Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2354 reviews
(2,354 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, very quiet, love all the settings for different loads. Was a great buy and highly recommend!
I would recommend this to a friend Rated 4 out of 5 stars
Love!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer. It does not take up much space only thing is I have to learn how to operate it other than that it’s perfect.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts! We're delighted to hear that you like the washer and appreciate its compact size. If you need any help with learning how to operate it, please don't hesitate to reach out. We're here to assist you and ensure you have the best experience possible. Enjoy your new washer! Keith | Insignia Support
Rated 4 out of 5 stars
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pretty solid machine for the price. No problems so far
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great to hear! We're glad you're finding it to be a solid machine and haven't encountered any problems so far, especially for the price. We appreciate your positive feedback! - Carl | Insignia Products
Rated 5 out of 5 stars
Basic Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic machine, no bells and whistles, but it does the job.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that the machine meets your needs as a solid, no-frills option. It’s great to know it gets the job done reliably, and we appreciate you taking the time to share your experience.
Keith | Insignia Support
- Pros mentioned:Noise level
Rated 5 out of 5 stars
New washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it works and how quiet it's.Itwas a great purchase and good price.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in my apartment and it’s really quiet works very well
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Stick with what you know best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s meant for. Works better than the other high tech ones!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good and efficient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and efficient, small and modern looking I love it
I would recommend this to a friend Rated 3 out of 5 stars
Good for the price, could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attention: Power Cable and water tubes has to be bought seperately. Its the 30amps 3 prong power cable. Fine washer for the price. Do its job. Has lots of cool functions and lots of options to rinse, presoak, extra rinse etc. Downside is balance/levelling is very important and washer functionaing is highly dependent on it. Also the drain pipe has to be kept in the slot behind the washer without any twists in the tube. It caused issues with draining the clotheses, it did multiple rinses before spinning. The drum is little finicky, when i shake the washer, i could hear water inside it, that is how it supposed to be? For the price and quality I expect POWER Cable, HOT AND COLD WATER TUBES INCLUDED.
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazon product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and I would recommend it. Excellent condition
I would recommend this to a friendRated 4 out of 5 stars
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like the washing machine and the price it works really good
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Little Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works great. It holds more laundry than expected and my clothes are always clean!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Specially because I bought it black friday. Well worth
I would recommend this to a friend Rated 4 out of 5 stars
Insignia Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good washer. However, I do not like the fact that it locks itself. You can never see your water level or how it's actually washing the clothes. I like that it has a deep basket (tub) to wash lots of clothes and bulky items.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and fits perfectly in our washer room. I love the automatic water feature. This was a great purchase.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great Value for the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I've had it for over a month now and no issues...even washed comforters with no problems!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine,and easy to understand would highly recommended.
I would recommend this to a friend Rated 2 out of 5 stars
Insignia 3.7 Cu Ft 12 Cycle Top-Loading Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer 6 months now; long enough to figure out how the cycles work and realize that I don't like it. I bought this unit because I have limited space and it has a decent tub size, but a smaller outside case. I have two main issues that I'll discuss and several smaller issues that I won't go into. 1. There is no manual settings on this machine, so I can't pick a length of agitation time, a water temp and agitation speed that I want. I have to try all the pre-sets to find one that fits what I'm looking for. And that proved fruitless. The delicate cycle runs for a hour...yes an hour, so all the clothes that I normally wash on delicate are looking worn out from all the endless agitation. So I use the short cycle which runs 38 minutes, but uses normal agitation, not gentle. 2. The normal/eco cycle that I would normally use quite a bit takes over your ability to set water temperature. When I tried to wash towels on warm, I got cold. When I tried to wash whites on hot, it gave me lukewarm. At first I thought that the water lines were switched, but as it turns out, it's programmed to prevent you from wasting energy using your water heater. So I don't use that cycle at all anymore. In addition, the owners manual is very limited, so you have to figure all this out on your own.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about your negative experience with our washer. We appreciate your feedback and will definitely take your concerns into consideration for future product improvements. If you have any further questions or need assistance, please do not hesitate to contact our customer service team. Thank you for sharing your thoughts with us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
high efficiency washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is easy to operate. I like the fact that it adjusts itself for the water level.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Just put your clothes in with detergent and the rest is great.
I would recommend this to a friend













