Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2357 reviews
(2,357 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with the performance of the machine so far.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that you're very happy with the performance of your Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We appreciate your feedback and hope it continues to meet your expectations! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
New washer very pleades
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works smoothly and easily. Very good price . Also very easy to use
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 1 out of 5 stars
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe I bought a lemon. I have had Geek Squad to my house over 5 times and still all the same issues. The tray leaks already replaced once and getting replaced again, the tub was warped so clothes getting stuck and ripped, already replaced and being replaced again, tray leaks , cycles take hours, water fills for over 5 -6-7 mins, loads off Balance. I’m furious!!!
No, I would not recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the set about a month or so. It’s been good so far. It’s a single person washing clothes in my household. It does what I need it to do for the money.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome washer, much bigger inside.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisier than I expected but it works great, zero complaints. Much bigger inside than I thought it would be.
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and nice price.loved the delivery service.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Fits in Mobile Home Space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and perfect small size for my manufactured home.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hunter! Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that its compact size is perfect for your manufactured home. If you have any other comments or need assistance, feel free to reach out! |Angelica| Insignia Products|
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Ms. Sheeder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went back to a top load washer because of my back and also the cost. I love my new washer it does o very good job I had very good experience with the delivery. They were fast and did a great job
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Simple washing machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, can’t beat this one. Very simple washer but gets the job done. No fancy functions
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your candid feedback! We're thrilled that our simple washer has met your expectations and gets the job done effectively. While it may not have fancy functions, its affordability makes it a great choice. If you have any other comments or need further assistance, feel free to reach out. Your input helps us continue providing quality products! - Carl | Insignia Products
- Pros mentioned:Size
Rated 5 out of 5 stars
Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact size washes very good, Francis, excellent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that its compact size and washing performance have met your expectations. Your positive experience is important to us, and we appreciate you taking the time to share it. If you have any other comments or suggestions, we'd love to hear them! Jeth | Insignia Support.
Rated 4 out of 5 stars
Good machine, no too powerfull
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good machine, just make sure you dont filled with too much clothes and can get overheat
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 5 out of 5 stars
Excellent Customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech came out and found the problem. The parts never came in so they had to replace my washer.
I would recommend this to a friend Rated 5 out of 5 stars
awesome, easy and effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome, easy and effective awesome, easy and effective awesome, easy and effective
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes well and great space inside the washer for washing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We're delighted to hear that it meets your washing needs effectively and offers ample space for your laundry. Your insights are invaluable to potential customers looking for a reliable washer.
If you have any further comments or questions, please feel free to reach out. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend! This set works great. Great price for the pair as well!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Washes very fast. My clothes come out looking clean.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback!
We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
tub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.big tub, very efficient.....................................
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're pleased to hear that you're finding the large tub and efficiency to be beneficial.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with your washer! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Rated 5 out of 5 stars
Washing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it love it love it love it love it love it
I would recommend this to a friend- Pros mentioned:Noise level
Rated 4 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch control very easy to use. Auto lock feature is nice. Very quiet when in use. Lots of different options for all types of clothes
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great for the basic small loads
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for older people and small families. Bought for my parents who are in there 70’s and it’s working well.
I would recommend this to a friend













