Customer Ratings & Reviews
- Model:
- NS-TWM35W1
- |
- SKU:
- 6420141
Customer reviews
Rating 4.3 out of 5 stars with 2357 reviews
(2,357 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than my old washer, clothing comes out very clean
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
100% pleasure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working wonderfully. Delivery personnel was excellent; professional and helpful. Loved the service. Happy to recommend Best Buy!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Would recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly! Super fast and efficient! Would recommend to anyone who needs a washing machine in a pinch!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value and process was easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and easy process. Delivery and hook up was very reasonable
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been great. I like this washer!
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and efficient. My washer to a turn for the worst and I needed a washer fast and this washer has done a great job.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are pleased to hear that the washer works great and efficiently for you. It's wonderful to know that it has done a great job, especially when you needed a replacement quickly. Your satisfaction is important to us, and we are committed to providing reliable products that meet your needs.
Keith | Insignia Support
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last washer was almost 15 years old. This new one is amazing. Seems like it should have costed a lot more.
I would recommend this to a friend Rated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far works as planned. No issues, but still not sure how well it will hold up over time
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Budget Friendly Option!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, I have no complaints! Seems like a good budget washer
I would recommend this to a friend Rated 5 out of 5 stars
Great Washing Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great “little” washing machine!! It’s capacity and washing options are amazing!! We are so very happy with this purchase!!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Quiet and easy to use, use the geek squad to hook it up and they are very fast and professional
No, I would not recommend this to a friend Rated 2 out of 5 stars
Spend more to save your time and energy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything started out good but a year after having the washing machine I started to notice there was lot of “knocking” and the tub was out of place. Dealing with customer service has been a TOTAL NIGHTMARE! The language barrier along with the wait time is insane. The additional money spent on a warranty is not worth the headache.
No, I would not recommend this to a friendRated 5 out of 5 stars
My new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was supposed to come in at 9, to my surprise he came at 8 am, extra early & it's beautiful. Great job!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WandaS,
Thank you for sharing your positive experience with the delivery of your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that the delivery arrived earlier than expected and that you find the washer beautiful. Your satisfaction is our top priority, and we're glad to have exceeded your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy and good product. I would definitely recommend this location and product to anyone..
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Perfect washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for a good price ! Cleans efficiently and runs quiet
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds more clothes than I anticipated. Dries clothes first time around.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy love it , just the perfect size for my family size
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good simple washer that gets the job done. Awesome deal for the price of a new washer.
I would recommend this to a friend Rated 5 out of 5 stars
Off brand, the way to go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new machine. Most think that an off brand name isn’t a wise choice. But they are wrong. It is a great purchase. I would recommend this brand to everyone.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Karin,
Thank you for your wonderful review of the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! We're thrilled to hear that you love your new machine and that it has exceeded your expectations. It's great to know that you would recommend our brand to everyone. Your feedback is incredibly valuable and helps us continue to provide high-quality products. If you have any further comments or questions, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also a very good washer, it's really big and washes extremely good.
I would recommend this to a friend













