Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2357 reviews
(2,357 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is decent and does the job. Try if you can get it on promo price.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that it meets your needs and does the job well. Your tip about getting it on promo price is appreciated and will be helpful for other customers. Your feedback is valuable to us, and we're happy you're satisfied with your washer! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product at a good price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. Feels like it gets the clothes really clean.
I would recommend this to a friend Rated 5 out of 5 stars
Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have any problems with instructions. Got the correct settings, added the laundry, soap and softener and started it. The washer did exactly what it was supposed to do, no problems.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Janice! Love how smoothly everything went—from setup to wash. Sounds like it’s been a reliable addition to your laundry routine!
— Shiela | Insignia Support
Rated 5 out of 5 stars
Washer n dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer. N dryer good items. No issues in using them.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this matching washer dryer set for a few months now. Working perfect
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TylorS,
Thank you for your positive feedback on our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that your matching washer and dryer set has been working perfectly for you over the past few months.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Live the washing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it worked great im having issue with the lock error right now but other wise they both washer and dryer is great
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for a small space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new condo has a small laundry closet so we needed a washer that would fit in the space and this washer is perfect. Nice capacity for a small washing machine, too.
I would recommend this to a friend Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer with short and longer wash cycles.
I would recommend this to a friendRated 5 out of 5 stars
Great washer for a budget or big family
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a house of 6 we need a good washing machine. I love the variety of options to pick for the type of cleaning we need. Having a dog and that wash cycle to clean the machine is LIFE! Anytime the dogs things wash. I run it once to make sure all the dog hair is out and it’s god for the next load of clothes
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed feedback. We are delighted to hear that our washing machine meets the needs of your household. It's great to know that you appreciate the variety of cleaning options and find the wash cycle for cleaning the machine especially useful for dealing with dog hair. Your satisfaction is important to us, and we are committed to providing products that meet your expectations.
Keith | Insignia Support
Rated 5 out of 5 stars
New Insignia Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is wonderful!! I love it. I bought it to replace my old washer. This is so economic and holds lot of clothes. It was easy to order and pay for on line. The delivery went so smoothly. Thank You Best Buy!!!!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Insigna washing maxhine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with our washer. It was the only washer under 27 inches. We were able to fit it down our small staircase.
I would recommend this to a friend Rated 4 out of 5 stars
Good Enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure the agitator have a strong cycling process.
I would recommend this to a friendRated 4 out of 5 stars
Appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return my product due to it being cracked upon delivery. The product does work really well and it's easy to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the honest feedback! Sorry to hear about the delivery issue, but glad the washer itself is working well and easy to use. Hope your replacement experience was smooth!
— Shiela | Insignia Support
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for about 6 weeks, and no complaints. It does the job and looks nice. Ordering and delivery were easy.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is very quiet and cycles complete in a very short time frame. I am very pleased with the Insignia model. I highly recommend this washer. You will be very satisfied and a wise selection.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
so far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked without issue. tenants are very happy and it was very easy to install and use. no issue with having to really balance the machine... my floor isn't very even but it worked like a champ
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
So far I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had for about a month, but so far so good! Holds a good size load! Nice small size. Great delivery ...very efficient, experienced and friendly delivery guys!!
I would recommend this to a friend Rated 5 out of 5 stars
Quick delivery & installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience with purchase, quick delivery & installation.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Does a wonderful job washing clothes and super easy to operate
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that it's doing a wonderful job washing your clothes and that you find it super easy to operate. It's always great to know our products are making laundry day a breeze.
If you have any other thoughts or need further assistance, feel free to reach out! |Angelica| Insignia Products|
- Pros mentioned:Size
Rated 5 out of 5 stars
Perfect size
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was absolutely perfect. I needed a smaller washer but not mini and this was it!!!! It went right down the staircase of my small house and works great. The price was also good Highly recommended, especially if for small spaces
I would recommend this to a friend













