Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2357 reviews
(2,357 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Great Value
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dependable. Has been a great value for the price.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. It’s quiet and has a quick wash cycle cle.
I would recommend this to a friend - Cons mentioned:Lid quality
Rated 3 out of 5 stars
Poor delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap lid but works fine. Delivery not so great. The man had to in hook my dryer to get washer in. Took the vent off, threw the bracket that holds it on away and needless to say I had to go buy another one, have someone move my dryer out and hook the vent back up
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for rental property, good price 4th of july sale
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quiet operating washing machine. The instructions don't tell you how long each cycle takes, this would help.
I would recommend this to a friend Rated 5 out of 5 stars
NO TITLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer has performed as expected. The spin cycle saves time in the dryer. I will continue to monitor the operation of the washer over time and will let you know if any problems arise.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're delighted to hear that the washer has met your expectations and that the spin cycle is helping you save time in the dryer. Your feedback is valuable to us, and we appreciate your proactive approach in monitoring the washer's performance. Please don't hesitate to reach out if you encounter any issues or have further insights to share. Ivy | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Loving my washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good . A little noisy when washing. The washer itself is awesome , fit perfect in my wash room . It was an easy setup !
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer been good so far had for almost a year. It was a good price too!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer and dryer combo
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had washer and dryer I bought together and they are both great! Work perfectly..I've had about 4 months so far they have been great!
I would recommend this to a friend Rated 4 out of 5 stars
Good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for a year with no issues. Had to remove door jambs as size is not accurate
I would recommend this to a friendRated 5 out of 5 stars
Just as great as any other washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just as good as the $1k ones just doesn’t have the control panel lights and other useless decorative features that usually stop working over short period of time and the fact that all washers do same thing just different intervals faster or slower or longer (fill with water, shake around the items some way or another, drain and spin) what are you getting than you need four digit priced one? Answer: emptier wallet.
I would recommend this to a friendRated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Holds a lot but yet gets the clothes clean and spin cycle really gets the water out. Especially towels and sheets. Fit in space perfectly Very very happy with this washer
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service ...arranged to have it picked up near me
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Goody!
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best washer I could buy ! The washer is very easy to use as well.
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality and service takes forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my unit failed within a few months of ownership. During the initial Geek Squad visit, the technician never opened the back of the unit to confirm which parts were actually defective. Despite that, I was told parts would be ordered, and it took approximately 2.5 weeks for those parts to arrive. When the Geek Squad returned—again without inspecting or opening the unit—I was not provided a repair. Instead, the parts were picked up, and I was given a phone number to call to request a replacement washer, even before the scheduled parts-replacement appointment occurred. After calling the exchange program, I was informed that the new unit would take an additional week to arrive. This means I will be without a washer for over a month. While I appreciate that a replacement is being offered, clearer communication and an accurate timeframe would have been much more helpful, especially compared to the original three-day repair estimate.
No, I would not recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised at how quiet the eco cycles on this machine are. The water level sensor is an excellent feature, and the cost was affordable.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price.I would recommend this to anyone
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes nicely. Pretty quick to clean. Quiet.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very goid and washes well. I had a good experience nuying it along with the accompanying dryer. The installation was quick and smooth.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with my purchase it works really well and easy to used
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LizV! Thank you for your positive feedback on the Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White. We’re delighted to hear that you’re happy with your purchase and find it easy to use. It’s great to know that our product works really well for you.
Your satisfaction is our top priority, and we’re glad to hear that our product met your expectations. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141













