Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2357 reviews
(2,357 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still works like a charm after a little over a year
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Worth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. It's quiet and efficient and is easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
Best Affordable option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great starter washer for a small space. Even if it's smaller than other washers it can still wash a lot of clothes. It is perfect for two people's laundry. Delivery and installation took less than ten minutes!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Don’t Pass Up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Very easy to you and a great price. recommend highly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer to be a great deal and easy to use. It's wonderful to know that you highly recommend it. If you have any other questions or need further assistance, feel free to reach out. Happy washing! |Angelica| Insignia Products|
- Pros mentioned:Size
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the perfect size, price and I like the auto setting.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that you find it to be the perfect size and price, and that you appreciate the auto setting feature. Your satisfaction is our top priority, and it's great to know that the washer is meeting your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
- Cons mentioned:Spin cycle
Rated 4 out of 5 stars
Smart washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in small spaces. Like feature that automatically senses water level and temperature. Does take more than an hour to complete cycle.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Do not buy!!!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this machine 2yrs ago. Last year, i had issues and was under warranty and was repaired. Now having another issue and its not under warranty. Will cost $125 for them to come and check out, not including parts and labor, will be about the same price I purchased! I would advise you not to purchase because you may have to contact repair service every year!!! This is very upsetting that I trusted that the machine wouldn't be having issues every year or definitely not in 2yrs of purchase! Do not buy! Do not buy! Do not buy!! It's not worth your hard earned money!
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little Washer, perfect for my apartment. Perfect for what i need. It is plenty big enough for the average size load of laundry
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your wonderful review! We're glad to hear that the Insignia™ 3.7 Cu. Ft. Top-Loading Washer is a perfect fit for your apartment and meets your laundry needs. If you have any more feedback or questions in the future, feel free to reach out. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use. Easy to set up. I purchased this at the Flagstaff location and they brought out the item for curbside pick up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for taking the time to leave a review. We're glad to hear that you found the Insignia washer easy to use and set up. It's great to know that our curbside pickup made your experience even more convenient. If you have any questions or need assistance in the future, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Price
Rated 5 out of 5 stars
Bought for a tenant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I got this for a condo that I rented with a washer and dryer, I got this one for simplicity and value. The tenant appreciated it so it was all good. I appreciate that the delivery man noticed a dent in it and BB sent me a gift certificate for 100.00.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, super simple! I love this washer and dryer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Princess48! We're delighted to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer easy to use and that you love it. Your satisfaction is important to us, and we appreciate you sharing your positive experience. Enjoy your washer and dryer! Jeth | Insignia Support.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, it is small but does the work like a bigger one. Is quiet running and informs you if load is unbalanced so you can fix before its finished.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a narrow space to get through and this fit right in. It has enough capacity to fill our needs, there's only two of us, and it works very well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DavidN, thank you for your wonderful feedback! We’re so pleased to hear that our product fits perfectly in your space and fulfills your needs. It’s great to know that it’s working well for you, especially since we aim to design products that cater to various living spaces and lifestyles. Your satisfaction is important to us, and we’re here to support you both now and in the future. Enjoy your purchase! -Carlo, Insignia Products
- Cons mentioned:Spin cycle
Rated 3 out of 5 stars
Cycle Timing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works well.However,the booklet doesn't state how long each cycle takes.I had to look it up on line,only to find that info in the Q and A section.I highly recommend that info be included.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that the washer works well for you. We apologize for the inconvenience caused by the lack of cycle duration information in the booklet. Your recommendation is valuable, and we will take it into consideration for future improvements. We appreciate your support and look forward to continuing to provide you with quality products.
Keith | Insignia Support
Rated 5 out of 5 stars
Magnificent washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was undoubtedly an excellent purchase. I am happy with my washing machine. It has many functions according to your style or washing. I recommend it 100%
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
First time buying this brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup and installation was easy. It has been working good and I hope it continues. No concerns at this time.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Mom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs really Quiet works well it’s clothes clean satisfied good price
I would recommend this to a friend Rated 4 out of 5 stars
Randy small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer holds alot of clothes and determines which size of load it needs automatically. I really do like it and highly recommend it not just for pri ce.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granted this is a bottom tier washer it performs just as it should. Might be missing all the bells and whistles of the more expensive units but cleans just the same.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello again MichaelM! Thank you for sharing your experience with the Insignia™ High Efficiency Top-Loading Washer. We're glad to hear that it's meeting your expectations in terms of performance, despite being a more basic model. Our goal is to provide reliable appliances that get the job done efficiently, and we're pleased to hear that this washer is delivering on that promise for you. Should you have any questions or need assistance in the future, please don't hesitate to reach out to us. We appreciate your feedback and your business! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and easy to use! Definitely recommend it!
I would recommend this to a friend













