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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,357 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the performance of the machine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer very pleades

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly and easily. Very good price . Also very easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I bought a lemon. I have had Geek Squad to my house over 5 times and still all the same issues. The tray leaks already replaced once and getting replaced again, the tub was warped so clothes getting stuck and ripped, already replaced and being replaced again, tray leaks , cycles take hours, water fills for over 5 -6-7 mins, loads off Balance. I’m furious!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the set about a month or so. It’s been good so far. It’s a single person washing clothes in my household. It does what I need it to do for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer, much bigger inside.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisier than I expected but it works great, zero complaints. Much bigger inside than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and nice price.loved the delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits in Mobile Home Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and perfect small size for my manufactured home.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hunter! Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that its compact size is perfect for your manufactured home. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ms. Sheeder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to a top load washer because of my back and also the cost. I love my new washer it does o very good job I had very good experience with the delivery. They were fast and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simple washing machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, can’t beat this one. Very simple washer but gets the job done. No fancy functions

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your candid feedback! We're thrilled that our simple washer has met your expectations and gets the job done effectively. While it may not have fancy functions, its affordability makes it a great choice. If you have any other comments or need further assistance, feel free to reach out. Your input helps us continue providing quality products! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size washes very good, Francis, excellent.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that its compact size and washing performance have met your expectations. Your positive experience is important to us, and we appreciate you taking the time to share it. If you have any other comments or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Good machine, no too powerfull

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, just make sure you dont filled with too much clothes and can get overheat

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Excellent Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech came out and found the problem. The parts never came in so they had to replace my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome, easy and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, easy and effective awesome, easy and effective awesome, easy and effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well and great space inside the washer for washing

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We're delighted to hear that it meets your washing needs effectively and offers ample space for your laundry. Your insights are invaluable to potential customers looking for a reliable washer.

      If you have any further comments or questions, please feel free to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend! This set works great. Great price for the pair as well!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Washes very fast. My clothes come out looking clean.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback!

      We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big tub, very efficient.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch control very easy to use. Auto lock feature is nice. Very quiet when in use. Lots of different options for all types of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for the basic small loads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for older people and small families. Bought for my parents who are in there 70’s and it’s working well.

    I would recommend this to a friend