4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99
Save $200
The comparable value is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2412 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,412 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleanse clothes very well however easily gets unbalanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer and dryer work great and i am very satisfied with my order the only thing that would make this purchase better would be a $400 gift card to purchase more great items from the store that never disappoints

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, LarissaR, for your wonderful review! We're thrilled to hear that you're very satisfied with your new Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer and dryer. It's great to know they're working well for you. Your feedback is greatly valued, and we hope you continue to enjoy your appliances! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice Little Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the washer and really like it. There is a smell of oil so they are exchanging the unit for the same. It still runs smoothly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're glad to hear that you really like it and that it runs smoothly. We apologize for the issue with the oil smell and appreciate your understanding as we exchange the unit. If you have any further feedback or questions, feel free to reach out. Enjoy your new washer! - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Would recommend. Bigger than I expected, but love it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it measures the load of clothes for you so that it uses the right amount of water, no more guessing about the load size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality at a reasonable price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. A bit louder than big brands and washing takes longer but not a big deal. Better than expected overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry equipment purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value delivery team was great service they installed coordinated with the scheduling perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars for Insignia!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great! Does not take up too much space but gets even the big loads nice & clean. Powerful spin cycle does the heavy lifting so the dryer gets to take it easy lol.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DaneshaB, for your fantastic feedback on our Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're delighted to hear that it fits well in your space, handles big loads effectively, and has a powerful spin cycle. Your satisfaction is our top priority, and we're thrilled that our product meets your needs so well. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems on the snaller side. Washes well. The lid is a hard plastic, so that was different. Overall, decent for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it was open box, practically brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Thomases

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The INSIGNIA Autosensing wash machine is it great buy larger washing bin than my other machine takes less space clothes take less time to dry Best Buy lowest price washing machine is really the Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damage merchandise

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is missing the water hose and it's dented

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very quite.sleek and fits great in my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and follow the steps, great machine for the price

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, IsilW, for your feedback on the Insignia Top-Loading Washer. We’re glad it’s user-friendly and offering the value you were looking for. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer and dryer system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BANG FORBYOUR BUCK. DOES THE JOB PERFECTLY!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Came Fast. Works Great1 Free Installation!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works really well and has a couple of settings i like. The only thing i don't like is that you can't use the "automatic" setting there. But it works really well and fit into my small apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer - Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Recommended, works well, measures the amount of clothes so as not to waste extra water, a plus for saving!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    JUNK!, so it the Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK, being replaced with a 1980 style Kenmore Washer that is still working just fine. Yeah, I purchased a 5 year warranty. SURPRISE, They could not afford the board to fix it, so they credited me with $200 towards a New Purchase of $500. I did purchase it to sell

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CurlTampa,

      I am so sorry to hear that your experience with our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect purchase. Bought the set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ato option. Agitator is good and sits low enough for large loads. Ann in all well pleased

    I would recommend this to a friend