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Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2354 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,354 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Karen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe my clothes are cleaner. Again the ease of having them. No more trips to the laundromat. I love my new washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Reasonably priced and nice size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful thus far. Had for about a month. No complaints hope it keeps up being great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to operate. I like that the lid locks during operation. I like the pause button. Pause let’s me add items I forgot or dropped and missed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic features. Works fine. We needed a cheap washer for a house we’re renting for only a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs great. The price is unbeatable and haven’t had a single issue!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, NickW! We’re so glad the washer is performing well for you. Reliability and value are what we aim for, and it’s great to hear we’ve delivered. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer about a month ago and love it. It has so many settings, quiet, and big enough to wash my comforters. I would highly recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback with us. We are delighted to hear that you love your washer and that it has so many settings, operates quietly, and is big enough to wash your comforters. Your recommendation means a lot to us, and we are pleased to know that our product has met your expectations. We appreciate your support and look forward to continuing to provide you with quality products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Necessary Thing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but not great.Only bought because It fits the space I have!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer for price! Delivery crew did a great job, on time and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design and has been very reliable for my family

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Washer

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and affordable for a single person. I would recommend for you to get this unit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer & Dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my washer and dryer been real easy to use so glad I made the choice to buy a new set.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Insignia 3.7 Cubic Ft. Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace my old washer. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Ms.Cheri

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice basic model, fits through the small narrow doorways, was delivered and installed as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    New but low quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price but not best quality neither long duration...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Drew Burgz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dry... heats up fast... spacious and quiet as a mouse

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and I was surprised with the quality for the price. I love the quick wash option!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer bundle with great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this washer and dryer together as a bundle with great cost. the washer is operating very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and level it’s was light enough I could carry it easily.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're glad to hear the Insignia™ Top-Loading Washer was easy to install and light enough for convenient handling. It’s great to know the setup process went smoothly — we appreciate you sharing your experience! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Full service washer and space saver.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer for the price. I like that I don't have to guess how much detergent I need to put in. The detergent levels are already set.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. We're delighted to hear that you find it excellent for the price and appreciate the convenience of preset detergent levels. Your feedback is valuable and helps other customers make informed decisions. If you have any questions or need further assistance, feel free to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Working great Definitely worth it for the price

    I would recommend this to a friend