Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$399.99
Save $200
Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,357 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No complains. Easy to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Works absolutely great. I bought to help out a friend and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the product was affordable and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for a good price effective and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for small spaces

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it should at its price point. It was the only full sized washer i could find that will fit in my old house

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing overall!! Very affordable!! I was worried since it was a cheaper price but honestly I would for sure recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small apartment. You get different modes and auto sensing too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, PayelD, for your great review! We're delighted to hear that the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer is perfect for your small apartment. It's wonderful to know that you appreciate the different modes and auto-sensing feature. Your feedback is greatly appreciated, and we're glad we could provide a product that meets your needs. Enjoy your new washer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and reasonable price. Many enough cycles

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washer. It's the perfect size for the space in our laundry room. My first load came out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine for the price. Works well and does it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this being the cheapest washing machine Best Buy had, it works great. Machine is very quiet surprisingly and I love that. Plenty of tub space .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not a bad product for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the price. Not the fanciest machine but does what you need at an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Insignia Washing machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Was delivered on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, so far so good, I’ll try to update in a year to see how it’s doing then!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, TabithaJ! We're glad to hear that your Insignia™ Top-Loading Washer is working great so far. It's always nice to find a reliable appliance that offers great value! We appreciate your feedback and look forward to your update in a year—here's to many smooth laundry days ahead! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Two replacements and no bueno

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my first one for almost 3 years, I had to return the original one as it stopped spinning. I luckily purchased the additional warranty just incase and it had been godsend. I got it replaced with a faulty one that started smelling like smoke and exchanged it. The second replacement straight up didn’t work. I put it to clean the tub and the sensors didn’t stop the tub from filling to the very brim. It spilled water everywhere. Honestly stay away from these appliances and stick with better brands that are known for longevity. Usually brands that give longer years in warranty tend to stand by their product except Insignia.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia 3.7 Cu. Ft. High Efficiency Washer. We appreciate your candor and understand the importance of reliability in home appliances. Your experiences highlight key aspects that are crucial for our customers, and we are committed to learning from your input to improve our products and services. Thank you for your valuable insights, and we hope you find a solution that meets your needs moving forward! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nothing Fancy but Gets the Job Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. It does the job. Washes the clothes. Nothing fancy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for the price washes very good was very please with it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Washer Insignia

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. Price was good. Well worth the value compared to other washers

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good value.nice looking product with enough features to do the job.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Works okay

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to run through one cycle and isn’t super efficient…

    No, I would not recommend this to a friend