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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2355 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,355 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and Efficent and Very Durable and Clean too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you find it awesome, efficient, durable, and clean. If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Kasaan Robertson Insignia Washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Insignia Washing machine works wonderful. It was cheap and the service was excellent when I arrived at the store for pickup. It was the best purchase I made in the year 2024. I love my new appliances. If you want to by a good washing machine at s very reasonable price, go to Best Buy. The customer service is excellent and they will help you with the right product that fits your budget.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Appliances, for your glowing feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that it has been a wonderful addition to your home and that you had an excellent experience with our customer service. Your satisfaction and recommendation mean a lot to us, and we're glad to know our product and service met your expectations. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works well but it’s loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the many washer settings and it’s working well at cleaning our clothes, but the transition to drawing in water during the cycles is really loud. A loud thump comes from the back of the washer as it draws in more water. It was so loud that I called Best Buy within the first 15 days so they could replace the machine. They said it’s just what the washer does so I’m using it like that. Thankfully, it’s in our basement so the sound is tolerable. If this were in a closet on the main floor, I’d probably return it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Insignia 3.7 Cu Ft High efficiency Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is very efficient and does an excellent job.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're delighted to hear that the washing machine is very efficient and does an excellent job. Your satisfaction is important to us, and we're glad to have met your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great washer & dryer! Very reliable especially for the fantastic price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Britt,

      Thank you for your wonderful feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you find it very reliable and a great value for the price. Your satisfaction is important to us, and we're glad to know you're happy with your purchase. If you have any further comments or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Cost Effective and great machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate with minimal buttons. Agitator that helps clean the clothes so well. It is a very quiet machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, runs quietly and great for large loads

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good Washing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was in a good condition. A couple dents that were not that bad but that is why it was such a good price. The machine itself work wonderful. My mom is happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    INSIGNIA........who ever heard of it????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, this is a pretty good machine. One thing I don't like about it is the fact that it makes a lot of noise when it operates. This clunk, clunk, clunk on every turn as it is washing/spinning just about drives me nuts! At LEAST it doesn't try to dance across the floor and out the door like the Hotpoint I bought 3 years ago. I'm hoping this lasts as long as my cousins has. He bought a pair of Insignia 25 years ago and STILL has them! He is the one who gave me the name. I love the way the whole top lifts up and the fact that it is so lightweight, MOST people wouldn't like that!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Insignia Top Loading Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I needed to return my first one, hence it did not not work properly, the replacement has been Efficient, washes clothes extremely well and I have note experienced the issues I had with my first model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pretty nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for less than a year and does a great job for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer! We’re thrilled to hear that you’re enjoying the performance and value of your washer.

      If you ever have any questions or need assistance with your appliance, please don’t hesitate to reach out. We’re here to help! BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints!! Affordable and efficient for a family of 5!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that our product has been both affordable and efficient for your family. Your satisfaction is important to us, and we are glad to know that our microwave meets your needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Couldn't have gotten the much washer for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and the price was just right. I am so glad I decided on this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the updated version of this model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model for YEARS until it finally gave out and I didn't hesitate to buy the updated version.... Let me tell you I'm very happy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    William Carroll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy also at the right needed. Sale price excellent for the product

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Karaokedj! We're thrilled to hear that you found the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a great buy at the right time. It's wonderful to know that you appreciated the sale price and the product quality.

      If you have any other questions or need assistance, feel free to reach out. Enjoy your new washer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I haven’t had any issues As of yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works like a charm after a little over a year

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen real review I’ve had my water for a month now so far so good. It gets the job done and I have no problems. I will be purchasing the dryer next.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is holding up great! Big enough for blankets and the quick wash is fast and efficient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is holding up great. It's wonderful to know that it's spacious enough for blankets and that the quick wash cycle is both fast and efficient. If you have any other feedback or need assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products| BBY-ExBrand_Insignia