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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 2340 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer's cleaning performance, quiet operation, and reasonable price. The washer is also praised for its ease of use and appropriate size and capacity. However, some customers have expressed concerns regarding the spin cycle, reliability, and lid quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,340 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    JUNK!, so it the Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK, being replaced with a 1980 style Kenmore Washer that is still working just fine. Yeah, I purchased a 5 year warranty. SURPRISE, They could not afford the board to fix it, so they credited me with $200 towards a New Purchase of $500. I did purchase it to sell

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CurlTampa,

      I am so sorry to hear that your experience with our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It’s very editable and great quality!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review, CheysaL! We're thrilled to hear that you're happy with your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's wonderful to know that you find it to be of great quality and highly recommendable. If you have any tips or favorite features, we'd love to hear them. Happy washing! - -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    great of ure desperate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price point is the best but that’s necessary considering the softener & detergent drawer are not properly functional. as soon as u fill the softener & detergent drawer, the softener & detergent disappear from the drawer like u hadnt put anything in. never seen anything like that in my life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, I adore this company, we have a dryer from the same company and a TV, I recommend it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words, IvanG! We're thrilled to hear that you adore our company and that our Insignia™ High Efficiency Washer has met your expectations. It's fantastic to have your recommendation, especially knowing that you also enjoy our other products like the dryer and TV. If you ever need assistance or have questions, feel free to reach out. We're here to help! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat value and home delivery,thank you very much.you made my aunt very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Washing Machine… excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Insignia Washing machine. Just perfect. We also bought an Insignia refrigerator & an Insignia TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia Washer Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is terrible! The lights are still on after the wash, you will need to press the button to complete the wash. Once the wash finishes, you literally have to wring out the clothes because they are still soaked. I bought this for my mom, and I have realized why she hasn't used it more than twice, I only wish she said something a while back, and I would have returned, or exchanged it for another. Hopefully it isn't too late for a manufacturers warranty. Not to mention, I paid over $400 for something that doesn't work well, and leaks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We're sorry to hear about your experience with the washer. It certainly sounds frustrating to deal with persistent lights and wet clothes after a cycle, especially after investing over $400. Your comments about the functionality and potential warranty issue are valid, and we understand that these concerns can be disappointing. We recommend reaching out to our customer service team to explore your options, as well as to address the leaking issue. Your satisfaction is important to us, and we appreciate your input, which helps us improve our products and serve our customers better. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Needed a washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up washer got it home took it out the box and it is so banged up. We can barely plug it in, wish we had an option for return but we picked up 75 miles from us

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Washer and dryer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a new dented washer, returned it for another dented washer was told a 10% gift card would be in the mail, still have not received it , it’s been 3 weeks, would not recommend this place to anyone, follow through with what you tell your customers!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt recommend its very noisey seems to clran the clothes ok but the noise is crazy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chelle,

      Hi Chelle,,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broken into 2 pieces…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spinner stopped working properly within the first month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm sorry to hear about your experience with the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. It's concerning that the spinner stopped working within such a short time frame. Your feedback is important and highlights potential quality issues that need to be addressed. I recommend reaching out to customer service for assistance with troubleshooting or service options. Thank you for sharing your experience, and I hope your issue gets resolved soon! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Size
    Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    A Lamb with the roar of a Lion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely surprised with the price, size and the capability of this Insignia washing machine! I had a compact Kenmore for more than a decade. I paid twice the price of this one and it was at a piece of crap! I came across this Insignia, just 1 1/2 inches over the compact one I had, and what a beauty! Best Buy almost missed my purchase due to some bull crap excuse of the delivery people not wanting to take it upstairs. However I paid extra to somebody else to take it upstairs and I am glad a did. Very good machine with the quality and performance of the big expensive ones. Thank you all for your honest caring reviews. They influenced me quite a bit in my decision!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience and for the kind words about your new Insignia washing machine. We’re thrilled to hear that its performance, size, and value exceeded your expectations, especially after your long experience with your previous unit. It’s great to know that despite the delivery hiccup, you were able to get everything set up and are now enjoying the quality and reliability of your new machine. We truly appreciate your feedback and are glad the reviews helped guide your decision.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Great Value and Performance in a Compact Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance: This washer cleans clothes thoroughly. The 3.7 cubic feet capacity is perfect for my household needs. The 12 different cycles are very versatile and handle all types of fabrics well. Ease of Use: The top-loading design is convenient, and the control panel is simple to use. It’s easy to switch between cycles, and the digital display shows the cycle status and remaining time. Design: It looks modern and fits nicely in my laundry area. The white finish is clean and matches other appliances. The drum is spacious and can handle various load sizes efficiently. Efficiency: As a high-efficiency washer, it uses less water and energy, which helps save on utility bills. Despite using less water, it still cleans very effectively. Value: This washer is a great value for the money. It has many features found in more expensive models but at an affordable price. Overall: I’m very happy with the Insignia™ 3.7 Cu. Ft. Washer. It’s efficient, versatile, and easy to use. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Lid quality

