. Bulky, Delicates, and Sweaters 9. Automatic temperature and tub clean 10. 12 wash cycles 11. 4 temperature settings 12. Lid lock 13. Automatic water level control 14. Heavy Duty Clean 15. White's Active Wear Kinse & Spin Orwin 4 spin colors 16. Bulky, Delicates, and Sweaters 17. Automatic temperature and tub clean 18. 12 wash cycles 19. 4 temperature settings 20. Lid lock 21. Automatic water level control 22. Heavy Duty Clean 23. White's Active Wear Kinse & Spin Orwin 4 spin colors 24. Bulky, Delicates, and Sweaters 25. Automatic temperature and tub clean 26. 12 wash cycles 27. 4 temperature settings 28. Lid lock 29. Automatic water level control 30. Heavy Duty Clean 31. White's Active Wear Kinse & Spin Orwin 4 spin colors 32. Bulky, Delicates, and Sweaters 33. Automatic temperature and tub clean 34. 12 wash cycles 35. 4 temperature settings 36. Lid lock 37. Automatic water level control 38. Heavy Duty Clean 39. White's Active Wear Kinse & Spin Orwin 4 spin colors 40. Bulky, Delicates, and Sweaters 41. Automatic temperature and tub clean 42. 12 wash cycles 43. 4 temperature settings 44. Lid lock 45. Automatic water level control 46. Heavy D
  • The text on the image is grouped and corrected as follows: "Includes everything you need to connect a washer to hot and cold water supply. Meets APMO and NSF water quality requirements. Fits most brands of laundry machines. Incluye todo lo necesario para conectar una lavadora para oohng de aaa Calerte 7 Tra Cumple con los requerimientos de la NSF Y APMO calolad del apa S adapta 4 l mayoria de anas smart CHOICE 6' Stainless Steel Fill Hose 2 Pack Manguera de llenado de acero inoxidable para las Lavadoras de 6' en paquete de dos. Items needed for install: Stainless steel washing machine fill hose. Accessory sold separately."
  • Alt View 16. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 14. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 15. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 12. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 11. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • Alt View 13. Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White.
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • Insignia - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer Features video 2 minutes 30 seconds

Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White

Model:
NS-TWM35W1
SKU:
6420141
Highly rated by customers for:
$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,357 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Insignia Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very quiet and cleans the clothes very good. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Insignia washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product a 5 star even thought there was a s problem however Best Buy corrected the problem very quickly for us very happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback and the 5-star rating! We're sorry to hear there was an issue initially, but we're glad that Best Buy was able to resolve it quickly for you. Your happiness is our priority, and we appreciate your support.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Insignia Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Quiet running. Large capacity and gets everything clean and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well easy to use has a lot of settings to get just the right wash for your clothes

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's excellent! We're glad to hear your appliance is working well, easy to use, and offers a variety of settings for the perfect wash. We appreciate your positive feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Upscale features, great price.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this Washer for over 3 months now, the price was great, very affordable and the machine has great features and works like a top-notch upscale model. I love that it senses what size load you have placed in the machine. Great Deal!

    I would recommend this to a friend

  • Nice fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Doing exactly what it’s suppose to do and fits nicely in my basement space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit at a good price. Quiet and easy to use and bigger than it looks

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent merchandise, no issues, easy and very quite

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We’re pleased to hear that the merchandise has met your expectations with its excellent performance, ease of use, and quiet operation. Your satisfaction means a lot to us, and we’re grateful for your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Works great and for a good price

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great so far no complaints. Hopefully it lasts as long as my previous one did which was at least 10 years.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes my clothes and blankets (regular comforter) just doesn’t wash the soft blankets (idk what they’re called). I washed a full-size soft blanket by its self on bulky (I tried the normal setting as well) and it wouldn’t spin after the rinse. It left so much water in the blanket, I had to stop it and put it on drain and spin.

    I would recommend this to a friend

  • Best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal great washer and service always buy from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! no noise! Fit perfectly in the small space i had

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're delighted to hear that it works great, operates quietly, and fits perfectly in your small space. Your satisfaction is our priority, and we're glad the washer meets your needs. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!!! It is wash to use, gets my laundry clean!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the value and price I’m very happy with my purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with us. We are thrilled to hear that you are very happy with your purchase and find it amazing for the value and price. Your satisfaction is important to us, and we appreciate your feedback.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    GREAT BUY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS PERFECT. VERY HAPPY WITH THE PURCHASE, SPECIALLY SINCE WE HAVE SUCH A LIMITED SPACE, MAKING IT VERY DIFFICULT TO GET MODERN CHOICES.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the washer glad I bought it and it’s small yet good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is perfect size and easy to use! Thanks!!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's ok. It takes a long time to wash and doesn't seem to spin hard enough because the clothes aren't as wrung out as with other washers.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, CarlosF. We appreciate your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're sorry to hear that the wash time and spin performance didn't meet your expectations. Your comments are valuable and help us improve our products. If you have any other thoughts or need further assistance, feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Great value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it so far. It’s quieter than I expected for the price. Easy to use and works great. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Love it!!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream! Such value for such a great price!

    I would recommend this to a friend
Page 29, Showing 561-580 of 2,357 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.