Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this washer for our daughter during a Black Friday deal for a steal. The settings were easy to toggle through. It does a pretty good job cleaning the clothes and wrings things out much better than our Maytag washer.
I would recommend this to a friend good basic washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son, seems to work fine so far. It does everything it is supposed to do
I would recommend this to a friend- Cons mentioned:Lid quality
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lid is a little flimsy, but not a huge issue for us. Love the auto fill water option! Only downside so far is you can't have the lid open while it's filling (I use liquid detergent and like to rinse out the cup)
I would recommend this to a friend Great washer for a budget or big family
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a house of 6 we need a good washing machine. I love the variety of options to pick for the type of cleaning we need. Having a dog and that wash cycle to clean the machine is LIFE! Anytime the dogs things wash. I run it once to make sure all the dog hair is out and it’s god for the next load of clothes
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We are delighted to hear that our washing machine meets the needs of your household. It's great to know that you appreciate the variety of cleaning options and find the wash cycle for cleaning the machine especially useful for dealing with dog hair. Your satisfaction is important to us, and we are committed to providing products that meet your expectations.
Keith | Insignia Support
Easy use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I like about this washer/dyer units are that they are easy to keep clean
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the cost..it really gets my clothes clean and simple to use
I would recommend this to a friend - Pros mentioned:Noise level, Size
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is sooo super quiet - very nice for the size and the price. Fits our needs perfectly.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is decent and does the job. Try if you can get it on promo price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that it meets your needs and does the job well. Your tip about getting it on promo price is appreciated and will be helpful for other customers. Your feedback is valuable to us, and we're happy you're satisfied with your washer! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
decent
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.kinda small, worked well, affordable for the price
I would recommend this to a friendThis washer is amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! So glad we went with a cheaper option as this is our first home and first washer and dryer that we’ve purchased. We purchased the set with the matching dryer for a hell of the price! The washer has an agitator in it which I am a huge fan of. We also have 2 kiddos so we are doing laundry constantly. The washer runs amazing, I love that it has an automatic load sensor. It has all your basic wash settings. There’s this awesome sticker on the top right lid of your washer that shows what’s wrong if you get an error code. I do recommend purchasing Best Buy’s protection plan that way if something does go wrong, best buy will fix or replace it. I am so happy with our purchase!!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great product at a good price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. Feels like it gets the clothes really clean.
I would recommend this to a friend - Cons mentioned:Reliability
inexpensive but not bad at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issue 10 months into owning it .they did get me a new one as parts not available ..bit slow to get the replacement but once done working well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen real review I’ve had my water for a month now so far so good. It gets the job done and I have no problems. I will be purchasing the dryer next.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia washer! It's great to hear that it's been efficient and effective for you. Sounds like you're happy with your purchase and may be adding to your laundry set with the dryer next. Enjoy your clean clothes! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great washer for the price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get a certain size of washer to fit in the spot. This washer works perfect. It has plenty of room to put your clothes in & it spins out so good it takes half the time to dry. We wanted a simple washer & this so far is perfect.
I would recommend this to a friend - Pros mentioned:Size
Good things do come in small packages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought it was too small, but it’s just right… I don’t like the noise the sensor makes selecting load size, but you can bypass that by just setting it yourself. Love that you can pause & it unlocks really quick/instantly
I would recommend this to a friend - Pros mentioned:Cleaning performance
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this matching washer dryer set for a few months now. Working perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TylorS,
Thank you for your positive feedback on our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that your matching washer and dryer set has been working perfectly for you over the past few months.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:PriceCons mentioned:Reliability
Warranty replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Had trouble with unit and it was replaced asap. New unit is working fine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer at an affordable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine!!! It has auto water level, along with water temperature selection, and push button start. It cleans extremely well and I'm very satisfied with my purchase!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Insignia Top Loading Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I needed to return my first one, hence it did not not work properly, the replacement has been Efficient, washes clothes extremely well and I have note experienced the issues I had with my first model.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Washing clothes made easy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. My clothes seem cleaner and the sleek design is easy on the eyes.
I would recommend this to a friend
