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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,287 reviews
  • Rated 3 out of 5 stars

    Decent, but has an error in under 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for about 2 years at the end of cycles i get a "pcb failed" error where the cycle almost finished but didnt drain. After running a drain cycle its better, but not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is performing well in the 4-5 months I have had it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that your Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer has been performing well over the past 4-5 months. If you have any other comments or need assistance, feel free to reach out. Enjoy your washer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia top-loader

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great top-loading washer machine fits practically anywhere.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that the top-loading washer machine fits practically anywhere and meets your needs. We appreciate your support and look forward to serving you again.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer, easy to use. Got it for my grandmother and she loves it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re delighted to hear that you find the washer very good and easy to use. It’s wonderful to know that your grandmother loves it. If you have any further feedback or need assistance, please don’t hesitate to reach out. Enjoy your washer!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little washer. Works great for our family of 3.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was absolutely perfect. I needed a smaller washer but not mini and this was it!!!! It went right down the staircase of my small house and works great. The price was also good Highly recommended, especially if for small spaces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, no too powerfull

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, just make sure you dont filled with too much clothes and can get overheat

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great service. Bought last appliances at a competitor. Paid much more and didn’t get as good of service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good east to work clean clothes. Best value c

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're happy to hear that you find the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer easy to use and effective at cleaning clothes. It's great to know that you see it as a good value. If you have any other comments or need assistance, feel free to reach out. Enjoy your new washer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ms. Sheeder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to a top load washer because of my back and also the cost. I love my new washer it does o very good job I had very good experience with the delivery. They were fast and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer had stopped working bought this one to replace my old model and I’m loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great product however I paid for installation and it was installed incorrectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the set about a month or so. It’s been good so far. It’s a single person washing clothes in my household. It does what I need it to do for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch control very easy to use. Auto lock feature is nice. Very quiet when in use. Lots of different options for all types of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly big loads. Great deal for the price. Automatically detects load size

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, ShelbyE! We're glad to hear that you're satisfied with the Insignia™ 3.7 Cu. Ft. High Efficiency Washer. It's great to know that it's accommodating larger loads while offering excellent value for the price. If you have any further questions or need assistance, feel free to reach out. Happy washing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer,just what I was looking for.Everything washes up good.I highly recommend this washer,give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same top loading washer was seen in other stores for $200.00 more. What a bargain

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer this is a great brand and well worth every dollar a year later still runs great with a family of 7

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm thrilled to hear that your dryer has been worth every dollar! It's impressive that it's still running well even after a year with a family of seven. If you have any other appliance-related questions or need further assistance, feel free to ask! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for the basic small loads

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for older people and small families. Bought for my parents who are in there 70’s and it’s working well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine had ruined so many clothes because after you use bleach in a load, the next load gets bleach spots all over the clothes. I’ve tried cutting down on the bleach’s and other things and don’t know what to do to make it stop leaking bleach into the next load. I don’t like the plastic lid either. It feels like a cheap set and it really wasn’t cheap.

    No, I would not recommend this to a friend
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