Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- SKU:
- 6420141
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer for its excellent cleaning performance, ease of use, and quiet operation. Many appreciate the affordable price and the surprisingly large capacity for its size. While some users reported issues with the spin cycle and lid sturdiness, the positive feedback on cleaning and value outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine. Would recommend. Bigger than I expected, but love it
No, I would not recommend this to a friend The Thomases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The INSIGNIA Autosensing wash machine is it great buy larger washing bin than my other machine takes less space clothes take less time to dry Best Buy lowest price washing machine is really the Best Buy.
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it measures the load of clothes for you so that it uses the right amount of water, no more guessing about the load size.
I would recommend this to a friendLoveeee
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had my washer and dryer set for abt a year and and I absolutely love you
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words! We are delighted to hear that you have been enjoying your washer and dryer set for the past year. Your satisfaction is our top priority, and we are thrilled to know that our products have met your expectations. We look forward to continuing to provide you with excellent service and quality.
Keith | Insignia Support
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems on the snaller side. Washes well. The lid is a hard plastic, so that was different. Overall, decent for the price.
I would recommend this to a friendWasher - Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Recommended, works well, measures the amount of clothes so as not to waste extra water, a plus for saving!
I would recommend this to a friendExcellent washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer! Easy to operate and gets the job done
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JanetteR,
Thank you for your excellent review! We're thrilled to hear that you find our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer easy to operate and effective in getting the job done. Your satisfaction is our top priority, and we appreciate your support. Patricia | Insignia Support
- Pros mentioned:Size
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very quite.sleek and fits great in my space.
I would recommend this to a friend Works really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works really well and has a couple of settings i like. The only thing i don't like is that you can't use the "automatic" setting there. But it works really well and fit into my small apartment.
I would recommend this to a friendJust buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product. It’s very editable and great quality!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic review, CheysaL! We're thrilled to hear that you're happy with your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's wonderful to know that you find it to be of great quality and highly recommendable. If you have any tips or favorite features, we'd love to hear them. Happy washing! - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cleaning performance
Washer and dryer system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BANG FORBYOUR BUCK. DOES THE JOB PERFECTLY!!!
I would recommend this to a friend Insignia washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tub is nice and large, but the wash cycle is very long. Also, if you don't remember to turn the power button on before loading the washer, the machine will start agitating the clothes while dry.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. Before filling in water, start agitating the load is 'Auto' weight detecting function, will select the water level automaticaly based on the different load weight, saving the water and energy.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Came Fast. Works Great1 Free Installation!!!
I would recommend this to a friendPerfect purchase. Bought the set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ato option. Agitator is good and sits low enough for large loads. Ann in all well pleased
I would recommend this to a friendgreat of ure desperate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price point is the best but that’s necessary considering the softener & detergent drawer are not properly functional. as soon as u fill the softener & detergent drawer, the softener & detergent disappear from the drawer like u hadnt put anything in. never seen anything like that in my life
No, I would not recommend this to a friend- Cons mentioned:Reliability
JUNK!, so it the Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JUNK, being replaced with a 1980 style Kenmore Washer that is still working just fine. Yeah, I purchased a 5 year warranty. SURPRISE, They could not afford the board to fix it, so they credited me with $200 towards a New Purchase of $500. I did purchase it to sell
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CurlTampa,
I am so sorry to hear that your experience with our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, I adore this company, we have a dryer from the same company and a TV, I recommend it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words, IvanG! We're thrilled to hear that you adore our company and that our Insignia™ High Efficiency Washer has met your expectations. It's fantastic to have your recommendation, especially knowing that you also enjoy our other products like the dryer and TV. If you ever need assistance or have questions, feel free to reach out. We're here to help! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grat value and home delivery,thank you very much.you made my aunt very happy
I would recommend this to a friendInsignia Washing Machine… excellent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the Insignia Washing machine. Just perfect. We also bought an Insignia refrigerator & an Insignia TV
I would recommend this to a friendInsignia Washer Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is terrible! The lights are still on after the wash, you will need to press the button to complete the wash. Once the wash finishes, you literally have to wring out the clothes because they are still soaked. I bought this for my mom, and I have realized why she hasn't used it more than twice, I only wish she said something a while back, and I would have returned, or exchanged it for another. Hopefully it isn't too late for a manufacturers warranty. Not to mention, I paid over $400 for something that doesn't work well, and leaks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We're sorry to hear about your experience with the washer. It certainly sounds frustrating to deal with persistent lights and wet clothes after a cycle, especially after investing over $400. Your comments about the functionality and potential warranty issue are valid, and we understand that these concerns can be disappointing. We recommend reaching out to our customer service team to explore your options, as well as to address the leaking issue. Your satisfaction is important to us, and we appreciate your input, which helps us improve our products and serve our customers better. Keith | Insignia Support
