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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,287 reviews
  • Rated 5 out of 5 stars

    Kasaan Robertson Insignia Washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Insignia Washing machine works wonderful. It was cheap and the service was excellent when I arrived at the store for pickup. It was the best purchase I made in the year 2024. I love my new appliances. If you want to by a good washing machine at s very reasonable price, go to Best Buy. The customer service is excellent and they will help you with the right product that fits your budget.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Appliances, for your glowing feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that it has been a wonderful addition to your home and that you had an excellent experience with our customer service. Your satisfaction and recommendation mean a lot to us, and we're glad to know our product and service met your expectations. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great washer & dryer! Very reliable especially for the fantastic price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Britt,

      Thank you for your wonderful feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you find it very reliable and a great value for the price. Your satisfaction is important to us, and we're glad to know you're happy with your purchase. If you have any further comments or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia 3.7 Cu. Ft High efficenty 12 cycles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My name is La Wanda I love my new wash Machine is easy to use holds large loads like blankets and spins the water out and the clothes are practically dry

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, and I haven't had any major issues at all. I would definitely recommend this product to anyone looking for a good deal on a washer/dryer combo.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MeganK, thank you so much for your positive feedback! We are thrilled to hear that you are enjoying your washer/dryer combo and that it has been working great for you. We appreciate your recommendation and are grateful for your support. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you again for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    FANTASTIC washer and dryer set!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer and dryer set. Ours runs non-stop every day and has for months without a hiccup. Cleans and dries like a charm. Least amount of problems we’ve had from any set. I can’t say enough!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    You get what you paid for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The settings don't work as well as I like but overall it's a good price for what you get only wish I had more room to put bigger blankets

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    William Carroll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy also at the right needed. Sale price excellent for the product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Karaokedj! We're thrilled to hear that you found the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a great buy at the right time. It's wonderful to know that you appreciated the sale price and the product quality.

      If you have any other questions or need assistance, feel free to reach out. Enjoy your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect size for my laundry room and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for what I need it too. And for the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happiest customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I chose this washer! It is very quiet, cleans the clothes, and almost spins them dry! It only takes about 15 minutes in the dryer to get completely dry! Such an energy saver! Absolutely perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Lid quality

    Rated 5 out of 5 stars

    Insignia Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice washer! Great value. Looks smaller but has a nice size inside drum. Works great...even locks! Only concern is that the top loading lid is plastic. looks like it wouldn't take much to crack it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don’t Pass Up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Very easy to you and a great price. recommend highly

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a great deal and easy to use. It's wonderful to know that you highly recommend it. If you have any other questions or need further assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and the price was just right. I am so glad I decided on this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect size, price and I like the auto setting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you find it to be the perfect size and price, and that you appreciate the auto setting feature. Your satisfaction is our top priority, and it's great to know that the washer is meeting your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Savymom

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems at all with this machine and it was a good price . I will probably get the matching dryer soon .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t let this pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a steal for sure. Works well. I had to wait on delivery but everything went smoothly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for single household.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for how cheap it is, not the largest, but for a single house its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washing Machine, High Quality with washing power of a commercial unit. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is holding up great! Big enough for blankets and the quick wash is fast and efficient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is holding up great. It's wonderful to know that it's spacious enough for blankets and that the quick wash cycle is both fast and efficient. If you have any other feedback or need assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, super simple! I love this washer and dryer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Princess48! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer easy to use and that you love it. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Enjoy your washer and dryer! Jeth | Insignia Support. BBY-ExBrand_Insignia

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