Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
Laundry equipment purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value delivery team was great service they installed coordinated with the scheduling perfectly
I would recommend this to a friend- Cons mentioned:Spin cycle
I don't recommend it....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing this washing machine has going for is it's large enough for extra large loads and the cleaning quality is a 7 out of 10 other than that there's more negatives than positives to this piece of machinery it is extremely loud and the load cycles take forever to complete it stays on the rinse and spin cycle for atleast 30 minutes everytime! Another negative is our power bill has skyrocketed ever since I got this box of plastic yes it's plastic the only thing aluminum is the basket! It is extremely loud for a plastic washing machine I had a best buy technician come over to diagnose the problem with the long wash cycles and the loud noise he commented on how strange it was that the body was all plastic and he never seen one in like that before lol he 'diagnosed' it for at least 2 hours and he couldn't find anything wrong with it except the fact that it was all plastic lol I think he was on his phone the whole time so he told me I could take it back myself and get a refund for it... At that point I felt like saying don't do me no favors bye! Their just incompetent and have terrible customer service skills they don't take of their customers at all! The Tacoma store by the mall is a little better I would go there!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We appreciate your honest feedback about your experience with our Insignia™ 3.7 Cu. Ft. High Efficiency Top-Loading Washer. We're sorry to hear that the machine's loud operation, lengthy cycle times, and high-power consumption have been frustrating for you. We take all customer feedback seriously and will use it to improve our products and services. We apologize if our technician's visit was not satisfactory, and we'll work to ensure our employees provide the best possible service in the future. Jeth | Insignia support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
Washer works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it was open box, practically brand new.
I would recommend this to a friend- Pros mentioned:Price
Insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great value.it gets the cloths clean and laundry has smelled better since new washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Love my new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new washer. Delivery was quick and it was easy to hook up. Money well spent.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that you're enjoying your new washer! It's fantastic to know that the delivery was quick and the setup process was easy for you. Thank you for choosing our product, and if you ever have any questions or need assistance in the future, feel free to reach out. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance
Wonderful washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery went amazing. No issues. Was hooked up correctly and efficiently This washer is wonderful
I would recommend this to a friend - Pros mentioned:Price
Great Deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy during the spin cycle but other than that no complaints and its is a great buy for the price.
I would recommend this to a friend Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new washer and dryer work great and i am very satisfied with my order the only thing that would make this purchase better would be a $400 gift card to purchase more great items from the store that never disappoints
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, LarissaR, for your wonderful review! We're thrilled to hear that you're very satisfied with your new Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer and dryer. It's great to know they're working well for you. Your feedback is greatly valued, and we hope you continue to enjoy your appliances! Patricia | Insignia Support
Great machine for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and follow the steps, great machine for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, IsilW, for your feedback on the Insignia Top-Loading Washer. We’re glad it’s user-friendly and offering the value you were looking for. Tine | Insignia Support
Nice Little Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the washer and really like it. There is a smell of oil so they are exchanging the unit for the same. It still runs smoothly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that you really like it and that it runs smoothly. We apologize for the issue with the oil smell and appreciate your understanding as we exchange the unit. If you have any further feedback or questions, feel free to reach out. Enjoy your new washer! - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good washer not perfectly made though
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer only bad thing insignia did with this washer! They designed it around the spinner part in the middle. Silk and thin sheets got under the middle and tangle up underneath the plastic peace.
I would recommend this to a friend- Pros mentioned:Price
My new home purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and an Amazing low price just in time for my new home purchase! Thanks bestbuy I just ordered the dryer and dishwasher and can’t wait to review those items.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. Its used by my family. Great value for the money.
I would recommend this to a friend Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine iv had it for about 3 years and it’s hardly giving me any issues at all , and I use it almost every other day .
I would recommend this to a friendGood quality at a reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. A bit louder than big brands and washing takes longer but not a big deal. Better than expected overall.
I would recommend this to a friendFive stars for Insignia!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great! Does not take up too much space but gets even the big loads nice & clean. Powerful spin cycle does the heavy lifting so the dryer gets to take it easy lol.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, DaneshaB, for your fantastic feedback on our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that it fits well in your space, handles big loads effectively, and has a powerful spin cycle. Your satisfaction is our top priority, and we're thrilled that our product meets your needs so well. Jeth | Insignia Support.
Fit the bill.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced, works great. Also part of the reason I bought it was that size wise, I needed something that fit through the area that I have to bring it into the house. All of the other washers I could find were too big other than 2 commercial washing machines that were a lot more expensive.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're pleased with your Insignia 3.7 Cu. Ft. High Efficiency Top-Loading Washer, finding it to be reasonably priced and working great. We're also glad that our product met your specific size requirements, allowing you to bring it into your home easily. Your feedback means a lot to us, and we're grateful for your loyalty! Jeth | Insignia™ Support.https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Cleaning performance
Good washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleanse clothes very well however easily gets unbalanced.
I would recommend this to a friend - Pros mentioned:Price
Highly recommend!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this item over a year ago and it’s amazing! Very affordable as well.
I would recommend this to a friend Damage merchandise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is missing the water hose and it's dented
No, I would not recommend this to a friend