    Rated 5 out of 5 stars

    AN UNDENIABLE VALUE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Insignia 3.7 cu. ft. High Efficiency 12-cycle top loading washer and was reluctant at purchasing this at first because it was the cheapest one and all that I could afford. I purchased it on September 27, 2021 but waited to do a review to make sure it ran efficiently. My Whirlpool lasted 22 years, so I was certainly spoiled by how long it lasted and it was serviced only once and it was just a minor adjustment. I don't expect this one to last as long, but so far I have had no problem at all. It runs very efficiently and to my surprise is very quiet, which is a plus because the washer and dryer are off the kitchen. The only downfall is that the lid is plastic, but a minor issue for me. As long as this machine is efficient, that's all that matters. I am very pleased with its performance. I gave it a 4 star only because of the plastic lid.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Looked all over for a cheap priced but good washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m one week in from buying. So far it’s awesome! Large washer for such a great price! Ive used Kenmore for years. Mine finally went out so I replaced it with this one. Let ke te you! This one gets my clothes noticeably cleaner! It’s quite, can handle big loads or just a quick wash. Lots of settings for such a low price! Id definitely recommend this top loader to anyone! Id never heard of this brand or even thought to look at Best Buy for a washer. But im so glad I found this brand! You cant find a better washer anywhere else! Everywhere else charges so much for a simple washer. This one is priced righg and works better than smu washer ive ever owned. I kniw its only been a werk but its just perfect!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your enthusiasm about the Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer! It’s fantastic to hear that it’s been awesome during your first week of use. The combination of a large capacity and an affordable price is definitely a win-win! And the fact that it gets your clothes noticeably cleaner is a big plus. Plus, the variety of settings makes it versatile for different laundry needs. If you’re recommending it, others are sure to benefit from this top loader too! Enjoy your fresh laundry, and here’s to many more weeks of perfect performance!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use, Price

    Rated 5 out of 5 stars

    Great Washer, No Complaints!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great washer for the price. I got it on sale to replace my portable washer that broke. Although this is not labeled as a portable washer I set it up on a dolly and I am able to connect it to the sink by using just one hose to the cold water connector. I always select tap cold for the water temp and I can use both hot and cold water from the sink. Thankfully my sink is deep enough and doesn't overflow when the water drains. It cleans really well and works way better than my other washer. Super easy to use and I like all the different options it gives. Definitely recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We're thrilled to hear that you're finding great value in your new washer and that it works well with your setup. It's fantastic to know that it cleans effectively and offers the versatility you need. Your recommendation means a lot to us. Enjoy your new washer! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level, Size

    Rated 5 out of 5 stars

    Perfect size to fit in my smaller space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. A good quality washer. The size is perfect for my smaller space, which is 26 inches, a regular size washer doesn’t fit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    We have a dirty family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my laundry setup with the Washer & Dryer, and I couldn’t be more pleased with the results. First off, the installation process was smooth, with clear instructions that made it easy to set up myself. The washer is incredibly efficient, offering multiple wash cycles that cater to everything from delicate items to heavy-duty loads. The drum is spacious, allowing me to wash larger loads in one go, which saves me time and energy. Plus, the washing performance is top-notch, leaving clothes spotless and fresh every time. As for the dryer, it complements the washer perfectly. The drying cycles are quick and effective, even for bulky towels and blankets. I’ve noticed that it operates quietly, which is a huge plus since my laundry room is next to the living area. One of the standout features is the energy efficiency. Both machines are designed to save on water and electricity, which is great for my utility bills and the environment. The washer also has a handy feature where it automatically adjusts the water level based on the load size. Overall, I’m extremely satisfied with the Washer & Dryer. They’re reliable, easy to use, and deliver great performance. If you’re looking for an upgrade to your laundry routine, this is definitely a solid option to consider!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience. We are thrilled to hear that you are extremely pleased with your new Washer & Dryer setup. It's wonderful to know that the installation process was smooth and that the clear instructions made it easy for you to set up.

      We are delighted that the washer's efficiency, multiple wash cycles, and spacious drum have saved you time and energy, while consistently delivering spotless and fresh clothes. It's great to hear that the dryer complements the washer perfectly, with quick and effective drying cycles, even for bulky items, and operates quietly, which is a huge plus.

      We are also pleased that the energy efficiency of both machines has positively impacted your utility bills and the environment. The automatic water level adjustment feature is indeed a handy addition.

      Your satisfaction is very important to us, and we are glad to know that our Washer & Dryer have met your expectations and enhanced your laundry routine. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Lid quality

    Rated 4 out of 5 stars

    Its just a basic washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad washer I've only had it for 2 days but trust me the first thing I did was put this to the test. Its okay you can tell your getting what you paid for so I suggest buying the geek squad protection because the 1 year warranty this comes with isn't going to cut it. The plastic lid is the first thing that let me know this was cheaply made. All in all it cleans my clothes, its sort of quiet and the spin cycle is the ONLY reason I gave this four stars, if it wasn't for that only 3 stars, it actually gets a good amount of water out of the clothes which cuts down on the drying time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my Insignia 3.7 Cu. Ft. High Efficiency Top-Loading Washer. It’s compact but surprisingly spacious inside, and the 12-cycle options give me the flexibility to wash everything from delicates to bulky items with ease. It runs quietly and uses water efficiently, which is a big plus. The delivery and installation were handled professionally from start to finish. The team was on time, courteous, and made sure everything was installed and working properly before leaving. This washer has been a great value for the price, and I would absolutely purchase it again. Highly recommended

    I would recommend this to a friend
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