Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Great washing machine, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is great. The price is great. I love all the different cycle options given. The spin cycle lasts a little longer than I would like but so far so good.
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and simple to use however do not over load. I
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's great to hear that you find it easy and simple to use. Your tip about not overloading is very helpful. If you have any further comments or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine does the job, however it is a bit loud! at times. I do like all the different cycles and how it measures the water level for the different type of load.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're happy to hear that the washing machine is performing well and that you’re enjoying the variety of cycles and the smart water level feature. We understand that noise can be a concern, and we appreciate you bringing this to our attention. Your input helps us continue to enhance our products and provide a better experience.
Keith | Insignia Support
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No problems at all. Can't beat the price.
I would recommend this to a friend- Pros mentioned:Cleaning performance
it's quite alright
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty alright. It's a simple, cheap washer that works.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Viktor! It sounds like the Insignia 3.7 Cu. Ft. High Efficiency Top-Loading Washer is meeting your needs as a straightforward and affordable option. Sometimes, simplicity is exactly what you need. If you have any other questions or need further assistance, feel free to ask! Patricia | Insignia Support
- Pros mentioned:Cleaning performance
Michael D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only do small loads, the clothes are clean and ready for the dryer,
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the machine is effectively cleaning your clothes and preparing them for the dryer. Your experience with small loads is valuable to us. Keith | Insignia Support
- Pros mentioned:Noise level
Happiest customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy that I chose this washer! It is very quiet, cleans the clothes, and almost spins them dry! It only takes about 15 minutes in the dryer to get completely dry! Such an energy saver! Absolutely perfect!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Buy it if you need a washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about this one but can say it’s far surpassed my expectations. Delivery was very good also. Buy it if you need a new washer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobertS,
Thank you for your fantastic review! We’re thrilled to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer has far surpassed your expectations. It’s also great to know that the delivery experience was very good. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Price
You get what you paid for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The settings don't work as well as I like but overall it's a good price for what you get only wish I had more room to put bigger blankets
I would recommend this to a friend Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the person who just needs their washing machine to wash their clothes and not talk to their refrigerator as well. Easy to use and works very well.
I would recommend this to a friend- Pros mentioned:Noise level, Size
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is sooo super quiet - very nice for the size and the price. Fits our needs perfectly.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the cost..it really gets my clothes clean and simple to use
I would recommend this to a friend - Pros mentioned:Cleaning performance
FANTASTIC washer and dryer set!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic washer and dryer set. Ours runs non-stop every day and has for months without a hiccup. Cleans and dries like a charm. Least amount of problems we’ve had from any set. I can’t say enough!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your 5-star review, AmyF. Considering that you were unable to express yourself when you bought this Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer, that is a big plus. If you have any questions, please feel to reach out to us. Patricia | Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia 3.7 Cu. Ft High efficenty 12 cycles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My name is La Wanda I love my new wash Machine is easy to use holds large loads like blankets and spins the water out and the clothes are practically dry
I would recommend this to a friendGreat Price and works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price and works as expected. We are a young couple and the capacity for us works well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're pleased to hear that you're happy with the price and performance of the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. It's great to know that the capacity works well for you as a young couple. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
This washer is amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! So glad we went with a cheaper option as this is our first home and first washer and dryer that we’ve purchased. We purchased the set with the matching dryer for a hell of the price! The washer has an agitator in it which I am a huge fan of. We also have 2 kiddos so we are doing laundry constantly. The washer runs amazing, I love that it has an automatic load sensor. It has all your basic wash settings. There’s this awesome sticker on the top right lid of your washer that shows what’s wrong if you get an error code. I do recommend purchasing Best Buy’s protection plan that way if something does go wrong, best buy will fix or replace it. I am so happy with our purchase!!
I would recommend this to a friend- Cons mentioned:Lid quality
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lid is a little flimsy, but not a huge issue for us. Love the auto fill water option! Only downside so far is you can't have the lid open while it's filling (I use liquid detergent and like to rinse out the cup)
I would recommend this to a friend - Cons mentioned:Lid quality
Insignia Washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice washer! Great value. Looks smaller but has a nice size inside drum. Works great...even locks! Only concern is that the top loading lid is plastic. looks like it wouldn't take much to crack it.
I would recommend this to a friend Washer machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine is very fast to work and I very happy right now
I would recommend this to a friend- Pros mentioned:PriceCons mentioned:Reliability
Warranty replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Had trouble with unit and it was replaced asap. New unit is working fine.
I would recommend this to a friend